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A white van parked on a street, with a person standing next to it, ready to load or unload items.

Find a professional data recovery technician in Perth

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Need a hard drive data recovery service?

  • External hard drive data recovery
  • Phone data recovery
  • Hard drive data recovery
  • Flash drive data recovery
  • Data backup and recovery
  • … or anything else
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What does a file recovery service include?

DIY-ing your data recovery is risky. Accidental overwrites, formatting and further damage to the device makes data recovery especially difficult. (And possibly more expensive.) The first step: get your device in the hands of an IT expert. Here are some of the devices and common problems your data recovery expert can help with:

Hard disk drives (HDD)

Hard drives are prone to physical damage and system errors. Whether it’s an external hard drive or the one inside your computer, the internal moving parts mean over time they wear out and degrade in performance. Hearing clicking or whirring noises? There could be physical damage, so your data recovery expert will use a precision screwdriver to repair the motor and hard drive heads. Seeing error messages or experiencing power problems? A system fault or virus may need fixing. Your techie might first try installing recovery software onto your computer. Or they could remove the actual hard drive from the case or computer and use a SAS/SATA to USB adapter to access and recover your files that way.

USB memory sticks

When your flash drive stops working or isn’t recognised by your computer (even when you’ve given it a wiggle) the problem could be faulty connectors, a bad computer USB port or something more serious like a virus. To recover your files, your data recovery technician will first test the memory stick by plugging it into a different computer or USB port. If this doesn’t work, they may use small screwdrivers and pliers to straighten out the connectors. If the damage isn’t physical, checks are made to identify a reason for corruption. This often involves recovery software, which can also help with deleted file recovery if anything has gone walkabout.

Solid-state drives (SSD)

SSD file recovery isn’t easy, because it relies on electrical components to save and retrieve data. When these go bad, it’s very difficult to recover files. But not impossible. Your data recovery expert will ensure a technology called TRIM isn’t enabled. To do this, they will use special recovery software and commands for SSD devices. If they can’t recover your files this way, your drive is sent to a forensic data recovery lab for further investigation, restoration, and data extraction. Be aware, though - this can be expensive.

Phone and smart devices

Need to retrieve messages, photos, numbers, and videos from your phone’s internal memory? Depending on the type of damage your phone has suffered, it may be salvageable. If your phone still switches on, your IT expert will first try downloading specific apps for data recovery. If this isn’t an option, they’ll plug your phone or device into a computer via USB for further debugging and file extraction.    

Recent Data Recovery tasks in Perth

Data Recovery - Hard drive is embedded in the motherboard on chip


Kings Park WA, Australia

4th Jul 2023

My Toshiba Laptop (X30-D, Serial Number - 2J094769H, P/N - PT274A 09D032) has stopped working. The power light comes on but the computer does not boot up and the screen is black. The laptop does not have a hard drive, the data is stored on a memory chip embedded in the motherboard. I need the files recovered to transfer onto a new computer - Due date: Before Tuesday, 11 July 2023

Gaston's service was fantastic! Will definitely use him again with any computer issues. Thank you

External hard drive data recovery


Mount Hawthorn WA 6016, Australia

8th Apr 2023

External hard drive when connected to laptop blinks but does not read. No external damage or drop it just stopped opening. - Due date: Before Tuesday, 11 April 2023

Data recovery from laptop


Mosman Park WA, Australia

21st Jul 2022

My 2018 Lenova laptop won’t turn on. My hard drive is not damaged. I need the data transferred to an acer laptop. I will bring the laptops to you - Due date: Needs to be done on Thursday, July 21, 2022

Data recovery external hard drive


Claremont WA, Australia

15th Jul 2022

Wd passport external hard drive clicking and not recognized by windows explorer - Due date: Flexible

Data recovery from Macbook Air 13". The hard drive is not damaged


Jolimont WA 6014, Australia

22nd Jun 2022

I need all the data from my MacBook Air hard drive recovered and transferred to an external hard drive. The laptop does not turn on. 2017 MACBOOK Air 13-INCH - Due date: Needs to be done on Wednesday, 22 June 2022

Data recovery from hard drive


Nedlands WA 6009, Australia

25th Apr 2022

My disc has stopped working and I need the data from the hard drive put onto a different HD. The disc still spins but doesn’t show up in my computer drives for me to access the data.

External HDD’s Data Recovery


Cottesloe WA, Australia

17th Mar 2021

I have 2 hard drives from pc tower (which I think are partitioned Wrong and moved from Mac to windows. and a couple of portable hard drives and possibly some thumb drives . The only data I want are photos and videos. My daughters 21 is in April and I’m desperate to recover the photos. Thanks Update: I actually have 2 hard drives, 2 portable hard drives and a couple of thumb drives. If there is someone that could organise the photos i”d be greatful. I know the dates are all out but hopefully you can roughly figure it out with daughters age. Just an update - I’m hoping for someone to go through and delete possible hundred of duplicates- unfortunately we just kept backing to everywhere.

I need data recovery services


Perth WA, Australia

16th Dec 2020

500gb hhd hard drive recovery.

Data recovery from external drive


Nedlands WA 6009, Australia

9th Dec 2020

I need to recover data from my maxtor external drive.

I need data recovery services


Mosman Park WA, Australia

20th Jul 2020

computer stopped detecting the hard disk. I was running a simulation on it.

I need data recovery services services


Perth WA, Australia

12th Apr 2020

I had some photos transferred from my camera onto my laptop that i can't find and i am worried they were moved to the trash can and then deleted. I need to recover these images or find where they may have gone. happy to arrange for this job to be done online if possible due to COVID19.

I need data recovery services services


Perth WA, Australia

29th Dec 2019

My Lacie Rugged 2TB hard drive is making a beeping sound and won't connect