Here are our terms and conditions ("Terms"), contact us here if you have any other questions. Thanks for connecting.
Airtasker Pty Ltd ACN 149 850 457 ("Airtasker", "we" or "us") operates an online platform ("Airtasker Services") allowing users ("User" or "You") to connect and perform business and personal services and outsource tasks and buy and sell goods through Airtasker's platform including through our website at https://www.airtasker.com/, the Airtasker iPhone application or Airtasker Android application or any other platform we may introduce in the future ("Airtasker Platform").
Use of the Airtasker Platform or use of the Airtasker Services confirms that You agree to be bound by this Agreement.
1.1 Airtasker provides a platform for connecting people who have tasks that need doing, or who need to buy a particular item ("Job Posters") with those willing to do the job or provide the item ("Airtasker Workers").
1.2 A reference to User in this agreement includes Job Posters, Airtasker Workers and any other person that visits or views the Airtasker Platform.
1.3 A User creates an account with Airtasker when s/he validly completes a registration form on the Airtasker Platform.
1.4 Airtasker provides the platform only. Apart from enabling a Job Poster to find an Airtasker Worker to provide a particular service or supply a particular good, Airtasker accepts no liability for any aspect of the Job Poster and Airtasker Worker interaction, including but not limited to the description of goods and services offered, the performance of services and the delivery of goods. Airtasker has no obligation to any User to assist or involve itself in any way in any dispute between a Job Poster and an Airtasker Worker.
1.5 All information related to services to be performed or goods to be provided is supplied by Airtasker Users. Unless expressly stated to the contrary, Airtasker does not have any ability or responsibility to review, approve or verify any User provided information prior to publication on the Airtasker Platform.
1.6 You expressly agree that Airtasker has no responsibility and makes no warranty as to the truth or accuracy of any aspect of any information provided by Users (including all Airtasker Workers and Job Posters), including, but not limited to, the ability of Airtasker Workers to perform tasks or supply items, or the honesty or accuracy of any information provided by Job Posters or the Job Posters' ability to pay for the services or goods requested.
2.1 The Airtasker Service will be reviewed and updated from time to time. In addition to the points set out below, certain portion(s) of the Airtasker Service may be separately described on the Airtasker Platform.
2.2 A Job Poster with a requirement for a service to be provided or a good to be acquired (1) creates an account with Airtasker and (2) posts an accurate and complete description of the good to be acquired or service to be provided (including, but not limited to, the payment offered to the Airtasker Worker) ("Posted Task"). Posted Tasks are subject to further terms set out for Posting Tasks and Making Offers below.
2.3 An Airtasker Worker with an ability to perform services and/or to provide the goods (1) creates an account with Airtasker and (2) reviews Posted Tasks uploaded by Job Posters.
2.4 If an Airtasker Worker desires to provide services or sell goods to a Job Poster, the Airtasker Worker must make an offer in response to the Posted Task ("Offer"). By making an Offer the Airtasker Worker confirms that s/he is legally entitled to and capable of supplying the goods or services described in the Posted Task. Offers are subject to further terms set out for Posting Tasks and Making Offers below.
2.5 If a Job Poster in any way updates a Posted Task after it has been published on the Airtasker Platform and before an offer has been accepted, then Airtasker may, at its discretion, cancel all Offers for that Posted Task that were made prior to the update and recommence the offer process.
2.6 If the Job Poster agrees to an Airtasker Worker's offer, the Job Poster will accept that Airtasker Worker's Offer by using the functionality on the Airtasker Platform and paying the agreed price into the payment facility escrow account accessible via the Airtasker Platform ("Escrow Account").
2.7 The Airtasker Worker and Job Poster use a public question and answer feature on the Airtasker Platform to communicate directly about posted requests for services or goods. Once a Job Poster has accepted an offer from an Airtasker Worker, the Job Poster and the Airtasker Worker can communicate privately using an Airtasker private messaging service. Each time an Airtasker User receives a message from the Airtasker messaging service, a notification may be sent to the User via their currently active communication channel.
2.8 Once a Job Poster has accepted an offer from an Airtasker Worker and paid the agreed price into the Escrow Account then the Job Poster and the Airtasker Worker will be deemed to have entered into a separate contract under which the Job Poster agrees to purchase, and the Buyer agrees to provide the Job Poster with the services or goods ("Task Contract").
2.9 The terms of the Task Contract incorporate the terms of this Agreement (to the extent they apply to the Job Poster and the Airtasker Worker) and any additional terms and conditions agreed between the Job Poster and the Airtasker Worker, including the description and price of the services or goods to be provided. You agree not to enter into any contractual provisions in a Task Contract that conflict with this Agreement. The terms of this Agreement incorporated into a Task Contract take priority over any other terms agreed between a Job Poster and an Airtasker Worker in the Task Contract to the extent of any inconsistency.
2.10 The Airtasker Worker must provide the services or goods to the Job Poster in accordance with the Task Contract, unless the services, goods or transaction is prohibited by law, by this Agreement, an agreement between the User and a Third Party Provider or by any of our Policies.
2.11 Once an Airtasker Worker has provided the goods or services requested by a Job Poster in accordance with the Task Contract, the Airtasker Worker must provide notice that the task is complete by using the Airtasker Platform functionality. It will be material breach of this Agreement and the Task Contract if an Airtasker Worker provides notice that a task is complete for a particular Posted Task without having provided the relevant goods or services. If s/he is supplying goods, an Airtasker Worker must not provide notice that a task is complete until the goods have actually been delivered to the address specified by the Job Poster.
2.12 Once an Airtasker Worker has provided the relevant goods or services in accordance with the Task Contract and has provided notice that the task is complete relating to a particular Posted Task, the Job Poster must release the agreed price for the goods or services supplied to the Airtasker Worker by using the Airtasker Platform functionality. It will be material breach of this Agreement and the Task Contract if, after an Airtasker Worker has provide the relevant goods or services in accordance with the Task Contract and provided notice that a task is complete for a particular Posted Task, the Job Poster fails to release the agreed price.
2.13 Once the Job Poster has released the payment, the fee will be paid from the Escrow Account to the Airtasker Worker after the deduction of the relevant fees set out in the Service Fee Schedule and describe in Fees below ("Service Fees").
2.14 Once a transaction is concluded, both the Airtasker Worker and Job Poster are strongly encouraged to complete an Airtasker service review using any feedback features on the Airtasker Platform. Airtasker will, from time to time, contact You to remind You to complete an Airtasker service review.
2.15 The Airtasker Platform may from time to time include location/ map-based functionality. The Airtasker Platform may display the location of Job Posters and Airtasker Workers to persons browsing the Airtasker Platform. Each Job Poster will be asked to provide the street and suburb where the task is to be performed or the goods are to be delivered. A Job Poster should never disclose personal details such as Job Poster's full name, street number, phone number or email address in a Posted Task or in any other public communication on the Airtasker Platform.
2.16 Airtasker may from time to time include on the Airtasker Platform a "Hire Me" feature which enables Airtasker Users who are browsing other User profiles to post a request for goods and services based on the skills, reputation or other profile attributes of a particular User. When this occurs, the Airtasker User who the Job Poster would like to make an Offer will be automatically notified (i) of the new Posted Task, and (ii) that the Job Poster would like him/ her to make an Offer to supply the goods or services. However, that User will not have any further special rights and will need to follow the normal offer process to become the Airtasker Worker for the Posted Task.
2.17 From time to time, Airtasker may enter into agreements with business partners ("Business Partners") to enable Business Partners to acquire aspects or functions of the Airtasker Platform, and may seek to engage Airtasker Workers in the provision of goods or services which the Business Partner will on sell to other parties (such as its customers). For the purposes of these Terms, when a Business Partner is engaged in this way, the Business Partner will be a Job Poster and the task will be a Posted Task for the purposes of these Terms. Airtasker Workers who agree to perform Posted Tasks for Business Partners acknowledge and agree that Airtasker and the Business Partner may on sell the goods or services supplied to third parties for an increased fee.
2.18 Business Partners may require Airtasker Workers engaged as contemplated in clause 2.17 to be approved or hold particular qualifications and Airtasker may be asked by Business Partners to locate potentially suitably qualified Airtasker Workers. Airtasker makes no warranty that it will promote any or all suitably qualified Airtasker Workers to Business Partners.
2.19 Before a Business Partner enters into a contract with an Airtasker Worker, it may be require the Airtasker Worker to enter into additional terms for the engagement ("Business Partner Contract") before the Airtasker Worker can undertake any work introduced by a Business Partner.
2.20 Where an Airtasker Worker accepts a Posted Task with a Business Partner:
3.1 Where a Job Poster pays an agreed price for goods or services into the Escrow Account in respect of a Posted Task ("Task Payment") that Task Payment will be used to pay the Airtasker Worker and Airtasker in accordance with this Agreement. If that payment cannot be made for any reason the Task Payment moneys will be handled in accordance with this clause 3.
3.2 If the Job Poster and the Airtasker Worker mutually agree to cancel the Task Contract or if, following reasonable attempts by a Job Poster to contact an Airtasker Worker to perform the Task Contract, Airtasker is satisfied that the Task Payment should be refunded and there is no dispute between the Job Poster and the Airtasker Worker, then Airtasker will refund the Task Payment back into the Job Poster's nominated account.
3.3 If, for any reason, the Task Payment cannot be transferred or otherwise made to the Airtasker Worker or the Job Poster (as the case may be) or no claim is otherwise made for a Task Payment, the Task Payment will remain in the Escrow Account until paid or otherwise for up to three months from the date the Job Poster initially paid the Task Payment into the Escrow Account.
3.4 Following the 3 months referred to in clause 3.3 and provided there is still no dispute in respect of the Task Payment the Task Payment will be automatically converted into Airtasker credit and credited to the relevant Job Poster or Airtasker Worker ("Holder"). The credit will be to the account of the Job Poster except where the Airtasker Worker has claimed the Task Contract has been completed but for whatever reason the Task Payment was not able to be transferred.
3.5 Credit on an Airtasker gift card or any other form of Airtasker card, coupon, voucher or code (in physical or virtual form) containing credit, or a discount, for use on the Airtasker Platform ("Stored Value Card"), whether purchased or issued by Airtasker free of charge, is also a form of Airtasker credit that can be held by a holder (also a "Holder"). Stored Value Cards cannot be replaced, exchanged or reloaded and may only be used in the purchase of tasks via the Airtasker Platform in accordance with this Agreement. Stored Value Cards:
3.6 The Holder is solely responsible for the security of any Stored Value Card. Airtasker will have no liability for any loss or damage to the Stored Value Card and does not have any obligation to replace a Stored Value Card.
3.7 Airtasker will not accept, and may refuse or cancel, any Stored Value Cards, which it determines in its sole discretion, have been used in breach of this Agreement or have been forged, tampered with, or are otherwise fraudulent and Airtasker reserves the right to refer any suspected fraudulent activity to relevant law enforcement authorities. In particular, Stored Value Cards, such as promotional coupons, vouchers or codes distributed or circulated without our approval, for example on an Internet message board or on a "bargains" website, are not valid for use and may be refused or cancelled.
4.1 Airtasker may use a related entity or a third party service provider to provide payment services acting as a payment facilitator and escrow agent on behalf of the Job Poster and Airtasker Worker ("Escrow Provider").
5.1 Airtasker may from time to time include on the Airtasker Platform promotions for and links to services offered by third parties ("Third Party Services"). These Third Party Services are not provided by Airtasker.
5.2 Third Party Services are offered to You pursuant to terms and conditions offered by the third party. Third Party Services may be promoted on the Airtasker Platform as a convenience to our Users who may find the Third Party Services of interest or of use.
5.3 If You engage with any Third Party Service provider your agreement will be directly between You and that Third Party Service provider.
5.4 Airtasker makes no representation or warranty as to the Third Party Services. However, to help us continue to improve our Airtasker Platform, please let us know of any issue that You experience using a Third Party Service by contacting us here.
6.1 Airtasker may offer its Users an opportunity to obtain insurance for Airtasker Users. All such insurance is offered by a third party. Application and terms and conditions for such third party insurance are located at airtasker.com/insurance. Airtasker confirms that all insurance policies are Third Party Services and subject to further terms set out for Third Party Services. Airtasker may elect to obtain its own insurance that may provide cover for Airtasker Users.
6.2 Airtasker does not represent that the insurance offered via the Airtasker Platform is adequate or appropriate for any particular User. Each User must make its own enquiries about whether any further insurance (such as workers compensation insurance) is required.
6.3 The Airtasker Worker acknowledges and agrees that in the event that a Job Poster makes a claim relating to any services performed and/or goods provided by an Airtasker Worker, and the insurance taken out by Airtasker (if any) responds to that claim then this clause applies. Airtasker may elect to make a claim under such policy and if the claim is successful, any excess payable in respect of the claim may be recovered by Airtasker from the Airtasker Worker. Where Airtasker makes a claim and the insurer assesses that the Airtasker Worker is responsible, Airtasker is entitled to rely on that assessment. If you do not pay any excess, Airtasker may also elect to set this amount off against future moneys it may owe to the Airtasker Worker.
6.4 The Airtasker Worker acknowledges and agrees that in the event that a Job Poster makes a claim relating to any services performed and/or goods provided by an Airtasker Worker, and the insurance taken out by Airtasker (if any) does not respond to the claim or the claim is below the excess payable to the insurer, then this clause applies. Airtasker may elect to pay an amount to the Job Poster to settle the claim. To the extent that the Airtasker Worker was or would be liable for the amount of the claim the amount paid by Airtasker may be recovered by Airtasker from the Airtasker Worker. Airtasker may also elect to set this amount off against future moneys it may owe to the Airtasker Worker.
7.1 Airtasker may include tools to help Airtasker Users to verify the identity, qualifications or skills of other Airtasker Platform Users ("Identity Verification Services"). These tools may include: mobile phone verification technology, verification of payment information, a "Reference" feature (allowing a User of the Airtasker Service to request other Users to post a reference on the Airtasker Platform endorsing that User), integration with social networking sites such as Facebook, Twitter and Linked In and verification icons or badges displayed in association with an Airtasker Worker and obtained in accordance with clause 7.6 and or clause 7.7.
7.2 You agree that Airtasker Identity Verification Services may not be fully accurate as all Airtasker Services are dependent on User-supplied information and/or information or verification services provided by third parties.
7.3 Airtasker Platform Users are solely responsible for identity verification and Airtasker accepts no responsibility for any use that is made of an Airtasker Identity Verification Service.
7.4 The Airtasker Platform may also include a User-initiated feedback system to help evaluate Airtasker User(s).
7.5 The Airtasker Services Identity Verification Services may be modified at any time.
7.6 Airtasker may from time to time make available certain verification icons to be displayed in relation to an Airtasker Worker's profile and Posted Tasks, such as police checks or other verifiable information (such as certifications, qualifications, licenses or other skills) supplied by the Airtasker Worker and verified internally by Airtasker, or externally by a third party verification provider ("Verification Icons"). The available Verification Icons can be requested by the Airtasker Worker via the Airtasker Platform, and arranged on behalf of the Airtasker Worker and issued by Airtasker, for a fee. Obtaining a Verification Icon may be subject to the provision of certain information or documentation by the Airtasker Worker and determined by Airtasker or a third party verifier subject to its terms. It remains the Airtasker Worker's responsibility to ensure that information or documentation it provides in obtaining a Verification Icon is true and accurate and must inform Airtasker immediately if a Verification Icon is no longer valid.
7.7 Airtasker may also from time to time issue certain badges to be displayed in relation to an Airtasker Worker's profile and Posted Tasks, based on meeting certain qualification thresholds, the Verification Icons issued, or any other combination of information, as determined and set by Airtasker ("Airtasker Badge"). The available Airtasker Badges will be issued for a fee.
7.8 The issue of a Verification Icon or Airtasker Badge to an Airtasker Worker remains in the control of Airtasker and the display and use of a Verification Icon or Airtasker Badge is licensed to the Airtasker Worker for use on the Airtasker Platform only. Any verification obtained as a result of the issue of a Verification Icon or Airtasker Badge may not be used for any other purpose outside of the Airtasker Platform.
7.9 Airtasker retains the discretion and/or right to not issue, or remove without notice to you, a Verification Icon or Airtasker Badge if an Airtasker Worker is in breach of any of the terms of this Agreement, the Verification Icon or Airtasker Badge has been issued incorrectly, obtained falsely, has expired, is no longer valid or for any other reason requiring its removal by Airtasker.
8.1 An Airtasker account can only be created in the name of an individual. However, an Airtasker User registering as an Airtasker Worker or Job Poster may specify within the "account description" field that s/he is representing a business entity (including a company).
8.2 To create and account and use the Airtasker Services You must be able to form legally binding contracts under applicable law. Airtasker Services are not available to persons under 18 years of age. If You do not qualify to use the Airtasker Services, You must not use the services.
8.3 While You are registered with Airtasker You must maintain control of your Airtasker account. You may not deal with your account (including feedback and associated UserID) in any way (including by allowing others to use your account or by transferring or selling the account or any of its content to another person).
8.4 At its absolute discretion, Airtasker may refuse to allow any person to register or create an account with Airtasker or cancel or suspend any existing account.
9.1 You agree that at all times:
9.2 You must not use the Airtasker Platform for any illegal or immoral purpose.
9.3 You grant to Airtasker an unrestricted, worldwide, royalty-free licence to use, reproduce, modify and adapt any content and information posted on the Airtasker Platform for the purpose of including that material and information on the Airtasker Platform and as otherwise may be required to provide the Airtasker Service, for the general promotion of the Airtasker Service and as permitted by this Agreement.
9.4 Any information posted on Airtasker Platform must not, in any way whatsoever, be potentially or actually harmful to Airtasker or any other person. "Harm" includes, but is not limited to, economic loss that will or may be suffered by Airtasker. Without limiting any provision of this Agreement, any information You supply to Airtasker must be up to date and kept up to date and must not:
9.5 You must have the right to provide goods and services under a Task Contract and to work in Australia. You must comply with your tax obligations in relation to any payment received under a Tasker Contract,
9.6 When You enter into a Task Contract using the Airtasker Platform You create a legally binding contract with another Airtasker User, unless the transaction is prohibited by law or by this Agreement (including the Airtasker Policies). If You do not comply with your obligations to another Airtasker User under a Task Contract, You may become liable to that other User. If another User breaches any obligation to You, You - not Airtasker - are responsible for enforcing any rights that You may have with that User.
9.7 If Airtasker determines at its sole discretion that You have breached any obligation under this clause 9, it reserves the rights to remove any content, Posted Task or Offer You have submitted to the Airtasker Service or cancel or suspend Your account.
10.1 Registering and creating and account with Airtasker is free. There is no charge for a Job Poster to Post Tasks, or for other Airtasker Users to review content on the Airtasker Platform, including Posted Tasks.
10.2 If a Job Poster has accepted your offer, You agree that the Service Fees as set out in the Service Fee Schedule will be deducted from the agreed fee and paid to Airtasker (or its nominee), which are inclusive of GST.
10.3 The Service Fees will be deducted and paid to Airtasker when the agreed price is released from the Escrow Account to the Airtasker Worker.
10.4 To be clear, Service Fees will be calculated only on the amount that the Airtasker Worker agrees to charge the Job Poster to provide the service or goods. This means that if a Job Poster requires an Airtasker Worker to incur costs in completing a task (for example, if the task is purchasing groceries, Airtasker Worker might agree to pay for the groceries upfront and then be reimbursed by the Job Poster), then the cost incurred will not be included in any calculation of the Service Fees.
10.5 If an Airtasker Worker agrees to pay some of the costs as part of completing a task, Airtasker Worker is solely responsible for having those costs reimbursed by the Job Poster. Airtasker will not be responsible for obtaining any reimbursement from a Job Poster. We advise Airtasker Workers not to agree to incur any costs for a Job Poster in advance of payment by the Job Poster, unless the Airtasker Worker is confident that the Job Poster will reimburse the costs promptly.
10.6 Airtasker may from time to time change the Service Fees and the terms applying to their payment. Any change relating to the Service Fees is effective fourteen (14) days after Airtasker notifies You of that change by sending a message to your Airtasker account.
10.7 Airtasker may choose to temporarily modify the Service Fees, or the terms applying to their payment, in its sole discretion. Notification of temporary modifications will also be sent to your Airtasker account.
10.8 All fees and charges payable to Airtasker are non-cancellable and non-refundable, subject to your rights under any Non-Excludable Conditions (defined below).
10.9 If Airtasker introduces a new service on the Airtasker Platform, the fees applying to that service will be payable as from the launch of the service and will also be "Service Fees" under this Agreement.
10.10 Where an Airtasker Worker is supplying goods or services, the Airtasker Worker must not charge a Job Poster Service Fees on top of the agreed price for the goods or Services under the Tasker Contract.
11.1 A Posted Task must include the following details in order to be accepted by Airtasker:
11.2 Service Fees do not include any fees that may be due to Third Party Service Providers. All Third Party Service fees must be paid pursuant to your separate agreement with the Third Party Service provider.
11.3 As well as the mandatory details mentioned in paragraph 11.1, a Job Poster may choose to specify additional terms that s/he wants to apply to the transaction
11.4 Job Posters must describe the service or goods fully and accurately and include all terms of sale or supply that You want to apply, as well as any information required by law. Posted Tasks may only include text. You must have the legal right to use any content that You post. Airtasker may, in its sole discretion, remove any Posted Task for any reason.
11.5 Prior to the Job Poster accepting an offer from an Airtasker Worker, all communications between a Job Poster and the Airtasker User(s) making and Offer to supply the goods or services are visible to all other Airtasker Users and can also be viewed by other internet users. All Users of the Airtasker Platform must take care when communicating at the offer stage and must not disclose any private contact details such as full name or address, phone number or email address.
11.6 In making an Offer, an Airtasker Worker agrees to provide the relevant goods or services within the timeframe and on the terms and conditions specified in the Posted Task (unless the Airtasker Worker and the Job Poster agree to vary the timeframe or the terms and conditions in the course of negotiations, in which case the Airtasker Worker must provide the goods or services in accordance with the agreed timeframe and terms and conditions).
11.7 Once a Job Poster accepts an offer from an Airtasker Worker in accordance with clause 2.6, no further negotiations are permitted on the Airtasker Platform in relation to the provision of the relevant goods or services. If, after the Job Poster accepts an offer from an Airtasker Worker, the Airtasker Worker and Job Poster wish to negotiate on price or timeframe for completion (for example, where Job Poster is not satisfied with the Airtasker Worker's performance) they may use the Airtasker private messaging system, but otherwise those negotiations (and the resolution of any disputes) must be done outside the Airtasker Platform.
11.8 If an Airtasker User, Airtasker Worker or Job Poster wishes to complain about any comment made on the Airtasker Platform, please either use the "Report" function available from time to time on the Airtasker Platform, or email Airtasker using the contact information on the Airtasker Platform.
11.9 Job Posters may choose not to accept any Offer received and is not required to accept the lowest Offer. Job Posters may withdraw any Posted Task at any time prior to accepting an offer from an Airtasker Worker in accordance with clause 2.6.
11.10 An Airtasker User or Airtasker Worker has no obligation whatsoever to make an Offer on any Posted Task.
12.1 Airtasker is entitled to suspend or terminate your account at any time if Airtasker, in its sole and absolute discretion, is concerned by any feedback about You, or considers your feedback rating to be problematic for other Airtasker Users.
12.2 To continue to improve our Airtasker Platform, please let us know of any issue that You experience using a Third Party Service by contacting us here.
13.1 Except for liability in relation to breach of any implied condition, warranty or guarantee, including under the Competition and Consumer Act 2010 (Cth), the exclusion of which from a contract would contravene any statute or cause any part of this Agreement to be void ("Non-excludable Condition"), to the extent permitted by law Airtasker specifically disclaims all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between Job Posters and Airtasker Workers.
13.2 Except for liability in relation to a breach of any Non-excludable Condition, to the extent permitted by law, Airtasker specifically disclaims all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between You and any Third Party Service Provider who may be included from time to time on the Airtasker Platform.
13.3 Except for liability in relation to a breach of any Non-excludable Condition, Airtasker's liability to any User of this service is limited to the total amount of fees paid by that User to Airtasker during the twelve month period prior to any incident causing liability of Airtasker.
13.4 Airtasker's liability to You for a breach of any Non-excludable Condition (other than a Non-excludable Condition that by law cannot be limited) is limited, at our option to any one of resupplying, replacing or repairing, or paying the cost of resupplying, replacing or repairing goods in respect of which the breach occurred, or supplying again or paying the cost of supplying again, services in respect of which the breach occurred.
17.1 Airtasker may modify this Agreement and/ or the Policies (and update the Airtasker pages on which they are displayed) from time to time. Airtasker will send notification of such modifications to your Airtasker account. You should check that account regularly.
17.2 Except as stated in this Agreement, in a Policy, or as otherwise notified to You, all amended terms will automatically be effective 30 days after they are initially notified to You. Each time You use the Airtasker Platform in any manner after the expiry of that 30 day period or such other notice period notified to You, You acknowledge any changes to the Agreement (including the Policies) and confirm your agreement to be bound by the Agreement as it may have been varied.
17.3 If You do not agree with any changes to this Agreement (or any of our Policies), You must terminate your Airtasker account and stop using the Airtasker Services. Except as specifically described in or authorised by this Agreement, the terms of this Agreement and any Airtasker Policy cannot be amended except in writing signed by You and Airtasker.
19.1 Except as stated otherwise, any notices must be given by registered ordinary post or by email, either to Airtasker's contact address as displayed on the Airtasker Platform, or to Airtasker Users' contact address as provided at registration. Any notice shall be deemed given:
20.1 Airtasker encourages You to try and resolve disputes (including claims for returns or refunds) with other Airtasker Users directly. Accordingly, You acknowledge and agree that Airtasker may, in its absolute discretion, provide such of Your information as it decides is suitable to other parties involved in the dispute.
20.2 Airtasker may provide access to a third party dispute resolution service ("Third Party Dispute Service"). If such a service is provided, either party may require the other party to submit the Third Party Dispute Service if the parties have failed to resolve the dispute directly. Terms and conditions for the Third Party Dispute Service are located at http://promisepay.com/seller_agreement. Airtasker confirms that Third Party Dispute Service is a Third Party Service and subject to further terms set out for Third Party Services. The Users are responsible for paying any costs associated with the Third Party Dispute Service in accordance with the Third Party Dispute Service terms and conditions.
20.3 Disputes with any Third Party Service provider must proceed pursuant to any dispute resolution process set out in the terms of service of the Third Party Service Provider.
20.4 Airtasker has the right to hold any Task Payment the subject of a dispute in the Escrow Account, until the dispute has been resolved.
20.5 If You have a complaint about the Airtasker Service please contact us here.
20.6 If Airtasker provides information of other Airtasker Users to You for the purposes of resolving disputes under this clause, You acknowledge and agree that such information will be used only for the purpose of resolving the dispute (and no other purpose) and that you will indemnify Airtasker against any claims relating to any other use of information not permitted by this Agreement.
21.1 Either party may terminate an account and this Agreement at any time for any reason.
21.2 Termination of this Agreement does not affect any Task Contract that has been formed between Airtasker Users. If You have entered a Task Contract You must comply with the terms of that Task Contract including providing the goods or services or paying the price as applicable.
21.3 Third Party Services are subject to Third Party Service provider terms and conditions.
21.4 Sections 10 (Fees), 13 (Limitation of Liability), and 20 (Mediation and Dispute Resolution) and any other terms which by their nature should continue to apply, will survive any termination or expiration of this Agreement.
22.1 This Agreement is governed by the laws of New South Wales, Australia. You and Airtasker submit to the exclusive jurisdiction of the courts of New South Wales, Australia.
22.2 The provisions of this Agreement are severable, and if any provision of this Agreement is held to be invalid or unenforceable, such provision may be removed and the remaining provisions will be enforceable.
22.3 This Agreement may be assigned or novated by Airtasker to a third party without your consent. In the event of an assignment or novation You will remain bound by this Agreement.
22.4 This Agreement sets out the entire understanding and agreement between You and Airtasker with respect to its subject matter.
Revised October 2016 copyright Airtasker 2016