UPDATED 4th AUGUST 2020
Public health advice and Government directions in response to COVID-19 are changing quickly. It is your responsibility to stay up to date with the latest advice in your area before you post or complete a task. If you’re in doubt as to whether you should proceed with a task, we advise you to not put yourself at risk and follow the advice from your State Government, local Police and the World Health Organisation.
Access the latest Government directions in your State or Territory here:
Airtasker is focused on providing a safe and informed platform to support our community during this difficult time.
Where to find the latest advice
It’s important you stay informed with advice that is relevant to you and your local area.
The Australian Government-sanctioned apps are the most accurate locations for up-to-date advice and information about the current situation in your area. These include:
- Coronavirus Australia – the Australian Government’s latest advice and directions available on iOS App & Android App
- Whatsapp App service – Send a message to +61 400 253 787 on your Whatsapp app or go to http://aus.gov.au/whatsapp in your web browser to get the latest trusted COVID-19 information from the official Australian Government chatbot.
- Australian Government key updates
Other things you can do to help reduce the
spread of COVID-19
Wash your hands
To keep yourself and your family safe when you leave home you should wash your hands before you leave and when you return home.
Maintain physical distance
Keep at least 1.5 metres between yourself and others
Cover your face
Where physical distancing is not possible, wear a mask or cover your face. In Victoria, you must wear a mask.
Get tested for COVID-19
If you’re experiencing cold or flu-like symptoms, speak to your doctor about getting tested.
If you’re experiencing cold or flu-like symptoms, or have been instructed by a medical professional to self-isolate, stay at home to protect the people around you.
Still have questions or concerns? Please contact your local relevant authority or contact Airtasker’s Support Team.
Frequently Asked Questions
Are Tasks still allowed on Airtasker?
To help slow the spread of COVID-19, the Australian Federal, States and Territories Governments have announced restrictions on movements and services. Restrictions in each State and Territory differ and are subject to change quickly. It is the responsibility of all Taskers to be up to date with the latest local Government advice to ensure the service they’re providing in the course of their work adhere to the most up to date Government restrictions.
Regardless of whether you’re a Poster or a Tasker, you should comply with the Government advice on social distancing at all times. We need to do our part to help stop the spread of COVID-19.
Can I get contact-free delivery on Airtasker?
Absolutely, please specify that you expect contact free delivery when posting your tasks. Taskers may also be requesting contact-free delivery and a full guide on how to practice contact-free delivery on Airtasker can be found here: Contact-free delivery
As a Tasker, what steps should I take when performing Tasks?
As a priority, you should make sure you stick to the social distancing guidelines of at least 1.5 metres between yourself and others. Airtasker has also provided guides below around preventing the spread whilst Tasking and taking advantage of the Government’s infection training.
If I want to cancel a task because of the coronavirus, what should I do?
As a Poster or Tasker, if you feel like you are unable to complete a task because of illness, please contact customer support to cancel your task. This includes declining a project because you believe that your Poster or Tasker is ill or that completing a Task would jeopardise your health.