Find a local Microsoft helper near you

Screen replacement for a Surface Pro 7+

We are seeking an experienced Microsoft Copilot trainer to attend our office and run a small number of practical training sessions for our teams. The sessions should cover Copilot setup and common, day-to-day uses across Microsoft 365, with a strong focus on improving productivity. Scope of training • Copilot setup and access within Microsoft 365 • Microsoft Outlook – emails, summaries, follow-ups, meeting prep • Microsoft Word – drafting, editing, summarising documents • Microsoft Excel – analysis, formulas, insights (non-technical level) • Microsoft PowerPoint – creating and refining presentations • Microsoft Teams – meetings, chat summaries, action items • Best-practice prompting and current limitations Requirements • On-site delivery at our office • Multiple sessions for different teams • Practical, business-focused approach (not theory-heavy) • Experience training non-technical users Please include your availability, experience with Microsoft Copilot, and any examples of similar training delivered.

Need an expert in Microsoft Flight Simulator to help set up (mapping joysticks etc) and then train user over a series of sessions

Hi, I need an IT expert to help me regain access to my Microsoft 365 Business Admin account. The Issue: • I am the Global Administrator of the account. • I have lost access to my Microsoft Authenticator app because my previous phone was reset. • I am currently locked out and cannot sign in to the Admin Center. • I have tried calling Microsoft Support, but I am having difficulty navigating the automated AI phone system to reach a real person in the Data Protection Team. What I need you to do: 1. Contact Microsoft Support (Data Protection Team) on my behalf. 2. Navigate their verification process to initiate an MFA reset. 3. I have all business registration documents (ABN, Company details) and payment info ready to prove ownership. 4. Help me set up a new MFA method once the account is unlocked. Location: I am based in Melbourne and can meet in person if required, or we can do this via a phone call together.

Returned to work and academics after a long break doing a masters at uni. Managed last year but really struggled with Microsoft Word set up on my MacBook and general management of files. Would be open to doing it online but prefer in person. Want somebody with experience of MacBook and it would be really helpful if they had any experience of academic set up with APA seven but not essential. Happy to agree an hourly rate

My windows don't is scaly and looks corrupted, my outlook classic email also looks corrupted have tried uninstalling reinstalling afew times and did not fix the problem.

I’m looking for a female who’s very tech-savvy to give me a private 2-hour crash course in navigating Excel, Microsoft Word, Teams — basically all things Microsoft! A bonus (but not a deal-breaker) would be someone who works in the public school system and knows how these platforms are actually used day-to-day. This will of course be paid, I’m happy to compensate you for your time, patience, and wisdom ✨ Please message me if this sounds like you or if you can recommend someone. Thank you!

My computer is really slow. Not sure if its imternet or system issue. I need an all-rounder who can help with Microsoft Office and Business

I have a MAC Laptop and large desktop. I want to reduce the cost of my iCloud subscription and store files differently. I also want to look at another option for Microsoft to reduce monthly subscription. Generally work through a few ways to simplify.

Hey guys looking for someone that is good with computer computers and email accounts Trying to log into Minecraft and make a new account using a Microsoft account Do not know where to find my Microsoft code for identification Need help ASAP

I have taken a job with medical association which is not for profit organisation. I need to change to microsoft 365, organise files in sharepoint and configure emails to ms-outlook. also set up teams for meetings.

I have issues with my emails After I changed phones. Need to sort out

setting up new computer, setting up emails from Digital Pacific domain so they work in outlook, help with organising folders and communication site

Unfortunately, I selected the new version of Microsoft Outlook when installing the latest Microsoft 365 and it is not permitting me to go back to the original Outlook, I need some IT assistance to revert two computers back to the original version of Outlook as the new version is horrible

We need to setup phone in Microsoft Teams. We have Teams licenses. There are approx 9 users. All users should be able to take phone calls from their Teams App when someone outside calls from their landline or mobile phone.

Put microsoft account on my calendar app on iPhone as will only go on my Microsoft app and don’t. like their calendar , I have an exchange account and my email is based on my domain name hosted on vodien

I have purchased an account. But I need the apps activated and installed so I can access them as desired.

I’m looking for a friendly, patient tech helper who speaks excellent English to come to my home in Bronte for a one-on-one lesson on Microsoft OneDrive. I need help with: • Understanding how Microsoft OneDrive works on my laptop • Managing and deleting photos safely (including from iPhone 13 and OneDrive cloud) • Making sure important photos are backed up • Freeing up storage on my iPhone 13 and in OneDrive • Making it simple for me to use going forward I’d prefer someone who has strong experience with Microsoft 365 / OneDrive and can explain things clearly, step-by-step. Please only offer if you’re comfortable teaching beginners and have very good spoken English.

Hi there, I’m looking for someone experienced with Microsoft Surface devices or Windows troubleshooting to help fix my Microsoft Surface Go. The laptop has two main issues: -It won’t connect to Wi-Fi or any networks -After doing a factory reset, it’s not reloading Microsoft properly on boot up (it just gets stuck or doesn’t load Windows correctly) I need someone who can diagnose and repair these problems — ideally restoring it back to working condition with Windows fully reinstalled and Wi-Fi/network connection working again) Geeks2U came out and i was told the wifi issue was q result of a VPN app which had been downloaded, but he wasnt able to fix it. Please let me know your experience with Surface or Windows troubleshooting, and your availability.

I need help setting up a new business laptop with Microsoft 365 Business Premium. This is the first business account in our network, so I want it set up properly from the start with best-practice security and configuration. Tasks include: • Configuring Microsoft 365 Business account as hub administrator • Setting up Teams and SharePoint • Adding 1 additional team member • Ensuring security/defences are correctly configured • Setting up Outlook email and calendars properly • Configuring Zoom for Outlook integration • General guidance on how to structure the setup so it’s scalable and done correctly the first time