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4.2

Great rating - 4.2/5 (11114+ reviews)

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Recent Technical Support reviews

good communication and show up on time. would recommend to everyone. Keep his business card, and will make contact to him for other jobs.

Acma certified technician - internet cable wiring problem

$150

Jarrod's knowledge regarding Wifi and internet issues were second to none. Very Polite and did a great job.

Wifi/Internet Technician

$80

Willing to help

Cardio tech treadmill e1 Error

$150

Very knowledgeable, easy going Fixed the problem !

Computer technician

$100

Spotted the problem very efficiently

Apple computer repair service by professional technician

$70

Awesome service On time, reliable, expert advice.

Internet technician

$250

What's the average cost of technical support expert

$90 - $200

low

$90

median

$130

high

$200

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 306 reviews

4.95

299
3
2
1
1

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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

Junior IT Tech wanted please

$75

Newcastle NSW 2300, Australia

21st Jun 2026

We have a small job to assist with "Verifying your business with a video recording". Further info here: https://support.google.com/business/answer/14271705?hl=en You just need to turn up to site and assist with making the video recording until it is verified by Google please. This is to assist the business owner who needs assistance with the tech stuff. Location is in Hunter St, Newcastle. Feel free to reach out with any questions. Thank you.

Nbn technician

$100

Watsonia VIC 3087, Australia

21st Jun 2026

We are getting good download and upload speed on the router hiwever it’s not working with other devices such as the main tv it’s difficult to stream anything. We are on 1000/100 upload. Our current set up is a Google nest wifi router and two Google nest points as well as a teepee link extender. (RE205)

Technician

$60

Point Cook VIC 3030, Australia

20th Jun 2026

Unable to establish a connection from our Netcomm NF20Mesh to Opticomm Network.

Safe to say Harsi is now our go to tech guy! After moving into our new home, we struggled to connect to the internet. Thankfully, Harsi was available immediately over the phone. He was incredibly easy to work with, helping us configure our modem and even going the extra mile to assist with two additional routers. I was feeling overwhelmed trying to do this all on my own, but having Harsi step in made all the difference. Highly recommend! 😃

IMac tech support

$50

Oatley, New South Wales

20th Jun 2026

I need help with my iMac password not working and need someone to set up my computer

IT Technician for Restaurant Setup – Internet, Phones, Music & CCTV

$160

Zetland NSW 2017, Australia

18th Jun 2026

I need an experienced IT/AV technician to assist with setup and troubleshooting. Tasks include: Connect and configure NBN internet service Set up business phone system and transfer existing number if required Configure Wi-Fi network for POS, office and guest use Troubleshoot and set up music/speaker system throughout the venue Configure amplifier, zones and volume controls if required Check and set up CCTV camera system Ensure cameras are recording correctly and can be viewed remotely Test all systems and provide basic handover/training Requirements: Experience with hospitality venues preferred Strong knowledge of networking, AV/audio systems and CCTV Must bring own tools Look a big job but i reckon is no longer than 2 hours all togheter Ongoing job position, for the right candidate

Cabling phone/nbn tech

$50

Beechboro, Western Australia

18th Jun 2026

Needing to have my home phone port replaced with the modern rj11/rj12 wall outlet. Our home phone, cameras and internet all rely on this plug. Please see photos in Questions

IT Field Technician

$500

Maroochydore QLD 4558, Australia

18th Jun 2026

Network installations and troubleshooting (routers, switches, access points) Server installations and basic infrastructure setup Onsite support working alongside a remote engineering team Following structured scope of work and deployment plans

IT tech on site - Burwood NSW

$30

Burwood NSW 2134, Australia

18th Jun 2026

I need a onsite person to go to a shop in burwood and replace there mikrotic router. A pre configured router is onsite and you need to just plug things in. We require laptop, ethernet cable and a phone internet connection for remote access of required. Expected time is 1 hour, but be ready for 2 hours if required.

Onsite Tech - Internet and Email Issues

$65

Ourimbah NSW 2258, Australia

17th Jun 2026

The customer requires assistance to address internet and email problems at her home

Need a internet tech / devices to be connected to 5g wifi modem

$100

Chelsea VIC, Australia

2nd Jun 2026

Have a vodaphone 5g wifi modem - need all devices connected to it and also connect possibly through my router preferably !

Excellent !! Thank you so much

Data technician, attend site and trouble shoot connection issue

$305

Brassall QLD 4305, Australia

21st May 2026

Digital Screens not getting data from switch - not online all connections to be tested to get the screens online

Brilliant communication and trouble shooting

I need an IT Technician to assist with an on-site job this afternoon

$150

Edgecliff NSW 2027, Australia

12th May 2026

I need an IT technician with good desktop experience to assist with an on-site job this afternoon. Windows laptop is not getting past auto repair on boot. If you have availability to go asap this afternoon, are well presented and can communicate well please bid on this job.

Anthony did excellent work! Was able to respond in a timely manner and sort out the issue!

Needing internet technician

$10

Ryde NSW, Australia

10th May 2026

Needing help to connect nbn box internet

Thank you for your prompt communication and being so helpful

IT tech for on hands around Perth

$120

Wattleup WA, Australia

7th May 2026

Need an IT audit done no longer than an hour and help deploy agents on devices.

Attentive to detail and did what was asked. More than happy to assign more work his way.

Home set up technican

$400

Bellevue Hill NSW, Australia

16th Apr 2026

Setting up home office printer to desk top TV set up Hoping for pick up and install by technican

Amazing work, lovely guy ,Highly recommend

Tech setup: Link MAC, Lenovo & TV. Install NBN & Netflix/Stan/Fox.

$200

Westmead NSW, Australia

14th Apr 2026

Home Tech Setup: Link MAC, Lenovo & Smart TV + Internet/Streaming Bundle Advice Description: I have recently moved into a new residence and need a tech-savvy professional to help me set up my home ecosystem. The Task involves: Device Integration: Setting up and linking my MAC, Lenovo laptop, and Smart TV so they can share files or screen mirror effectively. Internet Consultation: I need expert advice on the best NBN/Internet provider for the Westmead area and help setting up the connection once chosen. Streaming Setup: I want to set up the best "bundle deal" to include Stan, Netflix, and Fox (Foxtel/Hubbl). I need help comparing the current offers (e.g., Optus SubHub, Telstra, or Vodafone bundles) to see which offers the best value. Hardware Hookup: Ensuring all streaming apps are installed and working on the Smart TV and laptops. Please let me know your experience with cross-platform (Apple/Windows) setups and if you are familiar with the current Australian ISP/Streaming market. Option 2: Short & Direct (Quick post) Title: IT Expert Needed: Laptop/TV Link-up + Internet & Streaming Setup Description: Need help setting up my home tech. I have a MAC, a Lenovo laptop, and a Smart TV that I need linked together. Also looking for a recommendation and setup of the best internet provider and a bundle deal for Netflix, Stan, and Fox TV. You must be able to explain which provider currently has the best value for these services and get them all running for me.

Michael was fantastic to work with. He was approachable and proactive, ensuring I had the right plans in place before arrival. His clear instructions meant no "double handling" and all kinks were ironed out a week prior. He was flexible with my schedule and seamlessly set up my tech ecosystem: internet, Lenovo, Mac, and 85" Smart TV. He even connected Netflix, Stan, and Foxtel perfectly. Highly recommended for a stress-free setup!

IT and tech support in home

$200

Jolimont WA, Australia

11th Apr 2026

Check internet speed and set up, tidy and secure internet wiring (see photo) help with phone and printer issues, check internet connectivity with various devices in home

A huge help for the IT illiterate

Onsite tech help- laptop and videos are very slow to run

$80

Malvern East VIC, Australia

8th Mar 2026

My laptop has been freezing when watching videos and very slow to runs Troubleshooting needed and help on the speed etc

Wei did an amazing job and very knowledge

Seeking it tech

$85

Keysborough VIC, Australia

19th Feb 2026

Hi I want to add and delete some email accounts and also have trouble signing into one Google account. Could someone help assist me

Very smart and very nice guy. Would highly recommend.

Tech support for Mac

$80

St Peters NSW, Australia

14th Feb 2026

Have some set up issues with Mac and can’t update operating system

Excellent service, Cesar went over and above to resolve all my computer issues. Highly recommend