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4.5

Excellent rating - 4.5/5 (9200+ reviews)

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Recent Technical Support reviews

Very easy to deal with! Thank you again!!

I need technical support services

$150

Our equipment didn’t work but otherwise great guy!

AV technician needed

$150

Fantastic service, incredibly knowledgeable and communicated well the whole time. Highly recommend

ADSL technician

$75

Super helpful and knew what he was talking about.

Require IT Tech support

$100

Super fast, friendly and great service!

Need tech Fix issues with wifi at my business

$180

Was able to come and fix our computer issues very quickly!!

Computer technician

$80

What's the average cost of technical support expert

$80 - $160

low

$80

median

$101

high

$160

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 332 reviews

4.95

322
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0
1
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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

IT Technician needed- Laptop Repair

$50

Ashwood VIC 3147, Australia

20th Jul 2024

IT Tech needed for repair of ASUS Vivobook Flip14 TM420. Issue: Starts up with EZ Bios Utility screen. Tried following Google recommendations of enabling/disabling advanced settings. Tried restoring Windows but it does not recognise the newly installed Hard-drive. Need a technician who knows what to do as this laptop is needed for assignments. Must attend in person in Ashwood 3147. Thanks

Got the job done! Thanks Satnam!

Hills alarm security technician

$5

Warrandyte VIC 3113, Australia

17th Jul 2024

Need someone to help with: - changing alarm codes - setting alarm zones - modifying/setting remote fob

Epson printer technician

$100

Docklands VIC, Australia

10th Jul 2024

We need a Epson printer TM-C3500 technician

Range of computer repair and technical assistance

$150

Randwick NSW, Australia

8th Jul 2024

I need assistance with the following: 1. taking apart and cleaning dusty computer hardware in NUC small form computer 2. install new fan in NUC computer (fan already purchased) 3. Troubleshoot technical problem in a custom desktop PC: a) Install Wi-Fi and Bluetooth card b) troubleshoot technical issues – computer logs out of every account on every browser; If this is not resolved by part (a) 4. Install hard drive in the custom PC. Due to weight, this task must be done in person. In your offer please include your availabilities and any relevant skills/experience/qualifications; If you have an ABN that would be helpful though not obligatory.

Printer technician

$50

Yagoona NSW, Australia

8th Jul 2024

I have a HP smart tank plus 555. It is printing with white lines across the words and images. I have cleaned the print heads multiple times and have replaced the ink cartridge, but still having the same issue. Looking for a printer technician that would be able to help with this issue.

Lego technic motor troubleshooting - Mercedes Benz Trial Truck 42129

$75

Moffat Beach QLD, Australia

7th Jul 2024

My son has worked hard to build the Lego technic Mercedes-Benz trail truck 42129 and the motor as he built was working but stopped working by the completion. I am hopeful someone more engineering/mechanically minded could assist to get it working. It is all built but some issue with engine. Technology uses app Lego Technic Control + app as remote to drive (free download). PDF https://www.lego.com/cdn/product-assets/product.bi.core.pdf/6411600.pdf

A tech savvy person yo put parental controls on a samsung phone

$50

Carnegie VIC, Australia

5th Jul 2024

My sister is disabled and has got into trouble with scammers thru social media . I want to block or control access to internet’s and social media . I’m not tech savvy !!

Sal was great , helpful and very knowledgeable . I would highly recommend his services to anyone

Internet technician

$50

Warrandyte VIC, Australia

1st Jul 2024

Want to connect a Orbi extender net gear to my internet

IPhone tech support - family security

$100

Bentleigh East VIC, Australia

30th Jun 2024

Hi, I need someone who can set up family security on my daughter’s iPhone, iwatch and school laptop. I need tracking enabled for her not to able to turn any of it off. Happy to purchase any other relevant software etc- I just don’t know what it is.

Friendly. Helpful. Knowledgeable. 15 out of 10 stars 🌟

Set up computer systems and technology

$500

Arundel QLD, Australia

10th Jun 2024

I mostly work from home and not tech saavy anymore. My work is a consultancy where my clients require me to use different systems. I work on a Mac air and need to connect another screen. I also need to manage my backups as i have Google drive, icloud and One drive. They keep filling up and i suspect there is a lot of duplication going on. I need my laptop to hum and be able to work accross all platforms, intergate all my emails into one place. I am open to after hours help.

Renato is excellent. Listened to what I needed and explained everything simply. Fixed my drive problems and set up emails. Gave suggestions to make thinks better. Would definately recommend him.

Computer Tech person needed

$50

White Gum Valley WA, Australia

5th Jun 2024

I can’t purchase ms365 due to Nord Pass problems. The two are not working together right now for me. Also quote to get internet running much faster on my current PC

Very friendly. Got through a lot.

Tech savvy person to change 3 handset phone set over

$50

Nundah QLD, Australia

1st Jun 2024

I have a 3 handset telstra phone that doesn't work on all handsets. I've purchased a 3 handset Panasonic phone but changing it over defeats me, I am sooo NOT tech savvy

very knowledgeable and competent. Spotted my problem immediately and had everything working in 15 mins. I was very happy with his work.

IT Technician to connect new NBN service

$150

Brendale QLD 4500, Australia

22nd May 2024

We need an IT technician to move a router from a FTTN service to a newly installed NBN enterprise Ethernet service. Scope of work: - Move router WAN cable from the old service to the new one - You may need to be on the phone with support team during service activation - Test speeds and ensure everything is back online (phones, computers, CCTV) - Test printer to make sure it still works on new IP address Friday morning is preferable.

Perfect! Great communication. Only had to explain the job once and it was done promptly and efficiently. Exactly how I like it. No stress. Thanks again.

Tech savvy installation

$70

Williams Landing VIC, Australia

12th May 2024

Need someone who tech savy And is good with technology To connect the following Docking station - monitor - Laptop

Was great Did what was needed and more

Laptop and IPhone tech support

$100

Hampton VIC, Australia

10th May 2024

I want to sync calendars for 2 email addresses on my iphone and laptop. Also get Teams working for both emails. Also set up a new email address and sync that as well. And advice on using One drive.

Very efficient and friendly… great service

IT Technician

$80

Fyshwick ACT 2609, Australia

2nd May 2024

Remove module wifi and android from screen.

Great service and help. Highly recommend

Technical support

$40

Fitzroy North VIC, Australia

1st May 2024

Trouble with my internet. Not connecting to mac book. Called provider and they can’t seem to help. Wanting to set up smart tv as well.

Went above and beyond to fix my laptop and internet 👌🏻

Internet/Network technician

$100

South Melbourne VIC, Australia

16th Apr 2024

I’m having an issue since I moved in my apartment where I cant get to connect internet at my premises. NBN is fine according to my provided Vodafone , internet provider said the problem is on the MDF “open circuit” that is not transferring to my apartment. Landlord has already previously connected to nbn to the apartment. Need it done next Friday as you will need the building manager to give you the access to the room. This needs to be done between 8 am and 10am.

Great communication and great work

Mac Computer Techie Transfer and Set Up Help Urgent

$200

Mermaid Beach QLD 4218, Australia

15th Apr 2024

I've bought a new Mac and have saved to hard drive info to transfer. I need help with making sure it's done right and set up of new computer including emails etc .. asap

Fantastic IT support. Help set my new Mac and fix issues. Will use again and recommend

Audio Technica Headphone cable mod

$100

McGraths Hill NSW, Australia

13th Apr 2024

I have a pair of Audio Technica ADH-900X headphones. I love them and use them every day. The wired connection where it connects to the headset is starting to wear / fray. I would like to comission someone to complete this custom mod and connect a detachable cable mod for a 3.5mm jack. Refer to image for a picture of the custom mod and refer to the below website for further information. https://www.head-fi.org/threads/how-to-ath-ad900x-detachable-cable-mod-ath-adxxxx-and-what-not-to-do.798199/ I am happy to drop the headset to you to complete this task if you operate out of the Western Sydney area.

Very happy with Amin's work on my headphones. He communicated throughout the process and gave an ETA for the parts he needed to complete the work. Work was completed earlier than the anticipated ETA.