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You can typically earn between $60 to $200 per job, depending on the task. For example, simple tasks like connecting a printer or reinstalling Windows often go for around $75–$100, while more complex work like diagnosing network issues or setting up business systems can pay $150–$300. We’ve even seen tasks like “tune up an office printer and set it to scan to MacBook” priced at $200. If you have specialist skills—like data recovery or advanced networking—you can definitely charge more.

Customers are often happy to pay more for urgent fixes, on-site help, or tasks that involve multiple devices. You’ll get higher offers if the task involves phrases like “3-storey house Wi-Fi setup,” “home office configuration,” or “network camera support”. Pricing also depends on your tools (like having spare parts, adapters, or modems) and how confident you are troubleshooting different systems—PC, Mac, routers, phones, etc.

Demand stays fairly steady all year, with small spikes in Jan–Feb (post-holiday tech upgrades) and mid-year tax season (when people fix up their home offices). Around June and December, you might notice more jobs like “reset Wi-Fi,” “help with NBN modem,” or “fix printer before EOFY.” So there are definitely good opportunities throughout the year.

Yes, many customers post jobs in the evenings or weekends, especially if they need help at home. We see requests like “just moved in, need Wi-Fi working ASAP” or “can’t print from phone, need help before Monday”. Offering flexible hours—including after-hours or same-day service—can help you stand out.

Being confident with home networks, mobile devices, and printer setup is a great start. Customers often use phrases like “just moved in,” “need setup done properly,” or “nothing’s connecting.” You don’t need to be a certified tech, but having tools like extra ethernet cables, USB sticks, and familiarity with platforms like Windows, MacOS, and iOS really helps.

They’re usually looking for someone calm, patient, and clear—especially if they’re not tech-savvy. You'll often hear: “I’m not good with tech,” “it worked before but now it doesn’t,” or “I just need it working again.” They appreciate when you explain things in simple terms, test everything before you leave, and leave them feeling confident.

You can easily upsell by bundling services like printer setup + email configuration or Wi-Fi extension + device connection. For example, a customer might ask for “help setting up my modem,” and you could offer to also connect their TV, phones, or smart home gear. Instead of a $75 job, that can become a $150–$200+ task with minimal extra time.