A white van parked on a street, with a person standing next to it, ready to load or unload items.
A white van parked on a street, with a person standing next to it, ready to load or unload items.

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4.5

Excellent rating - 4.5/5 (9200+ reviews)

Looking for mystery shoppers?

  • Data collection
  • Product feedback
  • Customer service feedback
  • Competitor analysis
  • … or anything else
It only takes 2 minutes. And it's free.
Up to 50% cheaper than franchise dealers
No job too big or small
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Same day or next day service at no extra cost

Best rated mystery shoppers near me

Recent Mystery Shopping reviews

Thank you so much Danielle for all of your help this morning. You were organised, on time, efficient and friendly. A big help so thank you!

Instagram & Facebook Shopping

$120

Lynn was amazing, her work was detailed and well put together

Mystery Shop for Food and Bar

$120

Was great to work with. Made changes to design correctly and quickly. Highly recommend

Photoshop or design

$15

Excellent assistance. Respectful and knowledgeable. Highly recommend.

Set up the 'Shop' on my Facebook and Instagram

$100

Great work Sam, we look forward to working with you in the future.

Mystery Shop for Food and Bar

$120

Great service and very patient! I would highly recommend.

Photoshop an image to change colour

$150

What's the average cost of a mystery shopper

$40 - $80

low

$40

median

$45

high

$80

Low, median and high bar chart distribuiton

Average reviews for Mystery Shopping Services

based on 1650 reviews

4.88

1531
61
38
14
6

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5000

Tasks successfully complete

1

Avg. quotes per task

52

 hrs

Avg. time to receive offer

Recent Mystery Shopping tasks

Make platform for display stock in shop

$800

Murarrie QLD, Australia

9th Jun 2024

Create three platforms out of particle board as pictured. Happy for you to advise on material and paint.

Retail Mystery Shop (Age 18-22 ONLY)

$30

Busselton WA, Australia

8th Jun 2024

June ONLY before the 13th I need someone between 18 and 22 years old (must be within this age bracket) to go to a certain store, purchase a product for $5, and report back on our software. You keep the product. This task is to ensure an ID and theft check is conducted. I will need to speak with you for about five minutes before starting. The price includes travel, product, and time, and we don't pay your Airtasker fee—we pay a fee, too!

Mystery shop a family entertainment venue this weekend

$70

Townsville QLD, Australia

6th Jun 2024

Hello, We are looking for a mystery shopper to assess multiple activities at a family entertainment venue in Townsville this weekend. The task can be completed during the following periods: 6-10pm on Friday 7th June OR 11am-10pm Sat 8th June OR 11am-4pm Sun 9th June. This will involve you pre-booking TWO activities for 2 people, visiting the location, ordering food (one substantial hot food item) & drinks (one cocktail & one standard drink), playing at the arcade (buying a $25 arcade card) and completing a survey. The fee includes being fully reimbursed for your activity booking (2 x adults for 2 activities $80) AND your $25 arcade card. The fee also covers food and drink purchased (min 2 x small plates, 1 x cocktail and 1 x standard drink). These costs/reimbursements are part of the total fee, however they will need to be paid for prior to and during the task. Reimbursements will vary depending on the items you order at the venue so these will be paid separately once the task is completed. Please place an offer to cover the survey fee of $70. The successful AT will be required to sign up as a Shopper with us - this is so you can access the Shopper Portal & so you can be paid your reimbursements if any are owed. Thanks, Rach

Mystery Shop- Property-Retirement Living

$130

Bonnells Bay NSW, Australia

6th Jun 2024

Hi Taskers! We are looking for someone to present as a potential buyer to a retirement village in order to gauge the customer service received. You can be of retirement age, or enquiring on another persons behalf. Simply call the village to make an appointment to view, attend the appointment, then complete a survey on the service level and follow up received. Wait up to 5 days to allow for follow up (in most instances this occurs earlier) then submit the survey and get paid. No contracts to sign or purchasing required!

Mystery Shop Pub/ Dinner and overall experience

$135

Harrington NSW, Australia

6th Jun 2024

Any evening Thursday, Friday or Saturday only We work within the hospitality industry. We are currently looking for Casual Mystery Shoppers across all demographics to join our fabulous tribe of mystery shoppers . We need you to provide feedback across the hospitality industry. This mission includes going into all aspects of a pub, which includes gaming, bar and bistro, you must be ok with doing all areas. You would need to go into the venue as a mystery patron, experiencing the customer service and quality of the venue. The Airtasker budget includes what you spend, food (x2 main meals), drink and punt if required. As a casual mystery shopper/auditor your responsibilities will be to; Shop in various venues within a specific timeframe Understand the “brief” or “requirements” of the visit Retain the information and capture any photos needed for the shop Submit your survey findings online by the deadline Mystery Shopping is casual/ Adhoc work, where you get to pick which days and times to visit the venue. We will need to speak to you via phone call prior to the visit

Shop fitter

$5,000

Blackbutt NSW, Australia

6th Jun 2024

Takeaway shop facelift, designs and drawings are available

Create Health and Safety Guidelines for Indian Restaurant

$100

Maroochydore QLD, Australia

5th Jun 2024

For a new restaurant brand : Building a Health and Safety Guidelines and Protocols with Operating Manual, Induction Program and Emergency Plan for an Indian Takeaway Restaurant in a local Shopping Centre as per the Australian standards.

Very efficient and thorough.

Mystery Shop Fitness Club

$80

Tullamarine VIC, Australia

5th Jun 2024

Female to Call + Walk In and Tour a fitness Club as a mystery shopper. Complete online reports. Skills required: Excellent communication along with good grammar. Observant & curious with a great memory for finer details.

Mystery Shop Pub/ Dinner and overall experience

$135

Dubbo NSW, Australia

3rd Jun 2024

Any evening We work within the hospitality industry. We are currently looking for Casual Mystery Shoppers across all demographics to join our fabulous tribe of mystery shoppers . We need you to provide feedback across the hospitality industry. This mission includes going into all aspects of a pub, which includes gaming, bar and bistro, you must be ok with doing all areas. You would need to go into the venue as a mystery patron, experiencing the customer service and quality of the venue. The Airtasker budget includes what you spend, food (x2 main meals), drink and punt if required. As a casual mystery shopper/auditor your responsibilities will be to; Shop in various venues within a specific timeframe Understand the “brief” or “requirements” of the visit Retain the information and capture any photos needed for the shop Submit your survey findings online by the deadline Mystery Shopping is casual/ Adhoc work, where you get to pick which days and times to visit the venue. We will need to speak to you via phone call prior to the visit

Tianna did a great job, great communication, happy to hire again.

Retail Mystery Shop (Age 18-22 ONLY)

$30

Batemans Bay NSW, Australia

3rd Jun 2024

June before the 9th I need someone between 18 and 22 years old (must be within this age bracket) to go to a certain store, purchase a product for $5, and report back on our software. You keep the product. This task is to ensure an ID and theft check is conducted. I will need to speak with you for about five minutes before starting. The price includes travel, product, and time, and we don't pay your Airtasker fee—we pay a fee, too!

Jasmine did a great job! followed instruction well, great communication and would be very happy to hire again :-)

Mystery Shopper at a Physiotherapy Clinic

$80

Marrickville NSW, Australia

30th May 2024

Would you like a free physiotherapy session? We need someone to book and attend a physiotherapy treatment session at our clinic in Marrickville. It is a quality assurance procedure so you can't have been to the clinic previously. Before and after the session, via an online form, you'll provide detailed feedback (good or bad) about the experience (while not letting the clinic know that you are a mystery shopper). This information can then be used for future improvements. Please note you must be able to pay upfront for the session (approx $110) and be reimbursed afterward. The reimbursement is separate from the Airtakser payment and is paid directly into your bank account.

Oscar did a great job and I would work with him again.

Mystery Shop - Melbourne Central

$150

Melbourne VIC, Australia

29th May 2024

✅ 🚨Please note: I was unable to list the date and time accurately on airtasker, but the mystery shop is to be performed Thursday between 12noon and 3.30pm. It must be performed during that time frame only please. This task is fun but is only suitable for someone with great attention to detail and excellent memory recall! We’ve recently simplified the report to make mystery shops a little faster so we can provide team feedback more often. Please only apply if you have the ability to commit to the project and access to a computer to fill out the report correctly. (Handwritten reports are not accepted). Description: I’m looking for a Mystery Shopper to perform a review on the service and experience they receive as a customer in a shop in Melbourne Central. The shop sells women's clothing. There will be a detailed 2 page form that requires you to fill out a few notes on the interaction and level of service. The form will be various questions about the Mystery shop and a rating system you tick off. The entire process should take approx 60 minutes or so, including the time it takes to fill out the form. Ideally not spending anymore than 30 minutes in the store to avoid taking time away from actual customers. Things to note about the task: -You will be emailed the report along with clear guidance, it’s important the guide is read in full before you enter the store so the visit is a success. -You will be required to provide a picture of yourself in the garments to verify your visit, which is also listed on the form. The time frame you outline must match the entry time recorded on the store cameras. -The report must be returned back typed and neat as it’s used for training purposes. -The report needs to be returned the same day while the visit is fresh in your mind please. If for any reason this isn’t possible, please make contact as soon as possible. -

Great Tasker. Excellent and detailed observations!

Mystery Shopper at Physiotherapy Clinics

$150

Penrith NSW, Australia

28th May 2024

Would you like 2 free physiotherapy sessions? We need someone to book and attend physiotherapy treatment sessions at two of our clinics in western Sydney. It is a quality assurance procedure so you can't have been to the clinic previously. Before and after the session, via an online form, you'll provide detailed feedback (good or bad) about the experience (while not letting the clinic know that you are a mystery shopper). This information can then be used for future improvements. Please note you must be able to pay upfront for the sessions (approx $100) and be reimbursed afterward. The reimbursement is separate from the Airtakser payment and is paid directly into your bank account after the appointment. The Airtasker fee is released on completion of the online form.

Trish was very good to work with and provided an efficient service with relevant feedback.

Flyers Delivery to Restaurants in Brisbane

$280

Brisbane QLD, Australia

27th May 2024

Hi Need someone to deliver flyers / vouchers from our warehouse to different restaurants in Brisbane. Its only 10-12 small boxes of flyers / Vouchers. Number of stops - 15 Ongoing work available.

Great Work. Will surely work again.

Mystery Shop for Float Therapy Session in Southport

$40

Southport QLD, Australia

23rd May 2024

This mystery shop will involve completing a 60-minutes Floatation therapy session, so please only apply for this shop if this is something you are interested in and comfortable with. For this you would be purchasing 1 x Floatation Therapy session for $89 (we would reimburse you the full $89) and you will be paid $30 for completing a valid mystery shopping report. You will call the centre and ask about how they clean the float tanks, book an appointment online and arrive at the centre. While at the centre, you will assess the service you receive before and after your Float therapy session, the presentation of the centre and the Floatation experience. You would then be reporting back on your experience as a first-time visitor. You will need to book 2 days in advance for a session between Monday - Friday This is a great opportunity to get a free Floatation Therapy session - and if you haven't tried it before, it's an opportunity to give it a go. If you're interested let me know and I'll send through the training materials. Due date: Before 28th of May

Harrison as fantastic to work with. Great communication, professional and punctual. I would most definitely use him again! Highly recommend!

Mystery Shop for Float Therapy Session in Keperra

$40

Keperra QLD, Australia

23rd May 2024

This mystery shop will involve completing a 60-minutes Floatation therapy session, so please only apply for this shop if this is something you are interested in and comfortable with. For this you would be purchasing 1 x Floatation Therapy session for $89 (we would reimburse you the full $89) and you will be paid $30 for completing a valid mystery shopping report. You will call the centre and ask about how they clean the float tanks, book an appointment online and arrive at the centre. While at the centre, you will assess the service you receive before and after your Float therapy session, the presentation of the centre and the Floatation experience. You would then be reporting back on your experience as a first-time visitor. You will need to book 2 days in advance for a session between Monday - Friday This is a great opportunity to get a free Floatation Therapy session - and if you haven't tried it before, it's an opportunity to give it a go. If you're interested let me know and I'll send through the training materials. Due date: Before 28th of April

Professional, punctual and well spoken! Highly recommend.

Mystery Shop a Gym in Doncaster

$60

Doncaster VIC, Australia

20th May 2024

Hello! We currently have a mystery shop opening for a gym! You don't need to have prior mystery shopping experience, all we ask is that you watch a quick training video that will walk you through what to look out for during the mystery shop. By the deadline identified in this Project Brief you will: • Complete the mystery shop in accordance with the Project Brief; and • Submit an online mystery shopping report (Project Report) including any supporting material required (receipts, photos, screen shots) as required by the Project Brief and outlined in the Training Video. PROJECT BRIEF: You will need to go to the club location between the hours of 9am - 5pm (avoiding lunch hours) Monday - Friday. You need to arrive without an appointment and let the staff know you’re interested in potentially joining and you’d like to look around the facilitates. In your mystery shopping report, you will be assessing the service that you receive over the phone, in the club and any follow-up you receive. Budget for this task is $60 inclusive or Airtasker fees. Please don't hesitate to ask any questions below, we can't name the exact location publicly but please mention whether you are a current member of any gyms in your offer so we can check for conflicts of interest. Please note all of our mystery shops involve a quick training video and knowledge check that will run you through the requirements of the task. Please note that this training is just preparation for the task and is not part of the task itself. If this task needs to be cancelled due to unforeseen circumstances (lockdown, sickness, etc.) we will not be able to release payment for just the training without the task itself being started. Training needs to be completed between 48 hours after being assigned. - Due date: Before 24th of May

Emma was a pleasure to work with. She communicated promptly and completed the task effortlessly. Highly professional, and I would hire her again without hesitation! 10/10

Mystery Shopper in Adelaide

$150

Noarlunga Centre SA, Australia

17th May 2024

Visit a furniture and bedding store to try a massage chair. You will be referred to the store by the Massage Chair company to try a specific chair before you decide if you will buy it or not. The store will be aware you are coming and have your first name, phone number and email address. After trying the chair, you will provide a brief report to me about your experience and provide feedback on if the store contacted you before or after your visit, what questions they asked you, what price they offered and anything else they said to you. You should only need about 20 minutes in the store. A more detailed brief will be provided to the person who gets this job.

I was so happy with Louanne. She did exactly what I asked for, was right on time and sent me back a very detailed and amazing report straight away. I certainly recommend Louanne.

Mystery shopper opportunity at a pilates studio Caulfield

$60

Caulfield VIC, Australia

16th May 2024

Hello! We currently have a mystery shop opportunity at a pilates studio. You don't need to have prior mystery shopping experience, all we ask is that you watch a quick training video that will walk you through what to look out for during the mystery shop. By the deadline identified in this Project Brief you will: • Complete the mystery shop in accordance with the Project Brief and • Submit an online mystery shopping report (Project Report) including any supporting material required (receipts, photos, screen shots) as required by the Project Brief and outlined in the Training Video. PROJECT BRIEF: 1. Make an online booking for a beginner package 2. Attend your first class and assess the experience. You will submit this first part of your report within 2 hours of attending your first class. 3. Wait to see if a person from the studio calls you within 5 days. Once they’ve called you or the 5 days have passed, submit the second part of your report. In your mystery shopping report, you will be assessing the service that you receive. Budget for this task is $40 inclusive or Airtasker fees + a $60 reimbursement for your package. Please don't hesitate to ask any questions below, we can't name the exact location publicly but please mention whether you are a current member of any pilates studios in your offer so we can check for conflicts of interest. Please note all of our mystery shops involve a quick training video and knowledge check that will run you through the requirements of the task. Please note that this training is just preparation for the task and is not part of the task itself. If this task needs to be cancelled due to unforeseen circumstances (lockdown, sickness, etc.) we will not be able to release payment for just the training without the task itself being started. Training needs to be completed between 48 hours after being assigned. - Due date: Before 18th of April

Leeanne is a legend! I have done numerous tasks with her, and she always pulls through no matter what. Very professional, friendly and well spoken. I will highly recommend her!

Mystery Shop for Float Therapy Session in Springwood

$40

Springwood QLD, Australia

14th May 2024

This mystery shop will involve completing a 60-minutes Floatation therapy session, so please only apply for this shop if this is something you are interested in and comfortable with. For this you would be purchasing 1 x Floatation Therapy session for $89 (we would reimburse you the full $89) and you will be paid $30 for completing a valid mystery shopping report. You will call the centre and ask about how they clean the float tanks, book an appointment online and arrive at the centre. While at the centre, you will assess the service you receive before and after your Float therapy session, the presentation of the centre and the Floatation experience. You would then be reporting back on your experience as a first-time visitor. You will need to book 2 days in advance for a session between Monday - Friday This is a great opportunity to get a free Floatation Therapy session - and if you haven't tried it before, it's an opportunity to give it a go. If you're interested let me know and I'll send through the training materials. Due date: Before 22nd of May

Lindi was incredibly professional, a breeze to collaborate with, and maintained excellent communication throughout our project. She effortlessly completed the task at hand. I wholeheartedly recommend her services!