Airtasker Community Summit 2018: Wrap – Up

By Airtasker

Updated: April 5th, 2018

With over 100 Airtaskers from around Australia came together in Sydney, it was the biggest one yet...

The 2018 Airtasker Community Summit was back and bigger than ever in February.

We had over a hundred Airtaskers from around Australia together to celebrate their successes and share experiences with each other and to learn from the Airtasker team.

The theme of this years Airtasker Community Summit was empowerment – how to make Airtasker work for you in 2018!

Opening with Tim

To kick start the day, Co-Founder & CEO Tim Fung welcomed everyone and shared his journey from his first job to where the idea for Airtasker sparked from…

Community Panel

I held a Tasker panel discussion with Joe, Michael and Kelly to share with the audience their tips and advice on how to grow their businesses on the platform.


The day was broken up by workshop series led by the Airtasker team and guests from H&R Block.

Who are our Posters

Alex and Priyanka from the User Research Team ran a workshop on what Posters want and how to tailor your approach to the different type of people on the platform. Airtasker were taught how to identify different types of Posters and how to communicate with them differently.

Community Guidelines & handling disputes

Justin and Winona led a workshop on Community Guidelines and disputes to shed light on what you can do in the event of a dispute with a Poster. The key take away is to try to stay calm and communicate using private messages, so you have evidence of your story when talking with one of our team for support.

How does tax work with Airtasker

Mark Chapman from H&R Block led a very informative workshop on tax obligations in the sharing economy. Reach out to H&R block for information on what you can and can’t claim!

Future of Airtasker

After a delicious lunch, Tim took the stage again to explain upcoming changes to the platform including technical improvements to the app, explaining how the service fee works and our London launch!

Airtasker team Q&A

We then involved the audience in an Airtasker Q&A with Alfred the VP of Business Operations, Jen the VP of Product and our CEO, Tim. It was great to open the floor up to discussions about people’s different experiences.

Airtasker Awards

Finally, we announced the 2018 Airtasker Awards!

Read the full list of people nominated and also who took out the top awards. 

Thanks to all those who took the time out to attend, your ongoing support is valued… Until next year!



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  1. Christine Macfadyen

    Very interesting results & such an innovative idea as you never know who to contact tact or trust when it comes to tradies! The star idea is great. I know I will continue to use airtasker because it is cost effective & u get the job done right. Thank you for the summit update.

  2. Diz J

    Hi this was amazing really enjoy hope so will enjoy next year as well was great

  3. Anonymous

    Thanks for the update

  4. AL

    Moving forward is the right direction.Good to hear!A

  5. Heather

    Congratulations on a great event. I enjoyed reading about it.
    Congratulations to the nominates and

  6. Ross thomas

    Very interesting reading I have to ask again though how do get nomited and what is the criteria for the awards
    I asked last year and it took nearly 9 months for Airtasker to get back to despite a number of request
    I like to be able to reach for one of the awards but sadly don’t know what I need to do to win one

  7. Eddie

    Hey Ross, sorry for the radio silence. The award nominations were based on earnings, completion rate, star rating and adherence to Community Guidelines. Hope that helps! Thanks for your ongoing support! Eddie, Community Team.