Discreet shopper evaluating products in a grocery store with a smartphone, highlighting reliable mystery shopper services near you.
Discreet shopper evaluating products in a grocery store with a smartphone, highlighting reliable mystery shopper services near you.

Find a professional mystery shopper in NSW

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4.2

Great rating - 4.2/5 (11114+ reviews)

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  • Data collection
  • Product feedback
  • Customer service feedback
  • Competitor analysis
  • … or anything else
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Best rated mystery shoppers near me

Recent Mystery Shopping reviews in NSW

Nour completed this task efficiently and communicated well during the process.

Mystery shopper

$90

Thank for your help for this project. Ash is an easy to deal and good commucation.

Shop front design

$1,000

Rebecca did a great job! Followed instructions very well, great communication and prompt. Happy to hire Rebecca again anytime.

Mystery Shop Pub/ Dinner and overall experience

$115

Michael gave very detailed and thorough feedback.

Mystery Shopper at a Physiotherapy Clinic

$80

Great communication and very reliable, thanks Dylan

Retail Mystery Shop

$30

Excellent communication and eye for detail and the task was done on time and as briefed. Thank you!

Mystery Shopping

$45

What's the average cost of a mystery shopper in NSW

$40 - $80

low

$40

median

$53

high

$80

Low, median and high bar chart distribuiton

Average reviews for Mystery Shopping Services in NSW

based on 701 reviews

4.9

658
24
13
4
2

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1,180+

Tasks successfully completed

1

Average amount of offers per task

2

 hrs

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Statistics from the most recent tasks on Airtasker over the last 4 years.

Recent Mystery Shopping tasks in NSW

Retail Mystery Shop (Age 18-23 ONLY)

$40

Merimbula NSW, Australia

12th Feb 2026

Merimbula, NSW February task, any day between today and the 17th, anytime between 10 am and 6 pm (10-5 on Sat or Sunday) 5-minute task! I need someone between 18 and 23 years old (within this age bracket) to visit a specific store, purchase a $5 product, and report back to our software. The report consists of only one yes-no question. You keep the product. This task ensures that an ID is verified correctly when a product is purchased. I will need to speak with you for approximately five minutes before we begin. - Ongoing work for the right person. I will need your email address to set up the task and phone number for a super quick call about it. The price includes travel, product, and time, and we don't cover your Airtasker fee—we have to pay one too!

Mystery Shop gym in Lake Haven & Share Your Views

$80

Lake Haven NSW, Australia

12th Feb 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Tweed Heads South | Mystery Shop - Assistive Equipment Check

$80

Tweed Heads South NSW, Australia

10th Feb 2026

🚨 Last few spots available 🚨 We’re looking for Taskers to complete a mystery shopping visit at medical equipment / assistive technology stores. This task includes in-store photos and a brief staff interaction. No purchase required. 📍 LOCATION -Medical equipment stores (store details provided after assignment) 🧾 WHAT YOU'LL DO Part 1: Store Photos Take wide-angle photos of: - Store entrance - Inside areas - Customer service area - Assistive technology product displays Part 2: Staff Interaction - Act as a genuine customer - Follow the mission scenario - Pay attention to staff responses and answer the questions later 🛠️ IMPORTANT INFORMATION -This task requires using a free mobile tool provided after assignment to guide and submit your mission answers. -The tool is simple to use and will ensure the mission is completed correctly. -All communication and payment will remain strictly via Airtasker. ✅ To Successfully Complete the Mission -Check in at the location during trading hours -Familiarize yourself with the mission brief -Complete all required photos and questions consistently 💰 PAYMENT Payment is per completed mission and will be made through Airtasker only once submission is 'Completed Successfully.' ✅ Who This Task Is For - Detail-oriented Taskers - Comfortable speaking briefly with store staff - Able to take clear, well-framed photos in a retail environment Apply now if you’re comfortable with in-store visits and mystery shopping ♿📸

Courtney did a fantastic job. She's reliable and communicated really well all along the project. I highly recommend her and look forward to working with her again in the future.

Wagga Wagga | Mystery Shop - Assistive Equipment Check

$80

Wagga Wagga NSW, Australia

10th Feb 2026

🚨 Last few spots available 🚨 We’re looking for Taskers to complete a mystery shopping visit at medical equipment / assistive technology stores. This task includes in-store photos and a brief staff interaction. No purchase required. 📍 LOCATION -Medical equipment stores (store details provided after assignment) 🧾 WHAT YOU'LL DO Part 1: Store Photos Take wide-angle photos of: - Store entrance - Inside areas - Customer service area - Assistive technology product displays Part 2: Staff Interaction - Act as a genuine customer - Follow the mission scenario - Pay attention to staff responses and answer the questions later 🛠️ IMPORTANT INFORMATION -This task requires using a free mobile tool provided after assignment to guide and submit your mission answers. -The tool is simple to use and will ensure the mission is completed correctly. -All communication and payment will remain strictly via Airtasker. ✅ To Successfully Complete the Mission -Check in at the location during trading hours -Familiarize yourself with the mission brief -Complete all required photos and questions consistently 💰 PAYMENT Payment is per completed mission and will be made through Airtasker only once submission is 'Completed Successfully.' ✅ Who This Task Is For - Detail-oriented Taskers - Comfortable speaking briefly with store staff - Able to take clear, well-framed photos in a retail environment Apply now if you’re comfortable with in-store visits and mystery shopping ♿📸

Mystery Shop a Gym in Huskisson and Share Your Views

$70

Vincentia NSW 2540, Australia

9th Feb 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Book and appointment and visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Auburn | Shopper Experience Survey - Freedom

$45

Auburn NSW, Australia

9th Feb 2026

We’re looking for reliable Taskers to complete an undercover mystery shopping mission in a retail store. 🎯 MISSION OBJECTIVE You’ll visit a Freedom store and act as if you are interested in purchasing a sofa. During the visit, you will: Speak with a staff member about sofa options Observe how they greet you and understand your needs Pay attention to how sofa options are presented Note whether personalized recommendations are offered (e.g. floorplans or pricing books) Take note if warranty or finance options are mentioned Write down the staff member’s responses (on paper or in your phone notes) Pay close attention to what the staff tells you, as you’ll need to answer follow-up questions. 📷 PHOTOS REQUIRED - Wide-angle photo of the store front (must use the app camera) - Photo of the recommended sofa (front-on) - Photo of floor plan close-ups (if shown) - Photo of your notes from the staff interaction ⚠️ Pay attention to what the staff tells you, as you’ll need to answer a few follow-up questions. 🛠️ IMPORTANT INFORMATION -This task requires using a free mobile tool provided after assignment to guide and submit your mission answers. -The tool is simple to use and will ensure the mission is completed correctly. -All communication and payment will remain strictly via Airtasker. ✅ To Successfully Complete the Mission -Check in at the location during trading hours -Familiarize yourself with the mission script (provided after assignment) -Complete all required photos and questions consistently 💰 PAYMENT Payment is per completed mission and will be made through Airtasker only once submission is 'Completed Successfully.'

Mystery Shop a Gym in Sutherland and Share Your Views

$60

Sutherland NSW, Australia

9th Feb 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Mystery Shop - Fitness Club

$70

Cessnock NSW, Australia

8th Feb 2026

Walk into Fitness Club - Mystery Shop the sales process and customer experience. Complete on line report. Time involved approx 20 mins for the tour of the Club plus approx 30 mins to complete on-line report. Great observation skills, good memory, attention to detail along with good spelling & grammar required.

Manage social media for a small shop

$100

Blue Mountains NSW, Australia

7th Feb 2026

I need social media assistance for a friends vintage style shop in blue mountains. Local person preferred. Need to post 2/3 times a week with appropriate, attractive content ….would be good if you had previous retail experience and understood this marketplace. Would like to meet in person in first instance please. Price negotiable/ needs to be ongoing and results driven

Mystery Shop a Gym in Green Hills and Share Your Views

$60

Mid-Western Regional NSW, Australia

6th Feb 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Retail Mystery Shop (Age 18-23 ONLY)

$30

Moonee Beach NSW, Australia

5th Feb 2026

Moonee Beach, NSW February task, any day between today and the 15th, anytime between 10 am and 6 pm (10-5 on Sat or Sunday) 5-minute task! I need someone between 18 and 23 years old (within this age bracket) to visit a specific store, purchase a $5 product, and report back to our software. The report consists of only one yes-no question. You keep the product. This task ensures that an ID is verified correctly when a product is purchased. I will need to speak with you for approximately five minutes before we begin. - Ongoing work for the right person. I will need your email address to set up the task and phone number for a super quick call about it. The price includes travel, product, and time, and we don't cover your Airtasker fee—we have to pay one too!

Ellen did a great job! very reliable and great communication, happy to hire again.

Mystery Shop Pub/ Dinner and overall experience

$135

Harrington NSW, Australia

2nd Feb 2026

Harrington, NSW, Any Lunch or Dinner any day before Sunday 8th We work within the hospitality industry. We are seeking casual mystery shoppers from all demographics to join our vibrant community. We need your feedback across the hospitality industry. This mission involves exploring all aspects of a pub, including gaming, bar, and bistro. You must be okay with doing all areas. We will need your email address to set up the task and phone number to talk to you. You would need to enter the venue as a mystery patron and experience its customer service and quality. Take a friend to share the food. The Airtasker budget includes your spending, food (two main meals), a drink, punt ($20) and report writing. As a casual mystery shopper/auditor, your responsibilities will be to; Shop in various venues within a specific timeframe Understand the “brief” or “requirements” of the visit Retain the information and capture any photos needed for the shop Submit your survey findings online by the deadline Mystery Shopping is casual/ Adhoc work, where you pick which days and times to visit the venue. We will need to speak with you by phone before your visit. You must be able to read, write, and speak English, as the report is in English, and we will need to communicate with you. Must have excellent written English and high standards of grammar. We have a lot of work each month, so there is also an option for some ongoing work for the right person. Payment is made as soon as the report is read and approved (24 hours at most)

Luke did a great job, very reliable and great communication, happy to hire again .

Mystery shop Childcare centre

$85

Katoomba NSW, Australia

9th Jan 2026

Katoomba, NSW Start the online enquiry on today after a phone call to run you through the main points. Please only accept this task if you are reliable, ready to communicate today and have read the task in full, as it is a web enquiry, phone call, site visit and a follow-up phone call You must feel comfortable talking about a 2-5-year-old child that you may or may not have. Must be confident in asking about childcare. You will need to provide them with your actual phone number and email address for a follow-up call. This task requires a Web enquiry to book a visit to the centre. You will visit the centre on the booking date and be on time. You will conduct a tour and listen to the information offered. You will ask a couple of questions to show your interest. After the visit, you will wait for 2 days for a follow-up call, at that time, you can say that you have changed your mind. You will fill in a report online on our software, answering questions about the phone call, the visit, and the follow-up phone call. The price is firm and generous for the time it will take. Airtask also charges us a fee.

Robert had great communication, very reliable and did a great job, happy to hire again!

Retail Mystery Shop

$30

Nambucca Heads NSW, Australia

7th Jan 2026

Nambucca heads, NSW, anytime it's open January job, between the 7th and the 11th, anytime the store is open. I need someone to visit a specific store, make an enquiry, purchase a $5 product, and report back on our software. The person must have good reading and writing skills as the report is in English. You keep the product. I will need to speak with you on the phone for approximately five minutes before we begin. The price includes travel, product, report, and time, and we don't pay your Airtasker fee—we also have to pay an additional AirTasker fee to AirTask.

Erin was super reliable and did a great job!

Mystery Shop - Sydney QVB

$150

Sydney, New South Wales

18th Dec 2025

🚨 Between 2pm and 5pm only. This task is only suitable for someone with great attention to detail and excellent memory recall! Please only apply if you have the ability to commit to the project and access to a computer to fill out the report correctly. (Handwritten reports are not accepted). Description: I’m looking for a Mystery Shopper to perform a review on the service and experience they receive as a customer in a store that sells women's clothing. This requires you to fill out a few notes on the interaction and level of service. The form will be various questions about the Mystery shop and a rating system you tick off. The entire process should take approx 60 minutes or so, including the time it takes to fill out the form. Ideally not spending anymore than 20-30minutes in the store to avoid taking time away from actual customers. Things to note about the task: -You will be emailed the report along with clear guidance, it’s important that the guide is read in full before you enter the store, so the visit is a success. -You will be required to provide a picture of yourself in the garments to verify your visit, which is also listed on the form. The time frame you outline must match the entry time recorded on the store cameras. -The report must be returned back typed and neat as it’s used for training purposes. -The report needs to be returned the same day while the visit is fresh in your mind, please. If, for any reason this isn’t possible, please make contact as soon as possible.

Suparna was a pleasure to communicate with. The task was completed on time and to a high standard. Thank you!!

Male Mystery Shopper required to try on a suit $80

$100

North Albury NSW 2640, Australia

1st Dec 2025

Male Mystery Shopper to try on a suit and fill out a scorecard on how the consultant performed in closing the sale. $80

Helped me with. Mystery Shopping job. Understood the brief and executed it in a timely manner. Will use again.

Mystery Shop Pub and overall experience

$90

Oak Flats NSW 2529, Australia

9th Oct 2025

Oak Flats, Shellharbour, NSW, Thurs, Friday or Sat only, 5-8 pm We work within the hospitality industry. We are seeking casual mystery shoppers across all demographics to join our vibrant community of mystery shoppers. We need your feedback across the hospitality industry. This mission involves exploring all aspects of a pub, including gaming and the bar. You must be okay with doing all areas and making a relevant purchase. You would need to enter the venue as a mystery patron and experience its customer service and quality. The Airtasker budget includes your spending, a brown drink, and a punt $30 As a casual mystery shopper/auditor, your responsibilities will be to; Shop in various venues within a specific timeframe Understand the “brief” or “requirements” of the visit Retain the information and capture any photos needed for the shop Submit your survey findings online by the deadline Mystery Shopping is casual/ Adhoc work, where you pick which days and times to visit the venue. - however this particular one is set days or times. We will need to speak with you by phone before your visit. You must be able to read, write, and speak English, as the report is in English, and we will need to communicate with you. Must have excellent written English and high standards of grammar.

Phillip had excellent communication, very reliable and did a great job! Happy to hire again soon!

Leaflet drop – local cafés, bars, and shops (Sydney)

$200

Sydney, New South Wales

6th Oct 2025

You’ll be visiting local cafés, bars, shops, and attractions near our partner hotels to leave flyers promoting a local tourism campaign. What you’ll do: - Visit venues in your allocated area - Hand a flyer to staff Requirements: - Comfortable walking between local businesses - Reliable and detail-oriented - Friendly when speaking with staff

Amazing work, passionate and really driven to get results!

Mystery Shop: kiosk enquiry 🎫

$60

Dubbo NSW, Australia

16th Sep 2025

Mystery Shop available! Needs to be done anytime between 9am-4.30pm. Would suit someone who is already going to the designated shopping centre - Dubbo Square. Basic enquiry needed with a sales kiosk and simple survey to fill in online. No sign ups or join ups - no outlay!

Great job, thank you

Set up existing Google template e-commerce site plus Insta shop

$123

Bondi Beach, New South Wales, Australia

18th Aug 2025

Wordpress website, e commerce, small range currently staring with 20 jewellery items growing to 50-100 max Clean simple look, I have already purchased Bluehost package; e-commerce images getting finalized soon; I have an idea of the website structure. Also require assistance with setting up logo files, I have purchased a font but need logo set up. The logo is just two words in this font.

Patient and offered advice where needed. Thanks