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A white van parked on a street, with a person standing next to it, ready to load or unload items.

Find a professional data recovery technician in Newcastle

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Excellent rating - 4.5/5 (9200+ reviews)

Need a hard drive data recovery service?

  • External hard drive data recovery
  • Phone data recovery
  • Hard drive data recovery
  • Flash drive data recovery
  • Data backup and recovery
  • … or anything else
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What does a file recovery service include?

DIY-ing your data recovery is risky. Accidental overwrites, formatting and further damage to the device makes data recovery especially difficult. (And possibly more expensive.) The first step: get your device in the hands of an IT expert. Here are some of the devices and common problems your data recovery expert can help with:

Hard disk drives (HDD)

Hard drives are prone to physical damage and system errors. Whether it’s an external hard drive or the one inside your computer, the internal moving parts mean over time they wear out and degrade in performance. Hearing clicking or whirring noises? There could be physical damage, so your data recovery expert will use a precision screwdriver to repair the motor and hard drive heads. Seeing error messages or experiencing power problems? A system fault or virus may need fixing. Your techie might first try installing recovery software onto your computer. Or they could remove the actual hard drive from the case or computer and use a SAS/SATA to USB adapter to access and recover your files that way.

USB memory sticks

When your flash drive stops working or isn’t recognised by your computer (even when you’ve given it a wiggle) the problem could be faulty connectors, a bad computer USB port or something more serious like a virus. To recover your files, your data recovery technician will first test the memory stick by plugging it into a different computer or USB port. If this doesn’t work, they may use small screwdrivers and pliers to straighten out the connectors. If the damage isn’t physical, checks are made to identify a reason for corruption. This often involves recovery software, which can also help with deleted file recovery if anything has gone walkabout.

Solid-state drives (SSD)

SSD file recovery isn’t easy, because it relies on electrical components to save and retrieve data. When these go bad, it’s very difficult to recover files. But not impossible. Your data recovery expert will ensure a technology called TRIM isn’t enabled. To do this, they will use special recovery software and commands for SSD devices. If they can’t recover your files this way, your drive is sent to a forensic data recovery lab for further investigation, restoration, and data extraction. Be aware, though - this can be expensive.

Phone and smart devices

Need to retrieve messages, photos, numbers, and videos from your phone’s internal memory? Depending on the type of damage your phone has suffered, it may be salvageable. If your phone still switches on, your IT expert will first try downloading specific apps for data recovery. If this isn’t an option, they’ll plug your phone or device into a computer via USB for further debugging and file extraction.    

Recent Data Recovery tasks in Newcastle

Data recovery, 2017 Mac Air, won't charge, bring to U in Newcastle.


Newcastle NSW, Australia

30th May 2022

My 2017 MacBook Air (Model…A1466) won't charge/start-up (battery probably stuffed)…some files on the laptop weren't backed up…I need a data recovery service to put those files on a storage device…preferably today Monday 30 May…happy to deliver/pick-up the laptop anywhere in Newcastle…Cheers…Craig - Due date: Before Tuesday, 31 May 2022

Data recovery from USB drive. USB drive does not read


Warners Bay NSW, Australia

8th Nov 2021

USB drive does not read. Need data recovered asap - Due date: Needs to be done on Tuesday, 9th Nov 2021

Data recovery service


Caves Beach NSW, Australia

30th Jul 2021

I have a WD Elements removable drive that the computer doesn't recognise anymore. It stopped working while I was at lunch so I believe that a workmate deleted all the data from the drive including system files but I am not 100% sure. I can drop off the drive to your business.

I need data recovery services


Cardiff NSW, Australia

26th Feb 2021

Recover data from laptop hard drive with damages heads.

I need data recovery services


New Lambton NSW 2305, Australia

28th Jan 2021

My mums iPhone SE, she was having battery problems and decided to get her “ friend that knows what their doing “ to replace it well he didn’t know what he was doing and completely stuffed it, now it was no battery and a flex cable from the lcd is ripped. She’s got a new phone now but just wants the photos and videos, and if possible the messages to recovered.

Data Recovery from External Hard Drive


Charlestown NSW, Australia

15th Dec 2020

I have a WD Elements 1TB hard drive. The hard drive occasionally works, however, for the most part it doesn't show up in my disk utility or finder. It has always been used with a macbook. The light still comes on and it makes a humming sound (the same sound it made when working correctly). I was able to get some files off it today but am not having a lot of luck. Looking to have all files recovered off it and transferred onto a new external hard drive.

I need data recovery services services


Newcastle NSW, Australia

12th Apr 2020

1tb external hard drive file system corrupted and changed to RAW. Disk health appears to be ok. Manage to get full access to drive using Testdisk. Beyond this my skills at are limited.