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Recent Internet Help tasks in Marrickville

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TPG MDF Jumpering Internet -

Marrickville NSW 2204, Australia
7 Jul 2017
$40

Telsra guy came here this morning and setup the connection up to the building connection point. Now, they say I need to find a LICENSED TECHNICIAN to connect MDS MDF's location. TPG wants more $60 for that, but I already paid $99 for setup(nothing), and refuse to pay even more. I work 6 minutes away, so can be there in that time. The email from TPG: "Dear Teresa Guerreiro, We recently advised you that TPG has completed the installation of your ADSL2+ with Home Phone bundle service. However, we’ve detected that additional cabling work is required at your premises to make the service work in your unit. What does this mean? We’ve tested that your service is installed and working at the telephone switchboard of your building (called the Main Distribution Frame or “MDF”) which is TPG’s network boundary point where we’re responsible for your service. The cabling work required is called “jumpering” and uses existing cabling to connect your service from the MDF to the telephone socket in your unit, so you can use the service. The possibility of additional cabling work was explained during your sign-up. For more information, please visit https://www.tpg.com.au/support/faqs.php#3.6. You may choose one of these two options: Have TPG arrange a qualified technician to do the cabling work for you for a cost of $59.99, charged to your TPG account. Hire your own licensed technician to do the cabling (ask them to connect MDF details VX 1 to your unit) To request for option 1 or if you have any questions, please reply to this email."

Thank you for your patience :) You were very helpful. Damien is very professional.
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Fix our wifi booster/Internet issues

Marrickville, New South Wales, Australia
23 Jul 2016
$50

Our home wifi signal won't reach our bedroom. We have a booster which was working but now it connects to the main wifi and just blocks it. We need a home Internet connection expert to help us resolve this issue.

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Sort out our internet/ sonos setup

Marrickville, New South Wales, Australia
9 Aug 2016
$40

our internet (slow and drops out), range extender, sonos, smart plug (wemo which we've never gotten going) combo works(ish) most of the time but poorly. we reckon we've done a poor job of setting it up. looking for someone to come and check it out, work out where we've messed it up and fix it.

Nice guy, thorough and great problem solving skills
avatar-url

TPG MDF Jumpering Internet -

Marrickville NSW 2204, Australia
7 Jul 2017
$40

Telsra guy came here this morning and setup the connection up to the building connection point. Now, they say I need to find a LICENSED TECHNICIAN to connect MDS MDF's location. TPG wants more $60 for that, but I already paid $99 for setup(nothing), and refuse to pay even more. I work 6 minutes away, so can be there in that time. The email from TPG: "Dear Teresa Guerreiro, We recently advised you that TPG has completed the installation of your ADSL2+ with Home Phone bundle service. However, we’ve detected that additional cabling work is required at your premises to make the service work in your unit. What does this mean? We’ve tested that your service is installed and working at the telephone switchboard of your building (called the Main Distribution Frame or “MDF”) which is TPG’s network boundary point where we’re responsible for your service. The cabling work required is called “jumpering” and uses existing cabling to connect your service from the MDF to the telephone socket in your unit, so you can use the service. The possibility of additional cabling work was explained during your sign-up. For more information, please visit https://www.tpg.com.au/support/faqs.php#3.6. You may choose one of these two options: Have TPG arrange a qualified technician to do the cabling work for you for a cost of $59.99, charged to your TPG account. Hire your own licensed technician to do the cabling (ask them to connect MDF details VX 1 to your unit) To request for option 1 or if you have any questions, please reply to this email."

Thank you for your patience :) You were very helpful. Damien is very professional.
avatar-url

Sort out our internet/ sonos setup

Marrickville, New South Wales, Australia
9 Aug 2016
$40

our internet (slow and drops out), range extender, sonos, smart plug (wemo which we've never gotten going) combo works(ish) most of the time but poorly. we reckon we've done a poor job of setting it up. looking for someone to come and check it out, work out where we've messed it up and fix it.

Nice guy, thorough and great problem solving skills
avatar-url

Fix our wifi booster/Internet issues

Marrickville, New South Wales, Australia
23 Jul 2016
$50

Our home wifi signal won't reach our bedroom. We have a booster which was working but now it connects to the main wifi and just blocks it. We need a home Internet connection expert to help us resolve this issue.

How much does Internet Help cost?

The average cost of Internet Help is between:$52 - $57on Airtasker

Low

52

Average

55

High

57

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