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4.2

Great rating - 4.2/5 (11114+ reviews)

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Recent Technical Support reviews

Wonderful help and support on a challenging Mac issue.

Technical support on an Apple Mac

$150

Helpful person, very satisfied. Gave a lot of tips and tricks.

I need a internet technician

$100

Very prompt and great in communication. He helped us so fast with our internet issues. Highly recommended will use him again in the future.

Internet technician

$75

Terrific job, well done, very pleasant to work with. Highly recommended

Require a computer technician experienced in VR gaming

$200

Good job......

Run 5.1 logitech speakers on desktop Windows 10

$90

What's the average cost of technical support expert

$89 - $200

low

$89

median

$130

high

$200

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 326 reviews

4.96

319
3
2
1
1

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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

Suggested reads about Technical Support

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

I need a motherboard technician

$50

Geelong VIC 3220, Australia

10th Sep 2026

there has been a water damage to my laptop and it just doesnt turn on anymore and i need it fixed

AV technician

$10

Sydney NSW 2766, Australia

10th Sep 2026

Need an AV technician to diagnose, rectify and provide suggestions for a school hall AV system.

Home Technology & Electronics Organiser

$85

Earlwood NSW 2206, Australia

10th Sep 2026

Organise & Set Up Home Electronics – Label, Charge, Configure & Inventory I’m looking for a highly organised and tech-savvy person to come to my home and completely organise our electronics. This includes: * Sorting all electronic devices and accessories * Identifying what belongs with each device * Labelling every charger, cable and device * Purchasing (or recommending) any missing chargers or accessories * Setting devices up correctly * Updating software where appropriate * Pairing accessories * Charging everything * Creating an organised storage system * Preparing a simple inventory of devices and passwords/setup notes (where appropriate) There are phones, tablets, laptops, headphones, chargers, smart devices and various accessories. I’m looking for someone who is: * Extremely organised * Patient * Tech confident * Detail oriented * Efficient * Able to create systems that stay organised If you have experience with home technology organisation or IT support, please let me know. This may become ongoing work if we’re a good fit.

IT/network tech – UniFi Wi-Fi repair & install + cabling upgrade quote

$230

Carlton NSW 2218, Australia

10th Sep 2026

We’re a small business looking for a a reliable local IT/network technician for an initial job, a larger network upgrade, and potentially ongoing IT support as required. 1) INITIAL JOB - UNIFI ACCESS POINT - Check our existing UniFi Access Point, does not seem have power despite power cycling Switch. Figure out what is happening and make it work. - I'm trying to install a 2nd Unifi Access Point (via a second switch, see photo). However, when I plug it in it causes PoE power on our Switch to cut out. Figure what is happening and make the 2nd Access Point work. - Background: CISCO Switch, Ubiquiti Access Point - Additional hardware or cabling: Separately approved, since the fault could require replacement equipment. 2) Separate quote for other jobs if want - not mandatory, but preferred A) While onsite, assess and separately quote - Upgrading our wired office network from 1 GbE to 2.5 GbE for faster internal LAN and NAS file transfers. - Upgrading the network switch and tidying/reorganising the network cabinet and patch panel as needed. B) Set up NAS properly for backup for our other computers - we already have a NAS

Good communication and service

Need someone who phone tech savvy

$350

Peakhurst NSW 2210, Australia

10th Sep 2026

Need someone to install a software and possibly jailbreak my phone

Looking for an experienced AV tech to install TVs & sonos soundbars.

$500

Mosman NSW 2088, Australia

9th Sep 2026

Looking for an experienced home AV / networking technician to complete installation and setup at our home. Work required: • Install and set up 2 TVs: 85 inch and 65 inch • Install 2 Sonos Arc Ultra soundbars with the TVs • Ensure TVs and Sonos are mounted cleanly, level and at appropriate heights • Conceal/manage cables as neatly as possible • Connect and configure TVs and Sonos systems • Set up our Eero mesh Wi-Fi system throughout the house • Optimise Eero placement for strong Wi-Fi coverage throughout the property • Connect/test TVs and Sonos on the new network • Update firmware/software as required • Test everything and ensure the systems are working properly before completion TVs and Sonos equipment are already supplied. Please bring appropriate tools and mounting equipment. We are looking for someone experienced specifically with TV installation, Sonos and home networking/Eero systems. Location: Mosman Please quote for labour and advise if you expect any additional mounting hardware, cables or other materials will be required.

David was a perfect fit for our job, he went above and beyond for us. He was prepared, professional, competent and knowledgeable. John

NBN / Wi-Fi Technician Needed

$100

Towradgi NSW 2518, Australia

9th Sep 2026

We’re looking for an experienced NBN/internet technician to attend an Airbnb unit in Towradgi and diagnose an ongoing internet/Wi-Fi issue. Current equipment: TP-Link Archer AX10 AX1500 Wi-Fi 6 Router What we need: Test the NBN/internet connection Check the TP-Link router and configuration Check the connection between the NBN equipment/service and router Test Ethernet cables, WAN/LAN ports and connections Confirm whether the router is receiving an internet connection Determine whether the issue is with the router, NBN service/equipment, cabling or network configuration Reconfigure/reset equipment where appropriate Complete minor troubleshooting/fixes onsite where possible Test the internet and Wi-Fi connection once complete Provide a clear update on the fault and what is required next if it cannot be resolved Already completed: We have already attempted basic TP-Link setup and troubleshooting, including accessing the router settings, completing Quick Setup, running connection tests, restarting the router and completing a factory reset and setup again. We have also contacted the internet provider; however, they have been unable to arrange a technician to attend, and the issue remains unresolved. We therefore need someone with strong NBN/network fault-finding experience, not just basic Wi-Fi setup knowledge. Important: This is an active Airbnb and there may be guests staying in the unit. You must be respectful, minimise disruption and leave the unit neat and tidy. Please do not purchase or replace equipment without approval. Please include your relevant NBN/network troubleshooting experience in your offer.

Network Tech / Handyman – Optimise 5G Home Modem

$100

Macquarie Park NSW 2113, Australia

6th Sep 2026

Looking for an experienced network or IT technician to diagnose and optimise slow internet speeds on our newly installed AW1000 5G Home Modem. Tasks: Test cellular signal reception throughout the property to find optimal antenna placement. Access the modem backend to check cellular band locking/signal metrics (RSRP, SINR, 5G vs 4G fallback). Check and configure internal Wi-Fi channel bands (2.4 GHz vs 5 GHz / Wi-Fi 6) to eliminate interference. Provide recommendations (e.g., external antenna, Wi-Fi mesh extenders) if coverage or line-of-sight is obstructed. Requirements: Experience with 5G fixed wireless/OpenWRT gateways and home network diagnostics. Please bring standard testing tools (laptop with Ethernet adapter, network speed/signal testing apps).

Great work, very knowledgeable

Tech support

$50

Cheltenham VIC 3192, Australia

30th Aug 2026

I am locked out of my 365 email account subscription has expired. I am looking for someone who is reputable, professional.

Highly recommend! Easy to work with, patient, explanations, friendly highly recommended ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

ONSITE TECH - NOT RECEIVING EMAILS

$60

Wheelers Hill VIC 3150, Australia

27th Aug 2026

Not receiving any emails in bigpond account in any of devices such as mobile devices and computer.

Good job! Know what his doing.

Computer technician to diagnose error on computer

$100

Coburg VIC 3058, Australia

4th Aug 2026

Need someone who is very experienced with computers to diagnose why my motherboard is not working. I have taken off the CPU check the pins re-put the cooling paste on and the cooler rebooted. It re-ran the bios to the initial state. I need someone who knows what they’re doing to have a look to see whether I need to buy a new motherboard or not.

So good! So helpful really went above and beyond:)

Need a tech person to help with emails

$50

Beaconsfield WA 6162, Australia

3rd Aug 2026

I have emails I need to get to a lawyer from my hotmail outlook account but want them to receive all of them in one file instead of sending multiple emails separately one by one. There’s a few conversations that all contain a few emails in one thread in each conversation, I want to know if there’s a way I can get it all in a file so they can view it like I see it on my hotmail outlook account. I dont have a computer or laptop.

Great help, highly recommend!

Home Tech Setup & Tidy-Up — 7 Small Jobs, One Visit

$500

North Manly NSW, Australia

26th Jul 2026

I need a tech-savvy, hands-on helper to knock out a list of small household tech jobs in one visit (roughly half a day). Tasks are: 1. Go through list of subscriptions connected to my email and bank account and cancel them and some request refund and fund overs I haven’t found through an app I paid for to find subscriptions linked to me. This includes multiple manus(AI accounts) and YouTube premium accounts that are on several devices. 2.Router tidy-up — clean and dust the internet box, tidy/untangle cables with ties, check all connections, restart and confirm Wi-Fi works house-wide. 3.Family charging station — set up one neat multi-port charging spot for all our phones/tablets/watches/earbuds, test all chargers, and label the cables. 4.iPad settings — set up a child's iPad with its own child Apple ID (Family Sharing) or turn off syncing/sharing with my phone, plus set Screen Time restrictions, and test. 5.Printer — diagnose the fault, connect it to Wi-Fi, install it on my laptop, and confirm printing (and scanning) works from the laptop. 6.Games consoles — set up a Nintendo Switch and Xbox on the upstairs TV: connect HDMI and Wi-Fi, run updates, sync all controllers, and set up a controller charging spot. Pair a new/universal TV remote if ours can't be found. 7.Large TV — move a large TV out of a risky spot in the spare room and either store it safely upright or wall-mount it securely into studs (your recommendation welcome; bracket supplied/reimbursed if mounting). 8. Set up my outlook email account to send all advertising and unwanted emails straight to clutter. You should be confident with home Wi-Fi, printers, consoles, Apple/Google accounts and parental controls, and comfortable with basic handyman work (TV mounting a bonus). I'll be home to provide passwords and decisions as needed. Please quote for the full list and if confident can offer a lot more work

Michael was professional and completed all tasks I highly recommend him

Need an Onsite IT technician in Adelaide CBD

$100

Adelaide SA, Australia

7th Jul 2026

Need an experience IT technician to go onsite to a client, have a look at why there is no internet and report back.

Josh did an amazing job and was very efficient!

Technician

$60

Point Cook VIC 3030, Australia

20th Jun 2026

Unable to establish a connection from our Netcomm NF20Mesh to Opticomm Network.

Safe to say Harsi is now our go to tech guy! After moving into our new home, we struggled to connect to the internet. Thankfully, Harsi was available immediately over the phone. He was incredibly easy to work with, helping us configure our modem and even going the extra mile to assist with two additional routers. I was feeling overwhelmed trying to do this all on my own, but having Harsi step in made all the difference. Highly recommend! 😃

Data Cabling Technician Required – Camera Fit-Offs

$450

Tullamarine VIC 3043, Australia

16th Jun 2026

Looking for an experienced data cabling technician to assist with a commercial fit-out in Tullamarine. No paper work needed to be signed Scope: * Terminate approximately 40 CAT6 camera cables with RJ45 pass-through connectors * Test terminations * Ensure cables are labelled and presented neatly All cabling has already been run and all RJ45 pass-through connectors will be supplied. This is fit-off work only. Potential additional work available for CCTV camera mounting if interested.

They were quick and efficient would highly recommend

Need a internet tech / devices to be connected to 5g wifi modem

$100

Chelsea VIC, Australia

2nd Jun 2026

Have a vodaphone 5g wifi modem - need all devices connected to it and also connect possibly through my router preferably !

Excellent !! Thank you so much

Network Technician Needed – Fix Port Forwarding / Remote Access

$150

Rockhampton QLD, Australia

29th May 2026

We require an onsite technician to troubleshoot and resolve an external access issue for a VBox device at our Rockhampton site. Current Situation: - VBox is accessible internally via LAN - External access via public IP is not working - Router port forwarding has been configured, but may be incorrect - Device setup was previously incomplete but has now been finalised Scope of Work: - Verify VBox configuration and ensure setup is complete - Assign a static IP and disable DHCP - Confirm the correct LAN interface connection on the router - Review and correct port forwarding: Verify WAN/public IP and rule out ISP-related issues (e.g., CG-NAT), test external access using mobile data and provide a brief summary of the fix Requirements: - Experience with routers, NAT, and port forwarding - Ability to troubleshoot network access issues on-site - Must bring own laptop/tools Goal: Enable reliable external access to the VBox via a public IP address. Location: Rockhampton site (details provided upon assignment)

Dallas was very helpful!

Data technician, attend site and trouble shoot connection issue

$305

Brassall QLD 4305, Australia

21st May 2026

Digital Screens not getting data from switch - not online all connections to be tested to get the screens online

Brilliant communication and trouble shooting

I need an IT Technician to assist with an on-site job this afternoon

$150

Edgecliff NSW 2027, Australia

12th May 2026

I need an IT technician with good desktop experience to assist with an on-site job this afternoon. Windows laptop is not getting past auto repair on boot. If you have availability to go asap this afternoon, are well presented and can communicate well please bid on this job.

Anthony did excellent work! Was able to respond in a timely manner and sort out the issue!