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4.2

Great rating - 4.2/5 (11114+ reviews)

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Recent Technical Support reviews

Very happy with Satnam's service. Did in ten minutes what I had been trying to do for 3 days!

Technical help setting up a direct thermal printer

$35

He is simple the best

Internet technitian

$150

Saurhab was very accomodating to my NBN situation and done his best to assist me in resolving the issue , unfortunately it is externally and NBN related therefor not much could be done however he did refer me to my new provider whom had amazing service during the process so very happy ! Thanks Saurabh

Internet technician

$100

Good job......

Run 5.1 logitech speakers on desktop Windows 10

$90

Thanks for your professional service.

Need a NBN technician to fix damaged fibre cable

$100

Willing to help

Cardio tech treadmill e1 Error

$150

What's the average cost of technical support expert

$89 - $200

low

$89

median

$130

high

$200

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 311 reviews

4.95

304
3
2
1
1

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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

Technical support - for DMX512 Controllers

$50

Erina NSW 2250, Australia

22nd Jul 2026

We are a project lighting company that is after technical support / training to use DMX 512 controllers to programme colour changing LED Strip. Please make contact so we can discuss pricing - $50 was entered to create post.

Mac technicain

$10

Essendon VIC 3040, Australia

22nd Jul 2026

I'm looking for an experienced Mac technician to assist with my mac Desc top on site - 2017 mac Main tasks include: Back up all emails from Apple Mail. Uninstall and reinstall Apple / Mac Mail. Check that all emails and settings are restored correctly. General clean-up and optimisation of the Mac. Fix any minor issues if required - overall health check may need more ram installed also Must have experience with macOS and Apple Mail. Please let me know your experience, availability and your quote. - Essendon, Melbourne location -- state typical hourly rate in message Can come in later this afternoon if possible

Onsite Tech - Laptop's screen remains black and unresponsive

$70

Koo Wee Rup VIC 3981, Australia

22nd Jul 2026

The customer reported her laptop's screen remains black and unresponsive, even after multiple power cycles, indicating a possible hardware issue requiring on-site diagnosis.

Network technician

$100

Ashmore QLD 4214, Australia

21st Jul 2026

network technician network technician

Onsite Tech - Unable to find home Wi-Fi network

$50

Isabella Plains ACT 2905, Australia

20th Jul 2026

Customer is experiencing difficulty locating or connecting to their home network. Requires assistance with network detection and connectivity troubleshooting.

NBN technician

$200

Oakhurst NSW 2761, Australia

17th Jul 2026

I’m planning to get a Subsequent NBN Installation as I rent a granny flat & need a qualified nbn technician to come do the cables to connect the granny flat to the splitter on the main house.

Laptop Repair Technician - 10 minute Phone Call

$10

Sydney NSW 2000, Australia

17th Jul 2026

Hi — I'm looking for a reliable laptop technician to help with general troubleshooting and repairs. Specific tasks may include: Diagnosing and fixing hardware or software issues (e.g. slow performance, boot problems, unexpected shutdowns, etc.) Installing/updating operating system or software, drivers, security patches Virus/malware scan and removal, and setup of antivirus/anti-malware software Data backup or recovery assistance (if needed) Basic setup (internet, wifi, printer, peripherals) if required Details: Location: Sydney NSW Availability: Please indicate when you can come (days / time window) Preferred rate: Open to quotes — please provide your hourly rate or fixed price estimate Other requirements: Prefer someone with relevant experience (please share brief background or past jobs) and good reviews on Airtasker. Ideally, you're ID-verified / have previous positive feedback. Please message me before accepting the job so we can confirm the exact issue and agree on price. Thanks — looking forward to hearing from you!

Computer software tech needed

$200

Parkside SA 5063, Australia

15th Jul 2026

I have this big oversized device that has many functions like internet access which now for some reason i can't seem to access the internet. I think it may have something to to with software needs updating but im not 100% sure as im really no good with tech stuff hence why I need someone who is.

Need an Onsite IT technician in Adelaide CBD

$100

Adelaide SA, Australia

7th Jul 2026

Need an experience IT technician to go onsite to a client, have a look at why there is no internet and report back.

Josh did an amazing job and was very efficient!

Technician

$60

Point Cook VIC 3030, Australia

20th Jun 2026

Unable to establish a connection from our Netcomm NF20Mesh to Opticomm Network.

Safe to say Harsi is now our go to tech guy! After moving into our new home, we struggled to connect to the internet. Thankfully, Harsi was available immediately over the phone. He was incredibly easy to work with, helping us configure our modem and even going the extra mile to assist with two additional routers. I was feeling overwhelmed trying to do this all on my own, but having Harsi step in made all the difference. Highly recommend! 😃

Data Cabling Technician Required – Camera Fit-Offs

$450

Tullamarine VIC 3043, Australia

16th Jun 2026

Looking for an experienced data cabling technician to assist with a commercial fit-out in Tullamarine. No paper work needed to be signed Scope: * Terminate approximately 40 CAT6 camera cables with RJ45 pass-through connectors * Test terminations * Ensure cables are labelled and presented neatly All cabling has already been run and all RJ45 pass-through connectors will be supplied. This is fit-off work only. Potential additional work available for CCTV camera mounting if interested.

They were quick and efficient would highly recommend

Need a internet tech / devices to be connected to 5g wifi modem

$100

Chelsea VIC, Australia

2nd Jun 2026

Have a vodaphone 5g wifi modem - need all devices connected to it and also connect possibly through my router preferably !

Excellent !! Thank you so much

Network Technician Needed – Fix Port Forwarding / Remote Access

$150

Rockhampton QLD, Australia

29th May 2026

We require an onsite technician to troubleshoot and resolve an external access issue for a VBox device at our Rockhampton site. Current Situation: - VBox is accessible internally via LAN - External access via public IP is not working - Router port forwarding has been configured, but may be incorrect - Device setup was previously incomplete but has now been finalised Scope of Work: - Verify VBox configuration and ensure setup is complete - Assign a static IP and disable DHCP - Confirm the correct LAN interface connection on the router - Review and correct port forwarding: Verify WAN/public IP and rule out ISP-related issues (e.g., CG-NAT), test external access using mobile data and provide a brief summary of the fix Requirements: - Experience with routers, NAT, and port forwarding - Ability to troubleshoot network access issues on-site - Must bring own laptop/tools Goal: Enable reliable external access to the VBox via a public IP address. Location: Rockhampton site (details provided upon assignment)

Dallas was very helpful!

Data technician, attend site and trouble shoot connection issue

$305

Brassall QLD 4305, Australia

21st May 2026

Digital Screens not getting data from switch - not online all connections to be tested to get the screens online

Brilliant communication and trouble shooting

I need an IT Technician to assist with an on-site job this afternoon

$150

Edgecliff NSW 2027, Australia

12th May 2026

I need an IT technician with good desktop experience to assist with an on-site job this afternoon. Windows laptop is not getting past auto repair on boot. If you have availability to go asap this afternoon, are well presented and can communicate well please bid on this job.

Anthony did excellent work! Was able to respond in a timely manner and sort out the issue!

Needing internet technician

$10

Ryde NSW, Australia

10th May 2026

Needing help to connect nbn box internet

Thank you for your prompt communication and being so helpful

IT tech for on hands around Perth

$120

Wattleup WA, Australia

7th May 2026

Need an IT audit done no longer than an hour and help deploy agents on devices.

Attentive to detail and did what was asked. More than happy to assign more work his way.

Home set up technican

$400

Bellevue Hill NSW, Australia

16th Apr 2026

Setting up home office printer to desk top TV set up Hoping for pick up and install by technican

Amazing work, lovely guy ,Highly recommend

Tech setup: Link MAC, Lenovo & TV. Install NBN & Netflix/Stan/Fox.

$200

Westmead NSW, Australia

14th Apr 2026

Home Tech Setup: Link MAC, Lenovo & Smart TV + Internet/Streaming Bundle Advice Description: I have recently moved into a new residence and need a tech-savvy professional to help me set up my home ecosystem. The Task involves: Device Integration: Setting up and linking my MAC, Lenovo laptop, and Smart TV so they can share files or screen mirror effectively. Internet Consultation: I need expert advice on the best NBN/Internet provider for the Westmead area and help setting up the connection once chosen. Streaming Setup: I want to set up the best "bundle deal" to include Stan, Netflix, and Fox (Foxtel/Hubbl). I need help comparing the current offers (e.g., Optus SubHub, Telstra, or Vodafone bundles) to see which offers the best value. Hardware Hookup: Ensuring all streaming apps are installed and working on the Smart TV and laptops. Please let me know your experience with cross-platform (Apple/Windows) setups and if you are familiar with the current Australian ISP/Streaming market. Option 2: Short & Direct (Quick post) Title: IT Expert Needed: Laptop/TV Link-up + Internet & Streaming Setup Description: Need help setting up my home tech. I have a MAC, a Lenovo laptop, and a Smart TV that I need linked together. Also looking for a recommendation and setup of the best internet provider and a bundle deal for Netflix, Stan, and Fox TV. You must be able to explain which provider currently has the best value for these services and get them all running for me.

Michael was fantastic to work with. He was approachable and proactive, ensuring I had the right plans in place before arrival. His clear instructions meant no "double handling" and all kinks were ironed out a week prior. He was flexible with my schedule and seamlessly set up my tech ecosystem: internet, Lenovo, Mac, and 85" Smart TV. He even connected Netflix, Stan, and Foxtel perfectly. Highly recommended for a stress-free setup!

IT and tech support in home

$200

Jolimont WA, Australia

11th Apr 2026

Check internet speed and set up, tidy and secure internet wiring (see photo) help with phone and printer issues, check internet connectivity with various devices in home

A huge help for the IT illiterate