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4.2

Great rating - 4.2/5 (11114+ reviews)

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Recent Technical Support reviews

Very happy with Satnam's service. Did in ten minutes what I had been trying to do for 3 days!

Technical help setting up a direct thermal printer

$35

He is simple the best

Internet technitian

$150

Good job......

Run 5.1 logitech speakers on desktop Windows 10

$90

Thanks for your professional service.

Need a NBN technician to fix damaged fibre cable

$100

Willing to help

Cardio tech treadmill e1 Error

$150

What's the average cost of technical support expert

$88 - $200

low

$88

median

$129

high

$200

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 320 reviews

4.96

313
3
2
1
1

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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

Wifi technician

$250

Greenacre NSW 2190, Australia

10th Aug 2026

I have nbn, wifi router and 3 extenders around the house. I need to re connect everything to the wifi but need help

NBN Technician

$150

Docklands VIC 3008, Australia

10th Aug 2026

we have an active NBN account with Aussie Broadband, need a tech to locate and test the NBN point insode our new store. There was a previous NBN connection here but we cannot see the connect point.

excellent service and very competent.

Computer technician

$50

Berala NSW 2141, Australia

9th Aug 2026

Changed my sons PC power supply and now fans are not working must’ve not plugged in a cord, cannot figure it out..

## NBN / Home Internet & Eero Router Technician Needed

$150

Teneriffe QLD 4005, Australia

8th Aug 2026

Our home internet is currently not working and we need someone experienced with NBN connections, home networking and routers (preferably Eero) to come onsite and troubleshoot/fix the issue. Our internet provider and NBN have tested the connection and confirmed that the NBN service is up and operational and the NTD box is online. We need someone who can: * Check the NBN NTD and UNI-D Port 4 connection * Check the Ethernet connection from the NTD to our router * Troubleshoot and reconnect our **Eero router/home Wi-Fi network** * Check WAN/router settings and configuration * Determine whether the issue is with the router, cabling or home network * Ideally get the internet and Wi-Fi fully working again while onsite The NBN provider has confirmed no service dropouts over the past two days, so this appears to be an issue somewhere between the working NBN connection and our home network/router. Looking for someone experienced specifically with NBN + home networking/router troubleshooting, rather than general computer support.

Rob was fantastic. A true professional who knew exactly what he was doing.

ONSITE TECH - NEW PRINTER SET UP

$70

Coorparoo QLD 4151, Australia

7th Aug 2026

Needs assistance to set up a new printer

Tech support, phone and pc

$150

Burleigh Waters QLD 4220, Australia

6th Aug 2026

Collect photos and data from Older model iPhones that won’t turn on. Apple laptop that may have water damage and won’t turn on, not sure if fixable Older desktop pc, is currently blank and want to install Linux mint

ONSITE TECHNICIAN - EMAIL NOT COMING THROUGH ON TWO DEVICES

$70

Annerley QLD 4103, Australia

5th Aug 2026

Email not coming through on two devices correctly

Computer technician to diagnose error on computer

$100

Coburg VIC 3058, Australia

4th Aug 2026

Need someone who is very experienced with computers to diagnose why my motherboard is not working. I have taken off the CPU check the pins re-put the cooling paste on and the cooler rebooted. It re-ran the bios to the initial state. I need someone who knows what they’re doing to have a look to see whether I need to buy a new motherboard or not.

So good! So helpful really went above and beyond:)

IT - TECHNICIAN-Router expert Internet

$150

Albert Park VIC 3206, Australia

4th Aug 2026

I have a vertical long old Victorian house with very thick double brick walls, i I have two routers one at each end of the house but I need the second router at the end of the house working again need router setup to get good coverage throughout. The entire house I already have meshes Looking for an experienced IT technician to configure both modems, I already have set up WiFi extension/mesh coverage but one end of house not working properly.

Need a tech person to help with emails

$50

Beaconsfield WA 6162, Australia

3rd Aug 2026

I have emails I need to get to a lawyer from my hotmail outlook account but want them to receive all of them in one file instead of sending multiple emails separately one by one. There’s a few conversations that all contain a few emails in one thread in each conversation, I want to know if there’s a way I can get it all in a file so they can view it like I see it on my hotmail outlook account. I dont have a computer or laptop.

Great help, highly recommend!

Home Tech Setup & Tidy-Up — 7 Small Jobs, One Visit

$500

North Manly NSW, Australia

26th Jul 2026

I need a tech-savvy, hands-on helper to knock out a list of small household tech jobs in one visit (roughly half a day). Tasks are: 1. Go through list of subscriptions connected to my email and bank account and cancel them and some request refund and fund overs I haven’t found through an app I paid for to find subscriptions linked to me. This includes multiple manus(AI accounts) and YouTube premium accounts that are on several devices. 2.Router tidy-up — clean and dust the internet box, tidy/untangle cables with ties, check all connections, restart and confirm Wi-Fi works house-wide. 3.Family charging station — set up one neat multi-port charging spot for all our phones/tablets/watches/earbuds, test all chargers, and label the cables. 4.iPad settings — set up a child's iPad with its own child Apple ID (Family Sharing) or turn off syncing/sharing with my phone, plus set Screen Time restrictions, and test. 5.Printer — diagnose the fault, connect it to Wi-Fi, install it on my laptop, and confirm printing (and scanning) works from the laptop. 6.Games consoles — set up a Nintendo Switch and Xbox on the upstairs TV: connect HDMI and Wi-Fi, run updates, sync all controllers, and set up a controller charging spot. Pair a new/universal TV remote if ours can't be found. 7.Large TV — move a large TV out of a risky spot in the spare room and either store it safely upright or wall-mount it securely into studs (your recommendation welcome; bracket supplied/reimbursed if mounting). 8. Set up my outlook email account to send all advertising and unwanted emails straight to clutter. You should be confident with home Wi-Fi, printers, consoles, Apple/Google accounts and parental controls, and comfortable with basic handyman work (TV mounting a bonus). I'll be home to provide passwords and decisions as needed. Please quote for the full list and if confident can offer a lot more work

Michael was professional and completed all tasks I highly recommend him

Need an Onsite IT technician in Adelaide CBD

$100

Adelaide SA, Australia

7th Jul 2026

Need an experience IT technician to go onsite to a client, have a look at why there is no internet and report back.

Josh did an amazing job and was very efficient!

Technician

$60

Point Cook VIC 3030, Australia

20th Jun 2026

Unable to establish a connection from our Netcomm NF20Mesh to Opticomm Network.

Safe to say Harsi is now our go to tech guy! After moving into our new home, we struggled to connect to the internet. Thankfully, Harsi was available immediately over the phone. He was incredibly easy to work with, helping us configure our modem and even going the extra mile to assist with two additional routers. I was feeling overwhelmed trying to do this all on my own, but having Harsi step in made all the difference. Highly recommend! 😃

Data Cabling Technician Required – Camera Fit-Offs

$450

Tullamarine VIC 3043, Australia

16th Jun 2026

Looking for an experienced data cabling technician to assist with a commercial fit-out in Tullamarine. No paper work needed to be signed Scope: * Terminate approximately 40 CAT6 camera cables with RJ45 pass-through connectors * Test terminations * Ensure cables are labelled and presented neatly All cabling has already been run and all RJ45 pass-through connectors will be supplied. This is fit-off work only. Potential additional work available for CCTV camera mounting if interested.

They were quick and efficient would highly recommend

Need a internet tech / devices to be connected to 5g wifi modem

$100

Chelsea VIC, Australia

2nd Jun 2026

Have a vodaphone 5g wifi modem - need all devices connected to it and also connect possibly through my router preferably !

Excellent !! Thank you so much

Network Technician Needed – Fix Port Forwarding / Remote Access

$150

Rockhampton QLD, Australia

29th May 2026

We require an onsite technician to troubleshoot and resolve an external access issue for a VBox device at our Rockhampton site. Current Situation: - VBox is accessible internally via LAN - External access via public IP is not working - Router port forwarding has been configured, but may be incorrect - Device setup was previously incomplete but has now been finalised Scope of Work: - Verify VBox configuration and ensure setup is complete - Assign a static IP and disable DHCP - Confirm the correct LAN interface connection on the router - Review and correct port forwarding: Verify WAN/public IP and rule out ISP-related issues (e.g., CG-NAT), test external access using mobile data and provide a brief summary of the fix Requirements: - Experience with routers, NAT, and port forwarding - Ability to troubleshoot network access issues on-site - Must bring own laptop/tools Goal: Enable reliable external access to the VBox via a public IP address. Location: Rockhampton site (details provided upon assignment)

Dallas was very helpful!

Data technician, attend site and trouble shoot connection issue

$305

Brassall QLD 4305, Australia

21st May 2026

Digital Screens not getting data from switch - not online all connections to be tested to get the screens online

Brilliant communication and trouble shooting

I need an IT Technician to assist with an on-site job this afternoon

$150

Edgecliff NSW 2027, Australia

12th May 2026

I need an IT technician with good desktop experience to assist with an on-site job this afternoon. Windows laptop is not getting past auto repair on boot. If you have availability to go asap this afternoon, are well presented and can communicate well please bid on this job.

Anthony did excellent work! Was able to respond in a timely manner and sort out the issue!

Needing internet technician

$10

Ryde NSW, Australia

10th May 2026

Needing help to connect nbn box internet

Thank you for your prompt communication and being so helpful

IT tech for on hands around Perth

$120

Wattleup WA, Australia

7th May 2026

Need an IT audit done no longer than an hour and help deploy agents on devices.

Attentive to detail and did what was asked. More than happy to assign more work his way.