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What does a computer repair service include?

Computers are complicated devices, so there’s quite a lot that can go wrong with them. The exact process and what you can expect from your computer repair technician will depend on your problem and the fixes they recommend. Here are some common types of computer repair services and inclusions: 

General troubleshooting and support

When you don’t have the time, knowledge, or patience to work out what’s wrong with your device, it makes sense to hire a computer repair service near you. Computer troubleshooting and technical support are usually the first step to fixing any problems you’re having. Your technician will ask a few questions over the phone or on your task to assess the complexity of your issue. Then they’ll visit your home or office or provide virtual support to confirm the issue and recommend a suitable solution. 

Upgrades and setup

A large number of computer problems are caused by outdated software. When your operating system updates, sometimes it can cause compatibility issues if your other programs don’t update at the same time. Fortunately, this is often an easy fix for an experienced computer technician. They’ll run a check to make sure your software and drivers are up to date, then they’ll download and install any software, computer upgrades, or even a new Windows installation if needed. With up-to-date programs and operating systems, everything should be compatible, run smoothly, and minimise your vulnerability to security threats.

Hardware repairs

Eventually, most computers end up with some kind of hardware failure, whether it’s the graphics driver, a dead battery, or even just a few keys coming loose on your laptop. Arrange computer repair near you to make it easy to drop your computer in, or get a mobile repair technician to your home. A computer hardware specialist will diagnose issues like why your computer isn’t turning on, video display issues, and battery problems. They may run software tests or open up your laptop or computer case to take a look inside. They might also swap spare hardware parts with your existing parts to confirm which parts are causing your problem. Most technicians will be able to diagnose your problem within a few minutes, but it may take a few days or weeks to repair, depending on the complexity or your hardware repair, and whether or not the parts are available locally. 

Antivirus and backup

As part of your repair services, your technician may set up antivirus and repair software, especially if they need to restore your files or get rid of malware on your computer. They’ll help backup computer files with cloud software like Dropbox, Google Drive, and OneDrive, or use an external hard drive. And they’ll likely run virus removal software to check for threats and protect your computer against future viruses. Be prepared to purchase extra software or hardware to sort out your antivirus protection and backups. These are important to minimise the risk of future problems and protect your important files, photos, work, and personal details.

Recent Computer Repairs tasks in South London

Repair my hi-fi


Summerstown, Greater London

2nd Feb 2023

Hi-fi Blaupunkt , the radio needs to be repaired. Clean the whole hi-fi. - Due date: Flexible

Treadmill fix


Upper Norwood, Greater London, SE19

13th Oct 2022

The treadmill motor has burst and the incline function is not working. Brand Reebok gt30 (large version) - Due date: Flexible

Set Up Independent Wifi Network for AIRBNB


Woodcote, Greater London

24th Sep 2022

I have an outbuilding that I am going to rent on Air BnB. I need somebody to set up / configure a WiFi connection in the outbuilding. The main property has a Virgin Fibre Optic Broadband connection. There is currently a cat 6 cable running underground from the main property to the outbuilding. The connection should ideally be a separate log in to the main house Internet but if that is not possible it's OK for it to be the same. Your price can either be inclusive of materials or you give a labour only price and buy the materials needed and I'll pay you back. - Due date: Flexible

Very easy to work with

Set up TV, initially no sound, now stuck with searching for network


Penge, Greater London

7th Sep 2022

Initially no sound but the now stuck on this state - Due date: Before Thursday, 8 September 2022

Set up a wifi Epson XP-5105 printer


Risley Close, Greater London, SM4

10th Jun 2022

Have got a new printer and need to set it up to print wirelessly. have tried myself but failed. - Due date: Flexible

Highly recommeded

Fix the display on the MacBook Pro 15” - 2017


Merton, Greater London, SW19

26th Jan 2022

The display on Macbook Pro no working despite the all others wich shows like working - Due date: Flexible

My laptop needs fixing


Croydon, Greater London, CR0

2nd Nov 2021

My laptop dosn’t past the blue screen which I posted a pic of below I have been trying told it needs windows 10 installed or something I’m not sure to be honest. Would like someone to fix this today for me please

Pc built and set up


Woodside, Greater London

4th Jun 2021

I need someone to install the graphics card and re-do the wiring and set up the pc make sure it’s all running correctly