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4.3

Excellent rating - 4.3/5 (10900+ reviews)

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Recent Technical Support reviews

Highly recommend! John is super efficient and professional to provide the solution we needed. Very detailed and smart !

IT network technician required. Check WIFI

$50

Very helpful and organised a solution very quickly for us.

Tech support

$5

Very satisfied 👍

Computer Technician

$50

Well spoken clean fast great job Will use him again

Need NBN technician to reconnect optic fiber

$80

Very helpful and excellent service will use him again if needed

Internet technical

$150

Great work! Very helpful.

I need technical support services

$500

What's the average cost of technical support expert

$85 - $200

low

$85

median

$120

high

$200

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 288 reviews

4.95

278
7
2
1
0

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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

Looking for technician to check home internet connection

$100

Macleod VIC, Australia

4th Jul 2025

I’m looking for a technician can help checking and fixing my nbn connection/ cable. I my home internet keep disconnecting out every 10-15 mins. We tried to change new route but the problem is still the same

Internet Technician Needed

$100

Blacktown NSW, Australia

3rd Jul 2025

Hi We need a technician at our home (Blacktown). There has been an issue with the wifi (not reaching certain areas of the house). The connectivity on laptops are weak. Not sure if its the modem or the wifi itself. We are on NBN. Thanks Fabiha

Tech Help: Windows 11, Cloud Storage & Digital Organisation (2 people)

$250

Semaphore South SA, Australia

3rd Jul 2025

Looking for a tech-savvy, patient person to assist my dad and me with some digital organisation during the first week of September (flexible on exact date). Open to offers – expecting approx. $200–$300 depending on time and experience. Job will likely require more than one visit For my dad: • Recently upgraded to Windows 11 and needs a simple tutorial on how to navigate the new layout (where files/photos are, etc.) • Most of his photos are on his computer and a hard drive • Needs advice and support choosing a Windows-friendly cloud storage (e.g. OneDrive, iCloud, etc.) that can also store iPhone photos • Help setting it up and clearing space For me: • Would like help organising and streamlining: • Photo storage into Google Photos, with a clear system for backups and freeing up phone space • Google Drive – setting up or cleaning up my filing system • iPhone voice memos – organising, backing up or storing in a better way • Gmail – setting up a more efficient filing and labelling system Looking for someone who: • Has experience with Windows, iPhone, cloud storage, Google Drive/Photos, and Gmail • Can explain things clearly and set up easy-to-maintain systems • Is respectful, non-judgemental, and good with less tech-confident users Please reach out with your experience, availability in early September, and estimated time/cost for the job. Thanks! Open to offers – expecting approx. $200–$250 depending on time and experience given that the job will likely require more than one visit

Needing a computer technician

$200

Beachmere QLD, Australia

3rd Jul 2025

Needing a pc technician to look at a laptop which turns on for a little then turns it self off

Computer technician

$200

Toowoomba City QLD 4350, Australia

2nd Jul 2025

Technical issues with running programs

Nbn technician

$100

Darling Heights QLD, Australia

27th Jun 2025

Internet is not working , youhave to find out its either point issue or it need to be fixed at student village reception , quote your $ if you understand

Technically support with iPhone & Tik Tok

$80

Fairfield VIC, Australia

27th Jun 2025

Check iPhone set up & recover TT accounts

Need Tech support / help with my new laptop

$75

Ashby WA, Australia

24th Jun 2025

I recently purchased a new laptop, runs windows 11 24H2. I am wanting to find a way I can install Windows 11 21H2 and then somehow permanently block any further windows updates from taking place. Is there anyone who could help me? Who’s preferably located in Perth. Thank you,

Pc tech support

$50

Glen Huntly VIC, Australia

18th Jun 2025

I was given a gaming pc. All has been well for the few days I’ve had it now im having issues with it turning off and other things I can’t explain. I need someone experienced with computers.

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Computer tech guy

$50

Benowa QLD, Australia

8th Jun 2025

Want to find someone to help me sync both Microsoft computer so that I can use both anywhere. Thank you

Absolutely amazing!

Need tech-savvy help with my Mac!

$120

Dee Why NSW 2099, Australia

5th Jun 2025

Hi there! I'm looking for someone local, friendly, and tech-savvy to help me in person with managing a large photo library and work flow.. while improving my general computer management. What I need help with: Organising thousands of photos - originally organised with Dropbox but have had syncing issues so need another solution. Advice on photo work flow. Cleaning up and optimising my Dropbox folders. Creating a smooth, repeatable file management system Light computer help: file naming, backups, syncing, and general tips I need: A clear thinker who can help design a simple, efficient workflow Patience and good communication. I use: Adobe Bridge Dropbox Open to other software Mac Will probably take about 1 - 1.5 hours.

Lovely, friendly guy who helped with several IT issues and workflow. Highly recommended!

Tech Help - Modem/NBN Box Installation

$100

Nundah QLD, Australia

24th May 2025

Hi All, I am looking for some one to set up the NBN Box & Modem for a family member who is unable to complete this themselves. Very simple install, just need to plug in all hardware then hook up the PC via ethernet cable from the router. May also need to validate the wifi is also working.

Fantastic service, will be reaching out again in the future when needed again

Tech support Apple PC

$50

Werribee VIC, Australia

15th May 2025

I cannot open links on my Apple Mac.

Praveen arrived on time, completed the task efficiently. I was very happy with his work. Will be using him again.

Help with internet and other tech services in new home

$125

Woolooware NSW, Australia

15th May 2025

Need help connecting internet and to the SONOS system in new house

Excellent service and friendly guy

Tech support

$200

Noosa Heads QLD, Australia

11th May 2025

Hey taskers - need someone to come and help set up WiFi and Nintendo and such to the plasma TV. Also the Hubbl.

So good! Tristan was incredibly proficient and efficient.

Seeking IT tech

$100

Keysborough VIC, Australia

10th May 2025

Hi I run a small business and have troubles with IT tech. Need someone who can do a range of jobs. Fixing connecting cameras,helping with setting up phone controls, helping with tv controls etc. Its usually one to two hrs work each trip .can pay $100 for rite person. Who is on times and can be available with in close time frames.

Great service, really nice guy who can sort your issues with ease.

AV technician - site visit

$225

Camden NSW 2570, Australia

7th May 2025

AV technician to visit site, check hardware is suitable for signage software. Check devices on internet 2 x 3 screens 2 x single screens Allow 2 Hours

Great to work with! Very knowledgeable and great attention to detail

Need to get a private technician to fix the phone line and mdf wiring

$120

Parklea NSW 2768, Australia

5th May 2025

Hi Kevin, I hope you're doing well. We want to notify you about your ongoing issue. We tried to call you, but we were unable to reach you. NBN informed us that "This service is offline, and it appears to be due to an open circuit beyond the MDF. Please note that to restore this service, you may need to contact your body corporate or a private technician to restore the connection between the MDF and your premises". To ensure we can assist you in resolving any concerns or questions you may have, could you please let us know a convenient time when we can call you back? We want to make sure we address everything in a timely manner. If it's easier, you can also contact us directly at 1300 299 999, and one of our support representatives will be happy to assist you right away. Thank you for your attention, and we look forward to hearing from you soon. Best regards, Bhawana OCCOM Support Team 📧 Email: [email protected] 📞 Phone: 1300 299 999 or 02 8005 3925 🌐 Web: https://occom.com.au a technician to fix my cabling and phone line, my provider told me as per below.

Very reliable and learn a lot also . Will recommended

Urgent: ACMA Licensed Technician Needed – NBN Internet Down Since 29/3

$150

Ascot WA 6104, Australia

4th Apr 2025

My NBN internet connection has been down since 29th March. I need an ACMA-licensed technician to inspect and fix the issue as soon as possible. I’ve tried basic troubleshooting with no success — this likely needs a professional diagnosis and repair.

Such an amazing job! Thanks

IT or Computer Technician

$50

Hoppers Crossing VIC, Australia

30th Mar 2025

Backing up files from the HDD, installing a new SSD, reformatting the PC, and installing Windows 11 or 11 pro

Amazing job! He’s on time and willing to extend above hours