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4.3

Excellent rating - 4.3/5 (10900+ reviews)

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Recent Technical Support reviews

Fixed my fibre optic cable. Super friendly. Very knowledgeable and came through on such short notice.

NBN technician

$150

Jarrod was absolutely fantastic, patient and had lots of great tips. We will be using him for all our IT needs from now on.

Technical support

$200

Very helpful! Friendly! Thank You Khai!

Internet Technician

$50

Satnam was outstanding. Fixed our cctv and completed the tasks we had for him. Very happy thanks

Cctv technician

$200

Best on-phone tech support! Michael fixed a complex problem that Optus couldn’t after 3 attempts. High recommend

Computer tech support in person at Caringbah South

$80

Michael was efficient and really great at explaining everything clearly. Would definitely recommend for IT related issues ☺️

Tech help

$40

What's the average cost of technical support expert

$90 - $200

low

$90

median

$125

high

$200

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 292 reviews

4.94

282
6
2
1
1

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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

NBN technician today to fix connection HFC

$100

Rose Bay, New South Wales

25th Oct 2025

My internet is not connecting so need a technician to come check it out and fix it

Looking for a Wi-Fi / Internet technician

$10

Mermaid Beach QLD, Australia

24th Oct 2025

My Internet is with Telstra. I’m using a Telstra modem and boosters. I also have a meshing system that I think might work better. I need someone to come and find tune my system and just make it work efficiently. I’m on the fastest speed that Telstra offers and it still doesn’t seem to be adequate and doesn’t reach around the house properly or upstairs to downstairs.

Onsite Tech - Laptop is not turning on

$65

Conder ACT, Australia

23rd Oct 2025

Customer's laptop is not turning on.

Onsite Tech - General IT Service

$80

Albion QLD, Australia

21st Oct 2025

The customer requires assistance to ensure the Wi-Fi and other devices at Al Fresco Emporium are set up correctly and functioning properly. The technician will check the NBN speed, ensure all devices including point of sale systems, laptops, iPhones, iPads, printers, and security cameras are connected and operating at optimal speed.

Mobile computer technician

$50

Eastern Creek NSW 2766, Australia

21st Oct 2025

I have a gaming PC that I've had for a few years. I don't use it for gaming anymore. But I do use it to back up hard drives and data like photos etc. but I haven't used it in a while and I went to turn it on and it just won't post. I need someone to come out and repair it for me. Someone who has experience problem solving computer tech hardware issues. I need to also set up a octopus raid card for my 3 X 6tb raid hard drives I just brought. I'm not sure what you will quote. I entered 50 just to list the advert. But you can quote me your price. If it's reasonable I'm wanting to proceed ASAP. Thankyou

Printer technician

$200

Coburg North VIC, Australia

21st Oct 2025

We have a commercial printer in our office that needs repairing it isn’t sending print jobs from our computers to the printer.

ONSITE TECH - PC's power is on, but the monitor does not switch on

$75

Sapphire Beach NSW, Australia

21st Oct 2025

The PC actually lights up, but the monitor does not switch on.

IT Tech Needed – Troubleshoot Arcade Machines

$150

Winnellie NT, Australia

20th Oct 2025

We’re looking for a IT technician to help troubleshoot an issue with 2x Daytona Racing Sim arcade machines. Both machines load up fine individually but are currently starting together instead of running as separate screens. The master station powers up correctly but isn’t linking with the second unit. The second machine works on its own, but the two aren’t syncing, even when both are set to the same game. We need someone confident with arcade machine setup and basic network or link cable troubleshooting. You’ll likely just need to inspect the connection setup, verify configurations, and get the two units running properly as linked machines.

Wifi technician

$100

Strathfield NSW, Australia

6th Oct 2025

Wifi constantly cuts out We have tried extender unit. I need someone with technology skills to do this job It’s a big house 12 people share the wifi studio out the back constantly have problems connecting

Very fast, prompt with work. Clear communication. Would highly recommend.

It technican

$120

Paddington NSW, Australia

14th Sep 2025

need IT support specialist to fix problems with sending emails & look at internet service provider & blacklisting by outlook protection

Rikki did a fantastic job .Highly recomemnd & problem solved

Computer technology support

$200

Labrador QLD 4215, Australia

2nd Sep 2025

Need to purchase and set up new computer but need help

Excellent worker, very polite and very nice. Competed the job as required

Internet technician

$100

Parkinson QLD, Australia

29th Aug 2025

Need my wifi setup throughout the house with wifi extenders I got 3 of them but can't seem to connect them to the main modem and nbn network. Please help

Great service! 100% recommended

NBN technician

$200

Melbourne CBD VIC 3000, Australia

21st Aug 2025

NBN connection setup with fibre optic termination. Fibre optic cable is all-ready in office . need Fibre optic termination to put my broadband device in my office

Thanks for fixing our NBN

Tech Help: Replace Graphics Card/VGA Cable in Pinball Machine

$150

Plympton SA 5038, Australia

21st Aug 2025

Fix Virtual Pinball Machine – Replace Graphics Card/VGA Cable Description: I need a tech-savvy person to help with a virtual pinball machine repair. The DMD screen isn’t working properly, and we suspect it’s due to either the graphics card or VGA cable. What’s involved: - Inspect the current setup and confirm the issue (graphics card or cable). - Replace the faulty part (we will supply you with the VGA card that you need for the fix) - Test the machine to make sure the DMD screen runs correctly. Requirements: - Have your own tools - Experience with PC hardware troubleshooting. - Comfortable working with arcade/gaming machines. Location: Plympton, SA Date: Flexible – will schedule once replacement cable has arrived with the customer.

Josh is a genius, that's a win if he applies for a task of yours. We will be working with Josh again in future!

Tech support - mesh extender to router setup

$150

Arana Hills QLD, Australia

29th Jul 2025

There is a studio we have that small business use for their clients. Now there is a new shed was recently built and since then, the studio can not get internet. Or even hotspot. I have no idea why. Bought a mesh router extender & it won’t connect. There is a main building where the router is positioned and want to connect the Netgear mesh extender to the outside studio. If you know what you are doing, it will probably take maximum 30 minutes. I just need an expert who actually knows what they’re doing and why this isn’t working. Need to come out 8am this Friday before clients arrive or Friday afternoon

She is amazing, thank you so much! Couldn’t have done it without your help and knowledge

Tech Support - Browsers won't open on laptop. Windows 11.

$50

Thornlie, Western Australia, Australia

24th Jul 2025

Hello I urgently need my laptop working. It connects to internet but cant open browsers, google Chrome etc. Need urgently preparing documents for Law.

H - is great. Got it sorted easily.

Handyman/Technician to Re-secure Loose Desk Monitor

$100

Sydney NSW 2000, Australia

21st Jul 2025

Hello, We need an experienced handyman or IT technician to securely re-mount a loose computer monitor at our retail store, in NSW - Galeries. The Issue: A monitor at our front counter has become unstable. The desk-mounted arm that holds it has come loose from its fitting, causing the entire unit to tilt forward. This is a significant safety hazard for our staff and customers. The Job: The task is to correctly and securely re-fasten the monitor mount to the desk. This will involve: - Accessing the clamping mechanism underneath the counter. - Properly aligning and tightening the bracket to ensure the mount is firmly fixed in place. - Ensuring the monitor is stable, level, and safe for use. Please see the attached photos which clearly show the loose bracket under the desk and the resulting tilt of the monitor. Requirements: - You must have experience with installing/repairing monitor mounts or similar office/IT hardware. - You must have your own tools (e.g., wrenches, Allen keys) to tighten the specific mount. - Must be able to work carefully and professionally in a retail environment. - Public liability insurance is required. Location & Timing: Location: The Galeries Shopping centre, Pitt St, Sydney NSW 2000. (exact location will be provided once the task is assigned) When: This is a safety issue and needs to be resolved as soon as possible. Please state your availability in your offer. Please provide a quote for the complete job.

Hendra did a great job re-securing our loose desk monitor. He was punctual, efficient, and completed the task to a high standard. Would definitely recommend Hendra for any handyman or technical work.

Require an IT technician for a few tasks

$100

South Melbourne VIC, Australia

16th Jul 2025

I require the assistance of an IT technician to complete the following: * Connect a current model iMac to a secondary monitor via a Targus docking station * Connect a Cannon printer to the iMac * Assist with Microsoft 365 (possibly security, sync related) issues occurring on a Windows 11 laptop

Job completed

Need IT technician to replace a laptop screen

$100

Thomastown VIC 3074, Australia

15th Jul 2025

Need an IT technician that is capable to replace a screen for my client based in Melbourne. You will be white labelling for our company onsite. Parts are already with the client. Should not be more than a 30 minutes job.

Keyvan did a great job, and very efficient. Will use again!

Need an apple techi to fix my IMac , was trying to fix WiFi .

$100

Preston VIC, Australia

11th Jul 2025

Nesd to fix I Mac showing black screen - Preferably somebody in Preston or nearby

Professional and fast . Good work, mate .