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Can’t link robot Vac to online. Asking for weird things in modem settings. 2.4GHz or2.4/5GHz mixed network Your router supports 802.11b/g/n and IPv4 protocol

Im having trouble installing my modem and wifi connection and setting it up

I have a Surface Pro that constantly drops the connection to our internet. I have to shut the computer down completely and reboot to reconnect. It's very frustrating. I am hoping somebody tech savy could diagnose and fix the issue.

Hi Caesar you helped me previously but I don’t believe the issue is resolved. Nothing has been changed and NBN has suggested it’s working fine

We are experiencing random internet dropouts that last about 1-2 minutes on our NBN HFC 500/50 service. The connection disconnects completely and then reconnects on its own after a short period. Sometimes it remains laggy until we restart the modem and then it is fixed for a short period. This instability was also present with our previous ISP (TPG), though it previously showed as ping spikes rather than full disconnections. After changing providers, the issue remains. Dropouts occur at various times of day and across multiple devices, and are not limited to peak usage. We are unable to determine whether the cause is modem-related or line-related, and would like signal levels, line stability, and HFC infrastructure to be checked to identify the root cause.

We have just moved house and are having issues with our internet, TV, Foxtel set up. It is sporadically dropping out, freezing, looping on the same section, sound disappearing and taking ages to change channel. At first NBN wasn’t working but that has been attended to now.

I’ve been having issues with slow connection speeds on my WiFi for some time, but recently it’s completely stopped working. As has the wired connection to my TV, which was previously working at a high speed. I have a new modem to try out, I’d like someone with more IT expertise than me to help sort it out. Available during the day on the 19th or 21st of December

My laptop suddenly won’t connect to the Internet. Nothing has changed and all other devices in the house will still connect.

Set up internet and phone systems within the office

Test and fix network/internet/modem/router issues for our office.

Slow NBN internet connection - needs assistance with diagnosing problem and providing solutions to fix it . Provide equipment to fix at my expense and return to implement 2 storehouse will need to ensure upstairs works as well via cat 6 connected or wifi extenders 2 visits required

Hi everyone, my mobile internet normally works when I’m out and about, for example at a shopping centre, the library, or on public transport. But ever since something was done with my work phone setup the other day (I used my personal Samsung phone to test something at the time), my mobile data no longer works anywhere except at home and at work. I’ve already tried restarting the phone, but it still won’t connect to mobile data when I’m outside those two places. I need to be able to use my phone’s internet when I’m out so I can access WhatsApp, email, GPS and other apps. Could someone please assist? It will need to be in person since you’ll need to check my phone. I live in Donvale, and I’m happy to meet at a nearby café or library.

Need to set up a d link mesh. Internet extender

I need someone who has experience with routers and switches to attend a site in Mittagong to diagnose an internet issue. It should be a 10-15 minute task.

I need someone to hook up a new router and set up a mesh network in my home. I have all the equipment, just need it hooked up.

Needing a internet port installed in back office please - 7m from modem. Thanks

Need help setting up internet and route if required . The cable is already in place — just need someone to connect and make sure it’s working properly. Located in Yandina

I need someone to help my mum that isn’t great with technology set up her new modem. It should be a very simple case of plugging it in and setting it up via the Eero app using her phone

I currently have my NBN and Dahua CCTV system connected to a NetComm modem. I need this reconfigured to a new Amazon eero modem. I also need a new data point installed.

Hi, issue is no internet on router. Showing connected to modem. Checked with provider TPG said everything ok still no internet. Help!! To configure the router. Thanks