We're passionate about connecting people ready to work with people who need work done. As Airtasker continues to grow it's important that the community follows guidelines that reflect our values and standards of behaviour. We work hard to enforce these guidelines so that we can maintain our authenticity and transparency, so that everyone has an enjoyable experience.
Airtasker is here to help facilitate a reliable, safe and successful environment and is here to help resolve issues should they arise. In return, we ask for your cooperation and timely response to the Airtasker team. If you suspect a member has violated any Community Guidelines, please report it to Airtasker ASAP. Use the Report as Inappropriate feature located within the task or comments section, or go to Contact Us.
This document will continue to change as we grow and continue to think about what's best for the Airtasker community.
When your offer is accepted, you must be the person who completes the task. Asking someone else to complete it on your behalf is subcontracting, and not supported on the Airtasker platform.
Why? If the individual/s you asked to help with the task don't have an Airtasker account, Airtasker Insurance will not apply.
To maintain the integrity and authenticity of Airtasker, our members can only share private contact information once an offer is accepted via private messages.
To protect your safety and security, private contact details or 3rd party links are not allowed to be shared in any public areas of the site including any comments and attachments. This includes business websites, Facebook, LinkedIn, Twitter, personal emails, phone numbers, addresses or personal websites.
Community is at the heart of what we do at Airtasker. Courtesy, mutual respect and seeing things from another person's perspective is essential. At Airtasker, we do not tolerate the following negative behaviours, any of which will result in your content being removed and/or your account being suspended:
At Airtasker, we're committed to bringing communities together however this requires your support and cooperation. We do not support the following activities within our Airtasker community, as it jeopardises the creation of a fair, transparent and trustworthy environment, which we highly value.
To ensure a safe and rewarding environment for all members of the Airtasker community, it's important to understand how pricing and payments work.
5.1 Offer prices
5.2 Airtasker Pay
5.3 Accurate banking details
We know you're eager to set up an account and get started on Airtasker, but we need you to make sure you qualify for the below:
6.1 18 years or older
6.2 Legal working rights
Now that you understand a little more about Airtasker, we have some important information regarding accounts.
7.1 No account transfers
7.2 No duplicate accounts