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A white van parked on a street, with a person standing next to it, ready to load or unload items.

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Need a hard drive data recovery service?

  • External hard drive data recovery
  • Phone data recovery
  • Hard drive data recovery
  • Flash drive data recovery
  • Data backup and recovery
  • … or anything else
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Why book data recovery service through Airtasker?

Looking for expert data recovery help? When you can’t access the files saved on your laptop, USB, or external hard drive, don’t panic! Your personal documents, hours of music, important work files and precious photos may not be lost. There are knowledgeable data recovery experts ready to help.

When it comes to file recovery, the best thing you can do is turn off your device. The sooner you stop using it and book a data recovery service through Airtasker, the higher your chance of getting your deleted files back and fixing corruptions. We can connect you with experts who can rescue files from Seagate, Mac, Samsung, and Android devices. They’ll use their skills, hardware, and software to recover your files and safely store them on a new device in no time.

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Top Data Recovery related questions

Accidental overwriting and formatting are two common causes of deleted or lost files, but they aren’t the only culprits. Data loss also happens because of faulty systems, physical damage (like spills), and viruses.

This depends on the make, model, and operating system. Your data recovery expert will evaluate and diagnose the problem and, in most cases, recover the data using specialist software.

To give yourself the best chance of getting your files back, it’s important to unplug your drive and stop using the device. File recovery isn’t always possible, but this combined with booking an expert data recovery service will help.

Many data recovery professionals hold qualifications in computer science and IT or have industry certifications to become a recognised data recovery professional.

Simple data recovery tasks can be completed in a day. But if there’s a lot of data or severe damage, a week or longer is more likely. Your data recovery expert will give you a time estimate during the evaluation stage.

Data recovery services usually cost $60-$150 when you hire through Airtasker, but it could cost more or less. Your data recovery expert will calculate a flat-rate fee based on the complexity of the project and time needed.

What does a file recovery service include?

DIY-ing your data recovery is risky. Accidental overwrites, formatting and further damage to the device makes data recovery especially difficult. (And possibly more expensive.) The first step: get your device in the hands of an IT expert. Here are some of the devices and common problems your data recovery expert can help with:

Hard disk drives (HDD)

Hard drives are prone to physical damage and system errors. Whether it’s an external hard drive or the one inside your computer, the internal moving parts mean over time they wear out and degrade in performance. Hearing clicking or whirring noises? There could be physical damage, so your data recovery expert will use a precision screwdriver to repair the motor and hard drive heads. Seeing error messages or experiencing power problems? A system fault or virus may need fixing. Your techie might first try installing recovery software onto your computer. Or they could remove the actual hard drive from the case or computer and use a SAS/SATA to USB adapter to access and recover your files that way.

USB memory sticks

When your flash drive stops working or isn’t recognised by your computer (even when you’ve given it a wiggle) the problem could be faulty connectors, a bad computer USB port or something more serious like a virus. To recover your files, your data recovery technician will first test the memory stick by plugging it into a different computer or USB port. If this doesn’t work, they may use small screwdrivers and pliers to straighten out the connectors. If the damage isn’t physical, checks are made to identify a reason for corruption. This often involves recovery software, which can also help with deleted file recovery if anything has gone walkabout.

Solid-state drives (SSD)

SSD file recovery isn’t easy, because it relies on electrical components to save and retrieve data. When these go bad, it’s very difficult to recover files. But not impossible. Your data recovery expert will ensure a technology called TRIM isn’t enabled. To do this, they will use special recovery software and commands for SSD devices. If they can’t recover your files this way, your drive is sent to a forensic data recovery lab for further investigation, restoration, and data extraction. Be aware, though - this can be expensive.

Phone and smart devices

Need to retrieve messages, photos, numbers, and videos from your phone’s internal memory? Depending on the type of damage your phone has suffered, it may be salvageable. If your phone still switches on, your IT expert will first try downloading specific apps for data recovery. If this isn’t an option, they’ll plug your phone or device into a computer via USB for further debugging and file extraction.