Find a professional troubleshooting technician in NSW

My internet won’t connect to any device and modem shows that internet is not connected. Have tried retting but no luck. Please help as need internet to work remotely!

Need assistance trouble shooting internet network as it keep dropping out and is connected to multiple house wifi appliances which need to be connected again. Looking for someone reliable

Linksys TPLink mesh wifi network consistently drops in and out. Devices lose internet for periods between 15 seconds to 2 minutes. Currently we have no WiFi but incoming NBN signal looks ok. - Due date: Needs to be done on Tuesday, 30 January 2024

We had multiple security camers and a door camera installed however we are experiencing issues being able to view the camera via our phones and also through the interface screen inside. Suspect this has something to do with the upload. Need someone to troubleshoot and resolve - Due date: Flexible

Basic setup already done with app but having issues with mapping, sequence selection etc. - Due date: Flexible

I am experiencing difficulties with my LG screen as it is not displaying properly and frequently goes into sleep mode. I need someone with expertise in troubleshooting electronic devices, specifically LG screens, to help me identify and rectify the issue. Task Requirements: 1. Diagnosis of Display Problem: Examine the LG screen to determine why it is not displaying correctly. This may involve checking for loose connections, cable issues, or any other hardware-related problems. 2. Investigation of Sleep Mode Issue: Investigate why the screen is entering sleep mode unexpectedly. Determine whether this is a settings-related problem, a software issue, or if there's a malfunction in the screen's hardware. 3. Adjusting Screen Settings: If necessary, adjust the LG screen settings to optimize display performance and prevent it from entering sleep mode without user input. 4. Detailed Report: Provide a detailed report outlining the identified issues, steps taken to resolve them, and any recommendations for preventing future problems. Include information on any changes made to the screen settings. 5. Communication: Keep open communication throughout the process, providing updates on the progress and seeking additional information if needed. 6. Expertise Required: Previous experience with LG screens or similar electronic devices is preferred. Please highlight any relevant skills or qualifications in your response. Note: The task may require the respondent to have access to relevant tools and equipment for testing and adjusting screen settings. The goal is to have the LG screen functioning properly and displaying content without unexpected interruptions.

The I.T. Guys - Onsite Technicians Australia are a trusted provider of comprehensive onsite IT services and computer support to business clients in all states, major cities, and regional areas across Australia.  We are looking for a local technician to support our clients in the South Sydney area.  *New Service Request - Offline Media Player:   Device Name: CXAUROSBYEILN01 Solution: Indoor 2X1 Issue Reported: Offline PC and there's no display on the screen. Site Address: Rosebery, NSW (exact site details - TBA) TECH MUST BRING (IMPORTANT): Wireless keyboard, mouse, and laptop. Big/High Ladder (The ceiling is approximately 8 to 10ft high) Spare Ethernet and HDMI cables SAMSUNG OR UNIVERSAL TV remote control JOB REQUIRED: CALL Support @ (TBA) once onsite to Check-In and before leaving the site so it can be documented. - Troubleshoot using the attached screen checklist, to be forwareded by admin. - Investigate first the root cause of the issue and if must, fix the issue. - Please ensure the media player is online. - Please make sure the screens display updated content. - Please check if other screens/solutions are working in the store. - Please demonstrate or orient the staff on where to find the MP and how to reboot it manually. - Take pictures of the screen display before and after fixing the issue. *Rates = we can offer $100/hr (incl. GST) for this job.  Also we are currently looking for an ongoing arrangement with a local technician in this area, where we will send all future service requests to you.  Thanks and we looking forward to working with you. - Due date: Before Thursday, 7 December 2023

We have a Ruijie computer network and are seeking the assistance of someone familiar/experienced with this product and business IT networks to assist our IT in troubleshooting, configuration of the network and implement VLANs for Data, Voice and Guest networks - Due date: Flexible

I am not sure at all what the issue is, but my PC will turn on but won't connect to my monitor. All fans save for the power bank fan seem to be working. - Due date: Flexible

I need my currently installed Swann NVR CCTV troubleshooted. It’s a wired system.

The cameras are working but having trouble with any kind of remote viewing of the cameras on a computer or iphone via the app - just won’t connect. The person who installed the system has gone overseas so I’m quite stuck. They’re probably quite simple issues but I’m unwell and unable to look into it further myself. Needing this to be done within quite a specific time frame on September 15th late afternoon/early evening (about 6pm would be ideal) - Due date: Needs to be done on Wednesday, 2 August 2023 - Due date: Needs to be done on Friday, 15 September 2023

My 4-year old desktop PC stopped working and a PC call-out service diagnosed the problem as the motherboard. I purchased a new motherboard and replaced it in the PC (I re-used the other components - power, CPU, air-cooling, memory, SSD and graphics card), but it still won't switch on. Either the motherboard wasn't the problem, or I did not install the replacement correctly. I need someone to check my build to identify any problem with assembly or components, and to repair the problem. - Due date: Flexible

The I.T. Guys - Onsite Technicians Australia are a trusted provider of comprehensive onsite IT services and computer support to business clients in all states, major cities, and regional areas across Australia. We are looking for a local technician to support our clients in the greater Bondi area. *New Service Request - Offline Media Player: - CALL Support @ (TBA) once arrived and before leaving the site so it can be documented. - Tech to check the power and cabling for both the NUC and screens - Tech to document before and after checking/fixing the cabling - Tech to make sure NUC is online and screens are working - Tech to guide the store staff how to retract the screen to access the NUC and power point behind the screen *Rates = we can offer $100/hr (incl. GST) for this job. Also we are currently looking for an ongoing arrangement with a local technician in this area, where we will send all future service requests to you. Thanks and we looking forward to working with you. - Due date: Before Tuesday, 4 July 2023

My 3060ti GPU has stopped running on my PC and I need someone to troubleshoot and fix it asap as I need it for work. I’ve tried doing it myself with no luck, but maybe you can think of something I didn’t. It’s only 9 months old so shouldn’t be too much - Due date: Before Thursday, 11 May 2023

My house has multiple telephone sockets but none of them appear to be working for NBN. NBN device keeps blinking which means it's not connected. Need someone to come in and help me make NBN work for my modem According to NBN, my property has already activated NBN. The previous tenants might've taken away the NBN device so I have a new NBN device with me, along with a modem and activated NBN plan - Due date: Flexible

Small business with a D-Link Router plus 5 x Netgear EAX12 100AUS Extenders (access points) across office space. Having ongoing issues with internet dropping out/not able to connect in certain areas (specific extenders) and employees having difficulty logging onto wifi (regular browser warnings pop-up stating internet connection either not secure despite WPA2 or & WPA3 security settings, or need to reconfigure extender settings). Have attempted multiple times to discuss directly with Netgear however service is poor (international personel) and cannot help online). Office space located in Surry Hills - paid 2 hr loading zone street parking available at front of office, otherwise regular 2 hr meter parking throughout Surry Hills. Job ust be completed between 10:15am - 5:00pm Monday. - Due date: Needs to be done on Monday, 13 March 2023

Need someone to troubleshoot a few smart home issues. The person should be very computer savvy and ideally has some knowledge of Hoobs/Homebridge and Shelly Cloud devices. I'm overseas and there's two issues I need someone on site to troubleshoot over a call with me who is on site. 1. Daikin Airbase isn't showing up in Daikin Airbase app - prob something simple that we need to do or reset the device 2. Bedroom lights linked to Shelly dimmer 2 and homebridge/hoobs is working but the physical switch isn't working as it should - it previously worked fine but a software update has impacted it and we need to play around with a few things in settings I believe. Want to help? Thanks M

Need troubleshooting of Ubiquity USG set up. Seems NBN working but not sure why internet is not working. Could be an issue with 1 of 2 ubiquity devices. Need toubleshooting and reset up. - Due date: Needs to be done on Friday, 3 February 2023

Hi there, I need some help at my office in Surry Hills. There is a TV which I need some troubleshooting done on as it is flickering and clients can't connect. You will need to bring in your personal laptop with a HDMI connection (the HDMI cable is already in the TV) to see if you can connect to the TV. Minor troubleshooting like checking cables are connected and checking the network settings on the TV are correct. Hopefully it is a minor issue but if it can't be fixed I would need someone to pick up a new TV at JB hi-fi in Moore Park. I would arrange for Click and Collect for this. Then to take it back to the studio and to set-up and connect it. I also need three other TV's in the office to be double checked just to make sure they don't have any network connection issues. The rate quoted is to cover up to 2 hours any additional hours will be paid at $40 per hour extra. This task can be done anytime from now up until the end of the day tomorrow, Thursday 26th January. Please note I work remotely in QLD so am not on-site but I am available at all times on the phone. Cheers Laura - Due date: Before Friday, 27 January 2023

Computer isn’t booting up; lights up for half a second before turning off- I suspect a faulty PSU but dont know how to confirm what’s causing the issue. Bonus points if you can provide a replacement part for today - Due date: Needs to be done on Thursday, 6 October 2022

PC lagging needs clean up or trouble shoot whilst slow for gaming etc - Due date: Before Monday, 29 August 2022