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4.5

Excellent rating - 4.5/5 (9200+ reviews)

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Recent Technical Support reviews

Great job and fast service. Cheers mate.

Computer technician with working PSU

$50

Super fast and happy with service. Very informative and good communication. Thankyou so much!

Computer Tech

$50

Thank you Satnam for helping to manage my computer storage. Very professional and quick response. Very grateful.

Tech Support

$85

Extremely happy with my laptop. Oz was very patient and within a few minutes of putting up my ad, he had replied quickly and gotten onto to task ASAP. At first, he gave me an honest and very professional answer about fixing my laptop and he had sure that I was taken care of and not ripped off. In hard times like these, it’s nice to know that there are nice and honest people still out there. He kept me updated on when my laptop was assessed, what was wrong with it, and he was very patient in helping to explain what he had to do to fix it. Throughout the whole process, he went beyond to ensure my laptop was fixed thoroughly and even managed to restore all my files, photos, videos, university work and memories on my laptop which I thought couldn’t be restored. I highly recommend Oz to anybody who is unsure of who to get their laptop fixed from as he is a reliable, professional and very kind person. Thankyou again Oz :)

MacBook Air/IT Apple Tech. Need Urgent

$5

Very patient and final we resolved the problem, thanks so much khai. Cheers :)

Technical phone support - Printer set-up

$20

Top class operator !

Pinball tech

$125

What's the average cost of technical support expert

$80 - $160

low

$80

median

$107

high

$160

Low, median and high bar chart distribuiton

Average reviews for Technical Support Services

based on 343 reviews

4.95

332
9
0
1
1

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Why book technical support through Airtasker?

When you’re stuck with a computer or tech drama, it’s hard to know where to turn to for technical support. Hire a technical support professional to avoid wasting time searching for answers, with no risk of messing things up or making it worse. When you find a trusted professional who can solve your computer woes quickly, you can get back to work (or Netflix) in no time.

Whether your hard drive has crashed, you need some training, or you need all the cables set up properly at your new home or office, you’ll find patient and reliable IT support at Airtasker. We can connect you with a computer technician or technical support whiz in no time.

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Top Technical Support related questions

Technical support workers help install computer technology (including hardware and software), fix any problems you’re having, and show you how to use it.

The most common issues are related to computers or the internet - including hard drives crashing, viruses, and NBN/ADSL connection issues. Other common tasks include setting up a new phone, fixing a crashed computer, and removing viruses.

If your device is functioning, you may be able to connect to remote technical support, who can access your device remotely or talk you through the steps. If there’s a physical/hardware issue, you’ll need a technician to come out and fix the problem onsite.

The best technical support professionals have a good understanding of information technology, excellent problem-solving skills, and plenty of patience.

Sometimes they can, but this is usually an additional cost. Usually, they will inspect the problem and make a diagnosis, and then let you know whether any parts need replacing. They can often help you source parts if you need them.

What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks

Computer software tech fixes

$200

Mentone VIC, Australia

19th Apr 2024

I have issues with my all my calendars syncing I have an iPhone, and a surface pro. Also I want my email addresses condensed I hav several accounts. Then I want to add people to folders in one drive and my crm system HubSpot.

ONSITE TECH - COMPUTER SETUP AND ANTIVIRUS CHECKUP

$40

Forrest ACT, Australia

18th Apr 2024

I have a monitor and docking station I would like some assistance setting up. I would also like the Geek to have a look at my Mac laptop and see if my McAfee antivirus software is working. There is parking available on the road outside the apartment. I am unit 4

Internet Technician

$150

Newport VIC, Australia

17th Apr 2024

Hello, we have recently upgraded to an NBN Ultra-fast service however are not receiving connection in any other part of the house apart from the office where the NBN box and modem are. We have purchased extenders however this has not assisted with the issue. Our provider does not provide technical assistance in person.

Internet/Network technician

$100

South Melbourne VIC, Australia

16th Apr 2024

I’m having an issue since I moved in my apartment where I cant get to connect internet at my premises. NBN is fine according to my provided Vodafone , internet provider said the problem is on the MDF “open circuit” that is not transferring to my apartment. Landlord has already previously connected to nbn to the apartment. Need it done next Friday as you will need the building manager to give you the access to the room. This needs to be done between 8 am and 10am.

Mac Computer Techie Transfer and Set Up Help Urgent

$200

Mermaid Beach QLD 4218, Australia

15th Apr 2024

I've bought a new Mac and have saved to hard drive info to transfer. I need help with making sure it's done right and set up of new computer including emails etc .. asap

Fantastic IT support. Help set my new Mac and fix issues. Will use again and recommend

Technician to help with foil printer at Point Cook

$50

Melbourne, Victoria, Australia

13th Apr 2024

Please see the attached picture of foil printer I have. Need help to make the software connect and print the jobs. Looking for someone who can trouble shoot it. I don't have any manual so we need to lookup online

Came on time and fixed the printer

Audio Technica Headphone cable mod

$100

McGraths Hill NSW, Australia

13th Apr 2024

I have a pair of Audio Technica ADH-900X headphones. I love them and use them every day. The wired connection where it connects to the headset is starting to wear / fray. I would like to comission someone to complete this custom mod and connect a detachable cable mod for a 3.5mm jack. Refer to image for a picture of the custom mod and refer to the below website for further information. https://www.head-fi.org/threads/how-to-ath-ad900x-detachable-cable-mod-ath-adxxxx-and-what-not-to-do.798199/ I am happy to drop the headset to you to complete this task if you operate out of the Western Sydney area.

Arlo Security Camers technology setup via app.

$50

North Lambton NSW, Australia

12th Apr 2024

Arlo Security Camers set up technology via Arlo App. Camera front yard and rear yard.

IT Technician for multiple devices setups, Microsoft account problems.

$100

Mona Vale NSW 2103, Australia

11th Apr 2024

Seeking Technician for Multi-Device Setups and Parental Control Assistance 🏠 Location: Mona Vale 💻 Devices: 2 MacBook Computers, 1 iPhone, 1 Android Phone, and 2 iPads Services Needed: 1️⃣ Parental controls setup for safe online environment. 2️⃣ Resolving Microsoft account issues. 3️⃣ Downloading Minecraft Education. 🔧 Skilled technician needed for tasks. Availability, estimated time, and service charges required. Your expertise is appreciated! Thank you!

I am extremely satisfied with Rayan's service. He promptly arrived to fix the issue at hand, showcasing his efficiency and punctuality. Not only was he highly professional in his work, but he also maintained a friendly demeanor throughout the entire process. I would highly recommend his services to anyone in need of IT assistance. If I ever require IT help in the future, he will undoubtedly be my first choice.

Music tech for tonex pedal and also midi problems

$150

Moonee Ponds VIC, Australia

9th Apr 2024

Tonex pedal set up and midi set up for pro tools

IT Support Technician

$50

Camberwell VIC, Australia

23rd Mar 2024

I have a small beauty salon, we use apple iMacs, iPads and mobile phones. Our computers run slowly and need to be optimised, I am running the cleaner for them weekly. I need the following completed; 1. Optimise 4 iMacs so they are running fast 2. Fix slow wifi issue with computer not connected directly to modem 3. Fix speaker system on wifi it cuts out after 1 hour on Spotify and turns off, we need it working all day so there is music without having to keep on resetting it. 5. Optimise iPads and mobile phones so they are all connected and working well. 6. We recently changed from Nexgen to iiNet and our phone Yealink isn’t working with the modem so we have it diverted our number to the mobile. Connect the Yealink phone and get it working with our number again. Thank you

Fabulous help! Fixed all of our IT issues! Highly recommend 👌

Smart home technician needed to help my mom setup Roomba Combo j9+

$200

Bolwarra Heights NSW, Australia

19th Mar 2024

I bought my mom a Roomba Combo j9+ but she forgot to set up the app. She also had issue with the charging station, possibly set up incorrectly - the red light indicator is always on. She doesn't know what to do and and now the robot is out of battery. She unwisely spent 30+ minutes with customer service and unwisely followed their advice to "pack and return the robot for diagnosis". Now the robot is packed back in a box. Please help her unbox the robot, set it up correctly end-to-end, and patiently explain everything, configure the app, do some Q&A, and teach her general good practice.

My mother told me she was very happy with Brett’s job and learned how to troubleshoot the robot & use the app from him

Nas technician - cannot connect to web interface IT

$60

Strathfield South NSW, Australia

16th Mar 2024

I have a terramaster NAS device and I have installed truenas scale as the operating system. It was working fine but then My IP address has changed and now I can no longer access (log into) my NAS via the web browser (I never had a static IP for the device)

Amazing attention to detail and generous with his time. I highly recommend!

Internet expert/technician.

$150

North Bondi NSW, Australia

21st Feb 2024

I have Iprimus internet and there's one bedroom the wifi doesn't reach. I've tried adding google meshes etc and just can't get it in there. Iprimus customer support have been pretty hopeless.

Awesome Airtasker. Very professional and highly knowledgeable, fixed my complex internet issues swiftly. Highly recommended, will use again!

Telephone and internet technician to fix cables at office

$100

Mount Waverley VIC 3149, Australia

3rd Feb 2024

The telephone and internet cables are messy in the office. Need a professional technician to remove the one not in use. - Due date: Flexible

Good service! Very punctual and did a detailed job for me. Tidied up all the messy cables.

Technician to get Ctv + wifi watering system operating

$150

Surry Hills NSW 2010, Australia

11th Jan 2024

Moved into new home, need to get Hikvision Ctv and wifi controlled garden watering system operating. - Due date: Flexible

Nicholas is a subject expert who went way beyond expectations to solve my technical issues. Can't recommend highly enough.

Wifi technician

$80

Clayfield QLD, Australia

10th Jan 2024

We need a wifi technician to visit out home to fix the slow internet speed. The internet provider thinks it was a modem problem, the new modem has only improved the results slightly. The internet provider can confirm that the the speeds to the premises are fine. Need this completed before Friday - Due date: Before Saturday, 13 January 2024

fantastic experience - highly recommended! Ronnie knows his stuff and even fixed other minor computer issues that he noticed while fixing our wifi - he goes above and beyond!

Computer issue, need technical help with apple computer

$250

Paddington NSW, Australia

8th Jan 2024

Need technical help to sort out data on apple computer - Due date: Flexible

It’s a wonderful experience to work with David. David is friendly, patient and kind. Task done. 100% satisfaction.

Apple tech support for network, backups and subscription review.

$250

Malvern East VIC, Australia

5th Jan 2024

Seeking a skilled Apple technician for comprehensive home tech support. Tasks include ensuring all computers and iPads are synced and updated to the cloud, organisation of files and photos, optimising our home network, and reviewing our current subscriptions for possible improvements. Looking for someone knowledgeable and efficient to streamline our digital environment. Devices are almost exclusively mac. Current cloud subscriptions are a bit of a mess - open to suggestions. Experience in setting up and managing cloud-based back ups essential. - Due date: Before Thursday, 25 January 2024

Great bloke, very smart, did his job.

Tech help - computer pin

$100

Cedar Grove QLD, Australia

31st Dec 2023

My computer did an update now needs a pin and I don’t have access to the business email from 4 years ago. I now cannot use my computer please help. - Due date: Before Wednesday, 3 January 2024

Woweeee!! Thank you Zac you saved my sanity 🤩 super fast, knowledgeable and keen to help your passion and expertise is valuable ⭐️⭐️⭐️⭐️⭐️ I’ll keep your number for my next projects thank you so much!!! 🥳🥳🥳🥳