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4.3

Excellent rating - 4.3/5 (10900+ reviews)

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Recent Technical Support reviews

Awesome thankyou

I need technical support services

$50

Thankyou for your expertise

I need ADSL technician

$125

Reliable and efficient Thankyou Justin

Needing a tech guru to help with computer

$80

Prompt on time...excellent work. Recommend to anyone

Tech/IT help with new PC

$50

Dev kept me updated along the way to keep me informed about what needs to be done. He is honest and experienced.

Computer tech to provide and install Wifi booster

$96

Salman, was Amazing.! He is 110% worth hiring when it comes to computers. He went above & beyond to help me with my computer skills and fixing my laptop. I couldn’t thank him enough. I will be using him again for sure.!

Computer Tech

$80

What's the average cost of technical support expert

$85 - $200

low

$85

median

$120

high

$200

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 293 reviews

4.96

284
7
1
1
0

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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

Tech assistance

$120

Surrey Hills VIC, Australia

12th Jun 2025

Happy to set up internet, netflix and laptop - View all the details of this offer: https://www.airtasker.com/offers/01JXGT4K76D5DHBR9GY4XNQDFQ

Photocopier tech needed

$1,500

Runcorn QLD, Australia

10th Jun 2025

full time photocopier tech wanted need experience with Toshiba printers

TV Technician urgently

$80

Marrickville NSW 2204, Australia

8th Jun 2025

Linsar TV screen backlight screen is dark sound is perfect just keeps going to black screen but slight visibility works perfect I’ve even reset settings and still not keeping screen visible. Definitely not broken and software is up to date. Quick easy job

Computer tech guy

$50

Benowa QLD, Australia

8th Jun 2025

Want to find someone to help me sync both Microsoft computer so that I can use both anywhere. Thank you

Absolutely amazing!

ACMA technician to fix internet in new home.

$150

Balmain NSW 2041, Australia

6th Jun 2025

Need ACMA technician to fix internet connection in new home. We just moved into a new unit and the internet company told us that we have an ‘empty socket issue’ and the we needed an ACMA technician to help us with the internet connection.

Xian was fabulous, very professional, knowledgeable, and super persistent trying to help us with our internet. Highly recommend.

Need tech-savvy help with my Mac!

$120

Dee Why NSW 2099, Australia

5th Jun 2025

Hi there! I'm looking for someone local, friendly, and tech-savvy to help me in person with managing a large photo library and work flow.. while improving my general computer management. What I need help with: Organising thousands of photos - originally organised with Dropbox but have had syncing issues so need another solution. Advice on photo work flow. Cleaning up and optimising my Dropbox folders. Creating a smooth, repeatable file management system Light computer help: file naming, backups, syncing, and general tips I need: A clear thinker who can help design a simple, efficient workflow Patience and good communication. I use: Adobe Bridge Dropbox Open to other software Mac Will probably take about 1 - 1.5 hours.

Lovely, friendly guy who helped with several IT issues and workflow. Highly recommended!

Geotechnical test

$500

Gladesville NSW 2111, Australia

2nd Jun 2025

I need a geotechnical report for construction of my house

Computer tech work

$180

Lake Ward VIC, Australia

31st May 2025

Need - connect new printer which is not synching,change iCloud emails into files , work out my password wifi

Satnam scored full marks - very knowledgeable, efficient, friendly and careful to ensure I knew how to manage it once he’d left .

Onsite Tech - To load a link to the printer

$50

Barton ACT, Australia

29th May 2025

Epson XP2205 | Needs assistance loading a link to the printer.

Onsite Tech - Bigpond Email Issue & Forgotten Laptop Password

$55

Middle Park QLD, Australia

29th May 2025

I have a few issues. 1. Email Bigpond started with me not be able to send new emails. after speaking with Telstra on the phone for 2 hours they couldn't fix the problem (same problem on my iPhone) I installed Nord VPN and it seems the problems began from that install. ? Also I have a laptop that I have forgotten the password. can't recover.

Tech support

$100

Derrimut VIC, Australia

29th May 2025

Need to set up dual screens for my computer

Tech Help - Modem/NBN Box Installation

$100

Nundah QLD, Australia

24th May 2025

Hi All, I am looking for some one to set up the NBN Box & Modem for a family member who is unable to complete this themselves. Very simple install, just need to plug in all hardware then hook up the PC via ethernet cable from the router. May also need to validate the wifi is also working.

Fantastic service, will be reaching out again in the future when needed again

Tech support Apple PC

$50

Werribee VIC, Australia

15th May 2025

I cannot open links on my Apple Mac.

Praveen arrived on time, completed the task efficiently. I was very happy with his work. Will be using him again.

Help with internet and other tech services in new home

$125

Woolooware NSW, Australia

15th May 2025

Need help connecting internet and to the SONOS system in new house

Excellent service and friendly guy

Tech support

$200

Noosa Heads QLD, Australia

11th May 2025

Hey taskers - need someone to come and help set up WiFi and Nintendo and such to the plasma TV. Also the Hubbl.

So good! Tristan was incredibly proficient and efficient.

Seeking IT tech

$100

Keysborough VIC, Australia

10th May 2025

Hi I run a small business and have troubles with IT tech. Need someone who can do a range of jobs. Fixing connecting cameras,helping with setting up phone controls, helping with tv controls etc. Its usually one to two hrs work each trip .can pay $100 for rite person. Who is on times and can be available with in close time frames.

Great service, really nice guy who can sort your issues with ease.

AV technician - site visit

$225

Camden NSW 2570, Australia

7th May 2025

AV technician to visit site, check hardware is suitable for signage software. Check devices on internet 2 x 3 screens 2 x single screens Allow 2 Hours

Great to work with! Very knowledgeable and great attention to detail

Need to get a private technician to fix the phone line and mdf wiring

$120

Parklea NSW 2768, Australia

5th May 2025

Hi Kevin, I hope you're doing well. We want to notify you about your ongoing issue. We tried to call you, but we were unable to reach you. NBN informed us that "This service is offline, and it appears to be due to an open circuit beyond the MDF. Please note that to restore this service, you may need to contact your body corporate or a private technician to restore the connection between the MDF and your premises". To ensure we can assist you in resolving any concerns or questions you may have, could you please let us know a convenient time when we can call you back? We want to make sure we address everything in a timely manner. If it's easier, you can also contact us directly at 1300 299 999, and one of our support representatives will be happy to assist you right away. Thank you for your attention, and we look forward to hearing from you soon. Best regards, Bhawana OCCOM Support Team 📧 Email: [email protected] 📞 Phone: 1300 299 999 or 02 8005 3925 🌐 Web: https://occom.com.au a technician to fix my cabling and phone line, my provider told me as per below.

Very reliable and learn a lot also . Will recommended

Urgent: ACMA Licensed Technician Needed – NBN Internet Down Since 29/3

$150

Ascot WA 6104, Australia

4th Apr 2025

My NBN internet connection has been down since 29th March. I need an ACMA-licensed technician to inspect and fix the issue as soon as possible. I’ve tried basic troubleshooting with no success — this likely needs a professional diagnosis and repair.

Such an amazing job! Thanks

IT or Computer Technician

$50

Hoppers Crossing VIC, Australia

30th Mar 2025

Backing up files from the HDD, installing a new SSD, reformatting the PC, and installing Windows 11 or 11 pro

Amazing job! He’s on time and willing to extend above hours