Discreet shopper evaluating products in a grocery store with a smartphone, highlighting reliable mystery shopper services near you.
Discreet shopper evaluating products in a grocery store with a smartphone, highlighting reliable mystery shopper services near you.

Find a professional mystery shopper in VIC

Fill in a short form and get free quotes for local mystery shoppers in VIC

4.2

Great rating - 4.2/5 (11114+ reviews)

Looking for mystery shoppers?

  • Data collection
  • Product feedback
  • Customer service feedback
  • Competitor analysis
  • … or anything else
It only takes 2 minutes. And it's free.
Up to 50% cheaper than franchise dealers
No job too big or small
Free insurance coverage
Secure cashless payments
Same day or next day service at no extra cost

Best rated mystery shoppers near me

Recent Mystery Shopping reviews in VIC

Very helpful and listen to all my needs and brought my vision to life

Design aesthetically pleasing for fried chicken shop front window

$50

Thank you so much for completing the mystery shop for us, your report was absolutely fantastic, on time and just as we'd asked for. Thanks again!

Mystery Shop a Gym in Craigieburn

$60

Great report provided for our client with clear, detailed feedback as requested. Reliable, professional tasker with great communication throughout. Highly recommended! Thanks again Daniel!

Mystery Shop - Gym enquiry 🏋️‍♀️

$40

Thanks Michael, much appreciated

Retail Mystery Shop 1 store

$30

Was great to work with. Made changes to design correctly and quickly. Highly recommend

Photoshop or design

$15

Alana is excellent with her communication and eye for detail. She completed her task on time and as briefed. Highly recommend her.

Mystery Shopping

$90

What's the average cost of a mystery shopper in VIC

$40 - $99

low

$40

median

$60

high

$99

Low, median and high bar chart distribuiton

Average reviews for Mystery Shopping Services in VIC

based on 368 reviews

4.92

349
11
6
0
2

What is Airtasker?

Post your task

Post your task

Tell us what you need, it's FREE to post.

Review offers

Review offers

Get offers from trusted Taskers and view profiles.

Get it done

Get it done

Choose the right person for your task and get it done.

Now Available
  • Get it done now. Pay later.
  • Repay in 4 fortnightly instalments
  • No interest
  • Available on payments up to $1,500

711+

Tasks successfully completed

1

Average amount of offers per task

2

 hrs

Average time to receive offers

Statistics from the most recent tasks on Airtasker over the last 4 years.

Recent Mystery Shopping tasks in VIC

Essendon | Shopper Experience Survey - Freedom

$60

Essendon VIC, Australia

30th Jan 2026

We’re looking for reliable Taskers to complete an undercover mystery shopping mission in a retail store. 🎯 MISSION OBJECTIVE You’ll visit a Freedom store and act as if you are interested in purchasing a sofa. During the visit, you will: Speak with a staff member about sofa options Observe how they greet you and understand your needs Pay attention to how sofa options are presented Note whether personalized recommendations are offered (e.g. floorplans or pricing books) Take note if warranty or finance options are mentioned Write down the staff member’s responses (on paper or in your phone notes) Pay close attention to what the staff tells you, as you’ll need to answer follow-up questions. 📷 PHOTOS REQUIRED - Wide-angle photo of the store front (must use the app camera) - Photo of the recommended sofa (front-on) - Photo of floor plan close-ups (if shown) - Photo of your notes from the staff interaction ⚠️ Pay attention to what the staff tells you, as you’ll need to answer a few follow-up questions. 🛠️ IMPORTANT INFORMATION -This task requires using a free mobile tool provided after assignment to guide and submit your mission answers. -The tool is simple to use and will ensure the mission is completed correctly. -All communication and payment will remain strictly via Airtasker. ✅ To Successfully Complete the Mission -Check in at the location during trading hours -Familiarize yourself with the mission script (provided after assignment) -Complete all required photos and questions consistently 💰 PAYMENT Payment is per completed mission and will be made through Airtasker only once submission is 'Completed Successfully.'

Moorabbin | Shopper Experience Survey - Freedom

$60

Moorabbin VIC, Australia

30th Jan 2026

We’re looking for reliable Taskers to complete an undercover mystery shopping mission in a retail store. 🎯 MISSION OBJECTIVE You’ll visit a Freedom store and act as if you are interested in purchasing a sofa. During the visit, you will: Speak with a staff member about sofa options Observe how they greet you and understand your needs Pay attention to how sofa options are presented Note whether personalized recommendations are offered (e.g. floorplans or pricing books) Take note if warranty or finance options are mentioned Write down the staff member’s responses (on paper or in your phone notes) Pay close attention to what the staff tells you, as you’ll need to answer follow-up questions. 📷 PHOTOS REQUIRED - Wide-angle photo of the store front (must use the app camera) - Photo of the recommended sofa (front-on) - Photo of floor plan close-ups (if shown) - Photo of your notes from the staff interaction ⚠️ Pay attention to what the staff tells you, as you’ll need to answer a few follow-up questions. 🛠️ IMPORTANT INFORMATION -This task requires using a free mobile tool provided after assignment to guide and submit your mission answers. -The tool is simple to use and will ensure the mission is completed correctly. -All communication and payment will remain strictly via Airtasker. ✅ To Successfully Complete the Mission -Check in at the location during trading hours -Familiarize yourself with the mission script (provided after assignment) -Complete all required photos and questions consistently 💰 PAYMENT Payment is per completed mission and will be made through Airtasker only once submission is 'Completed Successfully.'

Sarah did a fantastic job. She's reliable and communicated really well all along the project. I highly recommend her and look forward to working with her again in the future.

Geelong | Shopper Experience Survey - Freedom

$60

Corio VIC, Australia

30th Jan 2026

We’re looking for reliable Taskers to complete an undercover mystery shopping mission in a retail store. 🎯 MISSION OBJECTIVE You’ll visit a Freedom store and act as if you are interested in purchasing a sofa. During the visit, you will: Speak with a staff member about sofa options Observe how they greet you and understand your needs Pay attention to how sofa options are presented Note whether personalized recommendations are offered (e.g. floorplans or pricing books) Take note if warranty or finance options are mentioned Write down the staff member’s responses (on paper or in your phone notes) Pay close attention to what the staff tells you, as you’ll need to answer follow-up questions. 📷 PHOTOS REQUIRED - Wide-angle photo of the store front (must use the app camera) - Photo of the recommended sofa (front-on) - Photo of floor plan close-ups (if shown) - Photo of your notes from the staff interaction ⚠️ Pay attention to what the staff tells you, as you’ll need to answer a few follow-up questions. 🛠️ IMPORTANT INFORMATION -This task requires using a free mobile tool provided after assignment to guide and submit your mission answers. -The tool is simple to use and will ensure the mission is completed correctly. -All communication and payment will remain strictly via Airtasker. ✅ To Successfully Complete the Mission -Check in at the location during trading hours -Familiarize yourself with the mission script (provided after assignment) -Complete all required photos and questions consistently 💰 PAYMENT Payment is per completed mission and will be made through Airtasker only once submission is 'Completed Successfully.'

Mystery Shop: Visit a Gym in Springvale and Share Your Feedback!

$80

Springvale VIC, Australia

29th Jan 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Mystery Shop: Visit a Gym in Mildura and Share Your Feedback!

$60

Mildura VIC, Australia

29th Jan 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Mystery Shop: Visit a Gym in Numurkah and Share Your Feedback!

$60

Numurkah VIC, Australia

29th Jan 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Mystery Shop: Visit a Gym in Traralgon and Share Your Feedback!

$60

Traralgon VIC, Australia

28th Jan 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Mystery Shop: Visit a Gym in Benalla and Share Your Feedback!

$60

Benalla VIC, Australia

28th Jan 2026

Hello! We have an opportunity for you to visit a gym and provide feedback on your experience. No prior experience is necessary; we only ask that you watch a brief training video to understand what to observe during your visit. By the deadline outlined in the Project Brief, you will: Visit the gym and follow the instructions provided. Submit an online report including any necessary materials (receipts, photos, screenshots) as specified in the training video. Project brief Visit the gym between 9am - 5pm, Monday - Thursday (avoid lunch hours). Arrive without an appointment and express interest in joining to take a tour of the facilities. If you have any questions, feel free to ask. We cannot publicly disclose the exact location, but please mention if you are currently a member of any gyms so we can avoid conflicts of interest. Please note that the training video and knowledge check are preparation for this task. The training will not take more than 15 minutes to complete. If the task is canceled for any reason, payment cannot be made for just the training. PLEASE NOTE: Once you are assigned to the task, you will receive a welcome message containing the training video and knowledge check. ( This takes 15 min to complete) Upon completion, you will need to email the community team to confirm that you have finished the training. They will provide you with a confirmation email and report link for your mystery shop. From that point onward, all correspondence regarding the organization of your mystery shop will be handled by the designated team. However, any questions, queries, or extension requests should continue to be directed to the community team. Training must be completed within 24 hours of assignment. If there is no correspondence within 24 hours, you will be removed from the task. This opportunity is only for serious applicants. Looking forward to working with you!

Shop interior Design and fit out

$300

Melbourne VIC, Australia

26th Jan 2026

Hello, I am a small business owner and I am getting a shop in South Melbourne Market in April to establish a shop presence. I have been displaying there for the past 2 years as a pop up and now going permanent. My product is handcrafted Indian textiles. Accessories, Clothing and Homewares. You can check out bombayartisans on Insta. Requirements & Details: - The shop is about 33sqm. Double Frontage - It has some existing fit out which can be used or not. - I need to have a very contemporary but Indian craft inspired look and feel. At the same it can be quite modern with the fit out. - My products are quite vibrant and colourful so the background doesn't need to be extremely bright but impactful and fit for purpose. For e.g. Adult Pyjamas and Clothing come in many different prints and sizes and styles so the display and storage needs to be ideal for staff to retrieve but also customers to browse - I have attached some photos of inspiration and some current shop photos (it currently has an Australian beachwear brand in there) - Please share your portfolio with your offer - I need help with the design layout, fit out material, space planning, wall colours, furniture and lighting. I am also considering wallpapers and mural - I have a tradie who can do all the fit outs but you can bring your own if at a good cost

Retail Mystery Shop (Age 18-23 ONLY)

$40

Lakes Entrance VIC 3909, Australia

25th Jan 2026

Lakes Entrance, VIC January task, any day between today and the 22th, anytime between 10 am and 6 pm (10-5 on Sat or Sunday) 5-minute task! I need someone between 18 and 23 years old (within this age bracket) to visit a specific store, purchase a $5 product, and report back to our software. The report consists of only one yes-no question. You keep the product. This task ensures that an ID is verified correctly when a product is purchased. I will need to speak with you for approximately five minutes before we begin. - Ongoing work for the right person. I will need your email address to set up the task and phone number for a super quick call about it. The price includes travel, product, and time, and we don't cover your Airtasker fee—we have to pay one too!

Jocie was great to work with, reliable and great communication.

High End Retail Store - Mystery Shop

$100

Melbourne CBD VIC 3000, Australia

18th Jan 2026

Melbourne CBD - Collins St Monday to Friday only, must make the phone call booking today to visit this week before Friday We are looking for a mystery shopper to visit one of our high-end stores. The visit takes around 30 minutes, and the report takes around 10 minutes. You need to visit the store and enquire about their products. Located in Melbourne CBD You will need to be observant, remember what is said and who you spoke to, and include this information in the report. The report is written in English, and you must have excellent grammar skills. We will need your email address to set up the task and phone number to run through it quickly. We will need to speak with you on the phone for approximately 10 minutes to review the main points. The fee covers time, parking, travel, and air task fees; we also have to pay a fee to air task.

Carlie was super reliable, did a great job and had great communication. thanks!

Retail Mystery Shop

$30

Paynesville VIC, Australia

1st Jan 2026

Paynesville, VIC, anytime it's open January job, between the 3rd and the 7th, anytime the store is open. I need someone to visit a specific store, make an enquiry, purchase a $5 product, and report back on our software. The person must have good reading and writing skills as the report is in English. You keep the product. I will need to speak with you on the phone for approximately five minutes before we begin. The price includes travel, product, report, and time, and we don't pay your Airtasker fee—we also have to pay an additional AirTasker fee to AirTask.

Scout had excellent communication and was very reliable, happy to hire again.

Displaying 100 A3 posters + 250 flyers in the city centre shop fronts

$250

Narre Warren VIC, Australia

11th Dec 2025

I need 100 A3 posters and 250 flyers distributed in the city centre. This type of advertising is not about handing out material, but about displaying it by asking local businesses if they can display the poster and flyers in their shop windows. This is to advertise our Cirque Nouvelle show appearing at the local entertainment theatre in January. I am looking for someone with experience in distributing marketing materials. I will need photographic evidence of the material being displayed.

Paige is very easy to work with and punctual! This is my second time using her services!

Draftsperson needed – shopfront signage drawings

$150

Carnegie VIC, Australia

26th Nov 2025

Looking for a draftsperson/designer to help with drawings for a shopfront signage project. Note, the signs are ALREADY INSTALLED, we just need to have clear floorplan and measurements that show their positions to provide to our landlord for their records. I need: • A simple floor plan showing where the signs go • Front elevation drawings showing all visible signs, with sizes, heights, projection and how they’re fixed Must be clear, professional drawings. Timeline: Within the next 2 weeks Budget: Open to reasonable pricing

Mehek was amazing, super thorough, easy to communicate with and very patient with my needs as well. Super appreciate her time and expertise. Thanks Mehek.

Mystery Shop Pub/ Dinner and overall experience

$155

Wodonga VIC 3690, Australia

29th Oct 2025

Huon Hill, Wodonga, NSW, Wed, Thurs, Friday or Sat only, dinner 6-8pm We work within the hospitality industry. We are looking for Casual Mystery Shoppers across all demographics to join our fabulous tribe of mystery shoppers. We need you to provide feedback across the hospitality industry. This mission involves exploring all aspects of a pub, including gaming, bar, and bistro. You must be okay with doing all areas. You would need to enter the venue as a mystery patron and experience its customer service and quality. The Airtasker budget includes your spending, food (x2 main meals), $25 fancy drink, and a punt if required. As a casual mystery shopper/auditor, your responsibilities will be to; Shop in various venues within a specific timeframe Understand the “brief” or “requirements” of the visit Retain the information and capture any photos needed for the shop Submit your survey findings online by the deadline Mystery Shopping is casual/ Adhoc work, where you pick which days and times to visit the venue. We will need to speak to you via phone before the visit. You must be able to read, write, and speak English as the report is in English, and we will need to speak to you. Must have excellent written English and high standards of grammar. Payment will be made as soon as the report has been checked over and approved (24 hours)

Sophie did a fantastic job, great communication and very reliable. Happy to hire again.

Mystery Shop

$200

Wantirna VIC 3152, Australia

22nd Oct 2025

Hello, my company has our product in a store near here and need someone to help us check how it is merchandised. We need you to walk into the store, find the product, purchase it (we will pay for the pruchase of cousre) and then report back about the product placment and your experience. If there are no signs on the door about photography, we would like photos taken, otherwise write a short affidavit about your findings.

Easy to work with and smart. Amanda understood the brief well and got the job done with minimal fuss. Highly Recommended. Thank you Amanda :D

Mystery Diner – Restaurant Evaluation

$60

Thomastown VIC 3074, Australia

21st Oct 2025

We’re looking for someone to dine in at a restaurant and provide a genuine review of the overall experience. What you’ll do: Visit the restaurant and order Dine-In food. Evaluate the full dining experience: Food: taste, freshness, and presentation Service: staff friendliness, speed, attentiveness Ambience: cleanliness, comfort, atmosphere Overall experience Requirements: Take clear photos of the food ordered and at least one selfie at the restaurant. Provide a copy of the receipt as proof of dine-in. Ordering requirements: (Only have to visit once. You can go anytime) If Breakfast (6:00 AM – 11:00 AM): Must order at least 1 main breakfast item. If Lunch or Dinner (12:00 PM – 10:00 PM): Must order at least 1 starter and 1 main dish. Deliverables: Written review (food, service, ambience, overall experience). Photos of food & selfie. Receipt copy.

Finished the task precisely as I requested. Very happy with the outcome. Task completed exactly as asked. I'm pleased with the result.

Mystery shopper- browse store

$80

Werribee VIC, Australia

12th Oct 2025

Store browse. Shoppers are to assume the role of a male shopper browsing for a suit for a Business Suit. Please make note of all questions before your visit. Fill in a brief scorecard on the consultants performance. $80 per store.

Managed to get the job done prior to cut off date. Well executed and lots of details in the scorecard. Will definitely be using this airtasker again.

Poster distribution in local shops and cafes

$80

Altona Meadows, Victoria

22nd Sep 2025

I’m producing a show in the Melbourne Fringe festival and I’m a bit time poor right now. So I need someone to help distribute my posters and flyers among local shops and cafes in specific suburbs. You’ll almost definitely need a car for this job. The flyers will be picked up in Altona Meadows. The distribution suburbs will be Williamstown, Newport, Yarraville. Possibility of more suburbs too.

Thanks again, good job 👍

Shop sign removed asap

$200

Windsor VIC, Australia

3rd Aug 2025

I have a sign shop logo that needs removal and also inside the shop there’s a led neon sign that needs removed asap. Pretty simple jobs.

Efficient and on the spot!