Find a professional Sonos speaker technician near you

Sonos speaker repair services include all the necessary activities to address your Sonos speaker issues and restore it to working order. This can include diagnosing the problem and doing the appropriate fixes. Your Sonos technician can disassemble the speaker to repair or replace damaged or non-working parts and get the speaker working again.  

They can also check that the Sonos speaker has its firmware and software updated. Your repairer checks that it’s properly connected to the internet and identifies key issues.  

Sonos speaker: Troubleshooting 

For your defective or non-working Sonos speaker, your hired technician begins the Sonos repair service by looking for the source of the problem. They can test for voltage issues, non-working components, software or firmware issues, frayed wires and other problems that can prevent the Sonos speaker from working properly. Once they find the cause, they can work on the appropriate fixes.  

Disassembling the Sonos speaker

To inspect the internal parts and see which ones may be damaged and need replacement, your Sonos technician can partially disassemble the speaker. With the Sonos speaker turned off and unplugged from the electrical outlet, your hired technician removes the speaker’s case, taking care not to apply too much force and damaging the speaker body or its other parts. 

Fixing or replacing parts 

Once the case is removed, and the internal workings are exposed, your technician inspects the parts for any damage. Your hired technician can check for parts that no longer work, have missing or damaged components, or are burnt and worn out. 

They can remove damaged or non-working parts like speakers, woofers, tweeters, ethernet ports or other delicate parts and replace them with new ones. Appropriate fixes can include repairing the circuit board if needed, replacing components and soldering in new ones and splicing new wires if necessary. 

Sonos speaker reassembly

After the defective or non-working parts have been replaced, your Sonos technician returns any disassembled components back to their original places. They may do a light dusting with a brush or can of compressed air before reassembly. 

Your technician puts the case or cover back on the speaker and fastens any retaining pins, screws or bolts. They can then plug and activate the speaker to test if it works. If it doesn’t operate as intended, your hired technician can repeat the process until the speaker works without issue. 

Sonos app: Checking for software updates

The Sonos speaker may not be working with Google Assistant, Amazon Alexa, or it doesn’t link to other smart speakers due to a software or firmware update. Your hired technician can check to see if this is the cause of the problem and do the necessary fixes. This can include checking and downloading the latest firmware and software updates, adjusting your router and VPN settings, and rebooting your modem or the Sonos app.