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A white van parked on a street, with a person standing next to it, ready to load or unload items.

Find a tech support professional in East Brisbane

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4.5

Excellent rating - 4.5/5 (9200+ reviews)

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  • Business tech support
  • Network tech support
  • Hardware tech support
  • Software tech support
  • Home tech support
  • … or anything else
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What does technical support include?

Technical support services will vary widely depending on your problem and the repairs needed. Many technicians offer both home visits as well as remote assistance to help solve your technical dramas. Here are some of the most common technical support issues you might encounter:

Software setup

Software setup and updates are a fact of life for all computer users. When you call on technical support to help with your software setup, they may be able to do the process remotely via a program that allows them to access your computer, or they may visit your premises for in-person help. They will then install the programs you need (for example, Windows) and check your settings to ensure your system is suitable for the software. Your IT support specialist can also help with setting up emails, organising your computer folders, or even training you on how to use the software.

Software troubleshooting

Software not working? Call on a technician to troubleshoot the problems or show you how to operate it. Some specialist technicians can even help with complex data recovery missions, virus removal, and malware removal. When troubleshooting, as long as your computer is operating and can access the internet, most technicians can access it remotely and fix the problem as you watch. If you’re concerned about granting remote access to your system, you can specify that you need a local technician.

Internet support

When you’re having internet troubles, there might be a range of causes. Your technician can help with setting up the cables and wiring after you move house, or help troubleshoot NBN and ADSL connectivity issues. This will usually involve checking that all your cables are working and in the right place, and that you’ve got the right software installed. They can set up and test your modem connection or Bluetooth devices, and troubleshoot any connectivity issues on each device.

Network support

Whether at home or in the office, a secure network is essential for data sharing and access. But many networks need a professional to set it up. Your IT tech support will assess your networking needs, and if you don’t already have a program or system in place, they can recommend a solution that fits your needs and budget. You can enlist their help to install software and hardware to create your own Virtual Private Network (VPN) for your home or businesses. Experiencing network problems? They can troubleshoot the issues using a range of software and then take the necessary steps to get you connected again.

Hardware

Get professional help installing your new computer hardware or troubleshooting hardware problems - without needing to send off your product or spending big on repairs. Hardware could include printers, scanners, Apple products, Microsoft products, or even projectors. Your technician will first find out how you plan to use the product and suggest a setup that works best for you. Then they’ll connect the device, install the best software, and adjust the settings for you. Your IT Technician can also help repair or replace screens and perform other hardware fixes and upgrades.

Recent Technical Support tasks in East Brisbane

Internet technician to fix a restaurants internet

$100

Birkdale QLD, Australia

15th Mar 2024

Our business currently has no internet and our internet provider cannot come out to fix it

Onsite Tech Support - Email & Windows Issue

$60

Lota QLD, Australia

4th Jan 2023

Recently had to re-install windows. Can't get emails to work properly. Was previously using Outlook, but now they want me to buy Office first. I have very little use for Office. Tried using Windows Mail but can't get it to work properly and it is apparently not supported any more. I need a good email programme installed and emails set up - Due date: Needs to be done on Tuesday, 3 January 2023

PC technical support

$150

Redland Bay QLD, Australia

25th Oct 2021

My sons PC suddenly does not recognise Ethernet port and have not been able to resolve this ourselves.

I need ADSL technician

$55

Wakerley QLD 4154, Australia

30th Jun 2020

I am in need for a telephone point in a home office