Computers are complicated devices, so there’s quite a lot that can go wrong with them. The exact process and what you can expect from your computer repair technician will depend on your problem and the fixes they recommend. Here are some common types of computer repair services and inclusions:
General troubleshooting and supportWhen you don’t have the time, knowledge, or patience to work out what’s wrong with your device, it makes sense to hire a computer repair service near you. Computer troubleshooting and technical support are usually the first step to fixing any problems you’re having. Your technician will ask a few questions over the phone or on your task to assess the complexity of your issue. Then they’ll visit your home or office or provide virtual support to confirm the issue and recommend a suitable solution.
Upgrades and setupA large number of computer problems are caused by outdated software. When your operating system updates, sometimes it can cause compatibility issues if your other programs don’t update at the same time. Fortunately, this is often an easy fix for an experienced computer technician. They’ll run a check to make sure your software and drivers are up to date, then they’ll download and install any software, computer upgrades, or even a new Windows installation if needed. With up-to-date programs and operating systems, everything should be compatible, run smoothly, and minimise your vulnerability to security threats.
Hardware repairsEventually, most computers end up with some kind of hardware failure, whether it’s the graphics driver, a dead battery, or even just a few keys coming loose on your laptop. Arrange computer repair near you to make it easy to drop your computer in, or get a mobile repair technician to your home. A computer hardware specialist will diagnose issues like why your computer isn’t turning on, video display issues, and battery problems. They may run software tests or open up your laptop or computer case to take a look inside. They might also swap spare hardware parts with your existing parts to confirm which parts are causing your problem. Most technicians will be able to diagnose your problem within a few minutes, but it may take a few days or weeks to repair, depending on the complexity or your hardware repair, and whether or not the parts are available locally.
Antivirus and backupAs part of your repair services, your technician may set up antivirus and repair software, especially if they need to restore your files or get rid of malware on your computer. They’ll help backup computer files with cloud software like Dropbox, Google Drive, and OneDrive, or use an external hard drive. And they’ll likely run virus removal software to check for threats and protect your computer against future viruses. Be prepared to purchase extra software or hardware to sort out your antivirus protection and backups. These are important to minimise the risk of future problems and protect your important files, photos, work, and personal details.
