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What do IT support services include?

IT support services include all the tasks necessary to set up, monitor, and maintain your computer network. This service can involve installing new hardware or software, setting up your cybersecurity system, and fixing any IT-related issues as they arise. Here are the different IT support services you can book on Airtasker. 

Setting up your IT infrastructure

Your IT support specialist can help you set up the network for your server and workstations. If you have yet to purchase a server and workstations, some IT support technicians can help you choose and procure the right equipment for your IT infrastructure. Do keep in mind that this task may cost extra. 

If you already have the necessary hardware, your Tasker can connect each workstation to your server, set up the LAN, your Wi-Fi connections, and network. As for the software, the specialist can install your chosen Operating System. 

Since you’re establishing your IT infrastructure, you can find someone to create your company website as well. You can even hire more IT-specialized staff for your business.

Setting up and maintaining your cybersecurity

To protect your business from external threats, a Tasker can set up your company firewall and install antivirus software in all your workstations. If you have yet to buy antivirus software or subscribe to a cybersecurity service, some Taskers can help you choose and purchase the right cybersecurity tools for your business needs. Should you want to add specific security features to your company firewall, your Tasker can implement them for you. These features can include restricting or limiting access to social media sites during office hours.  

Setting up your communications

Your Tasker can install the necessary hardware and software for your communications like your company Wi-Fi router, VOIP, intranet, company email accounts, instant messaging, and productivity software like Slack or similar apps. The IT specialist can install all your desired internal and external communications apps on each workstation then test their features to ensure they work as intended. 

Troubleshooting and fixing IT issues

IT support services can also include troubleshooting any IT-related issue your system may experience or develop. Your IT support Tasker can perform the necessary fixes, whether you're dealing with external cybersecurity threats, issues due to hardware wear and tear, outdated software, data loss, or other related problems.

System maintenance

IT support Taskers can do regular maintenance and system checks on your office network. They can use network monitoring tools to check for data breach attempts and update your cybersecurity software and firewall settings to prevent such attacks. What's more, your IT support expert can check for any worn-out hardware that needs replacing. 

As part of industry best practices, your Tasker can recommend a regular or semi-regular maintenance schedule for software and hardware. This process is necessary to back up important data, protect against ever-evolving cybersecurity threats, and ensure your network operates at optimized speeds. 

Recent IT Support tasks in Perth

IT Support

$100

Perth WA, Australia

13th Nov 2020

Hi We are looking for an experienced IT Support Technician to go on-site to client premises and support network. Kind and Courteous You will need to be able to follow instructions Be flexible White label our business Possible repeat business is successful

IT Support to setup WD 'MyCloud' cloud storage

$150

West Leederville WA 6007, Australia

13th Oct 2020

Looking for someone tech-savvy to setup a cloud storage system for my home office using WD's 'MyCloud Personal Cloud Storage" (devices to be connected: MS Surface-Pro laptop, Apple Mac laptop, HP Desktop, iPhones). Needs to be someone who is already familiar with and experienced in use of WD MyCloud and setup procedures. Job entails: > Connect WD MyCloud to my existing router and pair computers and mobile devices; > Set automatic backups for WD MyCloud for my computers; > Give me a lesson (in person) to teach me how to make best use of WD MyCloud, ie: backup and upload files, access files (from anywhere), fast file transfers, transfer between Dropbox and other cloud accounts.

Thanks Martin for your prompt, efficient, reliable (and knowledgeable) service in establishing a proper backup system for my home office.

Configure Router / IT Support

$110

Western Australia, Australia

19th Mar 2020

Hi We are looking for an experienced IT Support Technician to go on-site to client premises and connect devices to the network. Kind and Courteous You will need to be able to follow instructions Be flexible White label our business Possible repeat business is successful