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Why book a receptionist through Airtasker?
Need an extra pair of hands to help you assist your customers? Hire a receptionist here on Airtasker to help you get more work done and ensure that the guests are happy every time they visit! There’s no need to juggle running your business and maintaining customer service on-site. A part-time receptionist can work on your current appointment scheduling system and ensure that every person who visits your location is happy and assisted well.
Hiring a corporate receptionist through our platform allows you to identify what capacity a Tasker can assist you. If you need a weekend receptionist to cover for another employee on leave or if you’re looking to hire someone part-time, it’s all possible here. Plus, there’s no need to worry about costly agency fees.
Indicate your budget when you put up a task. You can be as detailed as possible about hours, responsibilities, and even special requirements. Taskers in your area will then send offers for you to choose from!
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Top Receptionist related questions
Yes. Contrary to the infamous notion that receptionists are only there to greet guests or answer phone calls, they are commonly responsible for scheduling appointments made through calls and walk-ins, assisting customers, and organising front desk records. If you have other clerical tasks, it’s best to review if they fit the working hours you’ve agreed on to set expectations appropriately.
There’s usually no requirement for a degree for receptionists, as long as they can communicate effectively. However, it may vary per industry. A receptionist in a healthcare facility may have different training than an administrative receptionist in an office. Other employers also require certifications or experience in English, Math, and basic tech skills. Strong organisation skills are a plus, too!
If you’re ready to hire through Airtasker, take note of how they communicate, even when sending and negotiating their offer. You can chat through the in-platform messaging feature before accepting an offer. You can also schedule video calls or face-to-face interviews to see how the Tasker carries themselves. Both written and oral skills are essential, so it’s alright to consider them.
We understand that your tasks may need to be done immediately, so knowing who the closest Tasker is to accommodate you can make transactions more convenient. Aside from that, a local receptionist can quickly get to and from your location. The familiarity of the area and local culture can also help in assisting your customers!
It depends on the task that you need them to accomplish. A script may help in getting the necessary information during phone calls. If writing a script is too time-consuming for you, you can also provide the basics, such as the company information that should be given out and a list of client information that needs to be asked during phone calls or when someone walks in.
A receptionist is an old term that some companies no longer use. You can also choose alternative titles like front desk executive, information officer, front-of-house attendant, office clerks, and phone operator. In hotels, resorts, restaurants, and other hospitality ventures, the term client or customer relations manager is used, too! It depends on your preference!
What do receptionist services include?
Hiring a front desk receptionist will help you provide better customer service. Having a dedicated person to assist clients when they call or visit your location will lessen your stress because you know they are taken care of. Receptionists or front desk executives also work on schedules and company documentation. They can also ask for feedback before a guest leaves to help you assess your products or services. Here are some businesses that will benefit a lot from working with a Tasker for receptionist services:
Hotels and restaurants
The demeanour of a front-of-house receptionist sets the tone of a guest’s experience when visiting a hotel or a restaurant. The right person can lighten the mood, handle waiting times efficiently, and make guests feel welcome. Aside from having a warm smile ready at all times, Taskers can answer phones and manage your table seating or room assignment. Some Taskers can lend a helping hand and charge hourly if you only need another receptionist during peak hours. This is much more convenient than hiring additional full-time staff.
Accounting firms and law offices
If your business provides services for other companies or individuals, calls are a regular part of an office day. It may not be an efficient way to spend your staff’s time to have them answer calls while they’re in the middle of their tasks. Having an office receptionist can help keep your team focused while ensuring that phone lines are attended to. No matter how big or small your office is, a Tasker taking care of this aspect of the business can increase productivity and client satisfaction at the same time. It’s a win-win!
While doctors are trained to deal with patients well, administrative tasks are better off being done by a Tasker whose sole focus is this. This applies to clinics, hospitals, dental offices, rehabilitation facilities, and dermatology centres. This way, physicians can attend to patients better. An administrative receptionist’s duties can include managing medical records, organising appointments, handling payments, and assisting patients when they need basic health information.
The concept of hiring a virtual receptionist is now becoming more popular. After all, your company website or eCommerce platform can be the digital counterpart of your shopfront. Clients would check on your online presence first before visiting your physical location. It only makes sense to have a tech-savvy assistant address any concerns raised through social media, chat, or email. This person can work on order fulfilment, community management, and social engagement for startups and a team once operations start expanding.