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Firewall Replacement and Meraki Installation in a Medical Centre 1. Locate the Network Room / Rack ○ Identify and access the main network room or equipment rack at the clinic. 2. Identify Devices to be Replaced ○ Locate the Fortinet Firewall and the 4G failover device – these will be removed and replaced. 3. Locate Ubiquiti Switches ○ Find all Ubiquiti (Unifi) switches and AP onsite. ○ Note down the MAC address of each Unifi switch and AP. 4. Pre-Installation Photos ○ Take clear photos of the following before making any changes: ■ Network rack/setup ■ Fortinet Firewall ■ 4G device ■ Unifi switches with visible MAC addresses 5. Contact Us Before Proceeding ○ Please call the number provided in your job email before starting the replacement. 6. Install the Cisco Meraki Firewall ○ Replace the Fortinet with the Cisco Meraki firewall. ○ WAN/Internet port on the Meraki should be connected as follows: ■ If FTTN, connect via the existing modem. ■ For all other NBN types (e.g., FTTP, HFC), connect directly to the NBN NTD using an Ethernet cable. 7. MAC Address for IP Reservations ○ Once you provide the MAC address of the Unifi switch, we’ll configure the IP reservations remotely from our end. 8. Post-Installation Confirmation ○ Once the new setup is confirmed to be working, take clear post-installation photos of the final setup. 9. Label and Return Decommissioned Equipment ○ Label the Fortinet and any other removed devices with the clinic name. ○ Pack and ship the devices to the address provided in your job email. 10. Troubleshooting Support ● If the service doesn’t come up or there are any issues, please stay onsite and call us for troubleshooting support. We’ll assist you step by step

Firewall Replacement and Meraki Installation in a Medical Centre 1. Locate the Network Room / Rack ○ Identify and access the main network room or equipment rack at the clinic. 2. Identify Devices to be Replaced ○ Locate the Fortinet Firewall and the 4G failover device – these will be removed and replaced. 3. Locate Ubiquiti Switches ○ Find all Ubiquiti (Unifi) switches and AP onsite. ○ Note down the MAC address of each Unifi switch and AP. 4. Pre-Installation Photos ○ Take clear photos of the following before making any changes: ■ Network rack/setup ■ Fortinet Firewall ■ 4G device ■ Unifi switches with visible MAC addresses 5. Contact Us Before Proceeding ○ Please call the number provided in your job email before starting the replacement. 6. Install the Cisco Meraki Firewall ○ Replace the Fortinet with the Cisco Meraki firewall. ○ WAN/Internet port on the Meraki should be connected as follows: ■ If FTTN, connect via the existing modem. ■ For all other NBN types (e.g., FTTP, HFC), connect directly to the NBN NTD using an Ethernet cable. 7. MAC Address for IP Reservations ○ Once you provide the MAC address of the Unifi switch, we’ll configure the IP reservations remotely from our end. 8. Post-Installation Confirmation ○ Once the new setup is confirmed to be working, take clear post-installation photos of the final setup. 9. Label and Return Decommissioned Equipment ○ Label the Fortinet and any other removed devices with the clinic name. ○ Pack and ship the devices to the address provided in your job email. 10. Troubleshooting Support ● If the service doesn’t come up or there are any issues, please stay onsite and call us for troubleshooting support. We’ll assist you step by step

Firewall Replacement and Meraki Installation in a Medical Centre 1. Locate the Network Room / Rack ○ Identify and access the main network room or equipment rack at the clinic. 2. Identify Devices to be Replaced ○ Locate the Fortinet Firewall and the 4G failover device – these will be removed and replaced. 3. Locate Ubiquiti Switches ○ Find all Ubiquiti (Unifi) switches and AP onsite. ○ Note down the MAC address of each Unifi switch and AP. 4. Pre-Installation Photos ○ Take clear photos of the following before making any changes: ■ Network rack/setup ■ Fortinet Firewall ■ 4G device ■ Unifi switches with visible MAC addresses 5. Contact Us Before Proceeding ○ Please call the number provided in your job email before starting the replacement. 6. Install the Cisco Meraki Firewall ○ Replace the Fortinet with the Cisco Meraki firewall. ○ WAN/Internet port on the Meraki should be connected as follows: ■ If FTTN, connect via the existing modem. ■ For all other NBN types (e.g., FTTP, HFC), connect directly to the NBN NTD using an Ethernet cable. 7. MAC Address for IP Reservations ○ Once you provide the MAC address of the Unifi switch, we’ll configure the IP reservations remotely from our end. 8. Post-Installation Confirmation ○ Once the new setup is confirmed to be working, take clear post-installation photos of the final setup. 9. Label and Return Decommissioned Equipment ○ Label the Fortinet and any other removed devices with the clinic name. ○ Pack and ship the devices to the address provided in your job email. 10. Troubleshooting Support ● If the service doesn’t come up or there are any issues, please stay onsite and call us for troubleshooting support. We’ll assist you step by step

Firewall Replacement and Meraki Installation in a Medical Centre 1. Locate the Network Room / Rack ○ Identify and access the main network room or equipment rack at the clinic. 2. Identify Devices to be Replaced ○ Locate the Fortinet Firewall and the 4G failover device – these will be removed and replaced. 3. Locate Ubiquiti Switches ○ Find all Ubiquiti (Unifi) switches and AP onsite. ○ Note down the MAC address of each Unifi switch and AP. 4. Pre-Installation Photos ○ Take clear photos of the following before making any changes: ■ Network rack/setup ■ Fortinet Firewall ■ 4G device ■ Unifi switches with visible MAC addresses 5. Contact Us Before Proceeding ○ Please call the number provided in your job email before starting the replacement. 6. Install the Cisco Meraki Firewall ○ Replace the Fortinet with the Cisco Meraki firewall. ○ WAN/Internet port on the Meraki should be connected as follows: ■ If FTTN, connect via the existing modem. ■ For all other NBN types (e.g., FTTP, HFC), connect directly to the NBN NTD using an Ethernet cable. 7. MAC Address for IP Reservations ○ Once you provide the MAC address of the Unifi switch, we’ll configure the IP reservations remotely from our end. 8. Post-Installation Confirmation ○ Once the new setup is confirmed to be working, take clear post-installation photos of the final setup. 9. Label and Return Decommissioned Equipment ○ Label the Fortinet and any other removed devices with the clinic name. ○ Pack and ship the devices to the address provided in your job email. 10. Troubleshooting Support ● If the service doesn’t come up or there are any issues, please stay onsite and call us for troubleshooting support. We’ll assist you step by step.

Just built my pc but the motherboard dram light is on and would like someone to check it

I have something blocking my laptop fan, causing clicking noises when the fan turns on. From what I can tell one of the wires might be getting the way, or else a bit of dirt (my computer is quite dusty), so I'm looking for someone with the expertise and relevant equipment to open up my computer and clean it. Laptop is a hp inspiron purchased in 2022; can dig up specific info if needed. Thanks!

Need telephone line found and connected for internet. It is no service provider issue

No Internet coming through from the main box to the modem

I need a large-format digital printer technician to check the electrical components of my machine.

a laptop to fix my email its stopped working

We have an old Ericsson phone system 3 handsets all have stopped working

Fix IPAD button Reset IPAD

We're a field services provider for commerical ISP's, providing onsite solutions and services which include data cabling, jumpering, and IT work which includes router installation, phone installation etc. Looking for a tech in this area to take on work from us here and there, 2-4 hour jobs usually, from 1 to 5 jobs a week, depending on how busy we are in this area. Please message for more info if interested. We pay 130 + GST first hour, then 70+ GST for every hour after.

Valorant: Stuck on the loading screen I’ve reinstalled the game multiple times, but the issue persists. Every time I join a match, I get stuck on the loading screen. And also sometimes I do hear my teammates communicating, but I remain stuck and unable to play. Any help would be appreciated!

Backing up files from the HDD, installing a new SSD, reformatting the PC, and installing Windows 11 or 11 pro

We need a network technician experienced in Ubiquity / Synology NAS configuration. We have two sites connected via VPN that require two Synology NAS units to backup via a desktop app we have pre installed. We need to check they are on the same VPN then see if we can mount them to the same desktop before initialising the carbon copy cloner software to run backups daily. Network already exists and this project is close so you would not be starting from scratch. Would prefer to do in person in our office to avoid external login. Once relationship is established we can continue any support offsite remotely. Can brief up further once we find the right person.

Hi, I'm loosing connections on my home internet. I'm looking for a private techy to fix up my internet. I'm with Optus Nbn, I've spoken to Optus and NbN and the technician from NBN has come to the property and it still hasn't been fixed. They say they can't help me anymore. If anyone could fix, please message me. I'll tell you the details over the phone.

I run 3 monitors and im having issues with my monitors randomly going black. alot of the times within 5-10 minutes of starting up before i start playing a game. I need to reset the computer and it happens multiple times. I have been told its a display port issue. I have replaced all display ports and I still have this issue. I can only assume theres some setting that is on that is doing this, please i need help with this as i try to stream from Monday - Friday for a minimum of 4 hours These are my specs ASUSTeK ROG MAXIMUM Z790 HERO Intel Core i9 13900K NVIDIA GeForce RTX 4090 16gb x4 Corsair CMT32GX5M2X6200C36 Samsung SSD 870 EVO 4TB Samsung SSD 990 PRO 1TB WDC WD50NDZW-11BCSS1

I have somehow changed all the settings on my MacBook and I can’t access my emails, I’ve been locked out of my profile and a few more things.