Find a professional receptionist in Outer East Melbourne

Hiring a front desk receptionist will help you provide better customer service. Having a dedicated person to assist clients when they call or visit your location will lessen your stress because you know they are taken care of. Receptionists or front desk executives also work on schedules and company documentation. They can also ask for feedback before a guest leaves to help you assess your products or services. Here are some businesses that will benefit a lot from working with a Tasker for receptionist services:

Hotels and restaurants

The demeanour of a front-of-house receptionist sets the tone of a guest’s experience when visiting a hotel or a restaurant. The right person can lighten the mood, handle waiting times efficiently, and make guests feel welcome. Aside from having a warm smile ready at all times, Taskers can answer phones and manage your table seating or room assignment. Some Taskers can lend a helping hand and charge hourly if you only need another receptionist during peak hours. This is much more convenient than hiring additional full-time staff.

Accounting firms and law offices

If your business provides services for other companies or individuals, calls are a regular part of an office day. It may not be an efficient way to spend your staff’s time to have them answer calls while they’re in the middle of their tasks. Having an office receptionist can help keep your team focused while ensuring that phone lines are attended to. No matter how big or small your office is, a Tasker taking care of this aspect of the business can increase productivity and client satisfaction at the same time. It’s a win-win!

Healthcare facilities

While doctors are trained to deal with patients well, administrative tasks are better off being done by a Tasker whose sole focus is this. This applies to clinics, hospitals, dental offices, rehabilitation facilities, and dermatology centres. This way, physicians can attend to patients better. An administrative receptionist’s duties can include managing medical records, organising appointments, handling payments, and assisting patients when they need basic health information.

Online businesses

The concept of hiring a virtual receptionist is now becoming more popular. After all, your company website or eCommerce platform can be the digital counterpart of your shopfront. Clients would check on your online presence first before visiting your physical location. It only makes sense to have a tech-savvy assistant address any concerns raised through social media, chat, or email. This person can work on order fulfilment, community management, and social engagement for startups and a team once operations start expanding.