We're passionate about connecting people ready to work with people who need work done. As Airtasker continues to grow it's important that the community follows guidelines that reflect our values and standards of behaviour. We work hard to enforce these guidelines so that we can maintain our authenticity and transparency, so that everyone has an enjoyable experience.
Airtasker is here to help facilitate a reliable, safe and successful environment and is here to help resolve issues should they arise. In return, we ask for your cooperation and timely response to the Airtasker team. If you suspect a member has violated any Community Guidelines, please report it to Airtasker ASAP. Use the Report as Inappropriate feature located within the task or comments section, or go to Contact Us.
This document will continue to change as we grow and continue to think about what's best for the Airtasker community.
To maintain the integrity and authenticity of Airtasker, our members can only share private contact information once an offer is accepted via private messages.
To protect your safety and security, private contact details or 3rd party links are not allowed to be shared in any public areas of the site including any comments and attachments. This includes business websites, Facebook, LinkedIn, Twitter, personal emails, phone numbers, addresses or personal websites.
Community is at the heart of what we do at Airtasker. Courtesy, mutual respect and seeing things from another person's perspective is essential. At Airtasker, we do not tolerate the following negative behaviours, any of which will result in your content being removed and/or your account being suspended:
At Airtasker, we're committed to bringing communities together however this requires your support and cooperation. We do not support the following activities within our Airtasker community, as it jeopardises the creation of a fair, transparent and trustworthy environment, which we highly value.
To ensure a safe and rewarding environment for all members of the Airtasker community, it's important to understand how pricing and payments work.
4.1 Offer prices
4.2 Airtasker Pay
4.3 Accurate banking details
When your offer is accepted, you remain accountable for the provision and outcome of the task. For tasks completed in-person, you must attend to check that the task requirements are met even if you requested other Taskers to assist with the task. Other Taskers involved in the task must have an Airtasker account. If a third party who is not a Tasker with an Airtasker account helps with your task, the third party is not covered by the insurance that may be applicable to Taskers on Airtasker.
We know you're eager to set up an account and get started on Airtasker, but we need you to make sure you qualify for the below:
6.1 18 years or older
6.2 Legal working rights
Now that you understand a little more about Airtasker, we have some important information regarding accounts.
7.1 No account transfers
7.2 No duplicate accounts
Airtasker is committed to building a community platform that is a positive and safe environment for all. This commitment is grounded in the principles of transparency and respect. To help foster trust in the community, Airtasker members are required to have a profile photo and name that accurately identifies them.
Fake/ miscellaneous photos & names are not permitted on the Airtasker platform. Members that do not have an accurate profile photo or name that meets Airtasker standards will be asked to change their details.
Airtasker profile standards
8.2 Profile photo