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Someone to repair my laptop and transfer files!

Posted by Steve W.

Location

Mount Lawley, WA

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Due date
Sunday, 22nd Jul 2012
Details
Problem 1: My silver COMPAQ (2006) laptop has died. I need someone to extract all of the data from it (about 40 gigabytes total on one hard drive), and put it on my external (1) Terabyte hard drive.

Problem 2: On my Acer Extensa 5630 laptop (running Windows Vista Business SP2), my mouse died while inserted in one of the USB ports, which I think corrupted one or more of the key drivers. The Acer appears to recognise the mouse as an "Unknown Device" but nothing more beyond that.


I have tried the following:
1. Put the USB Mouse into another computer - no mouse response
2. Put the USB Mouse into a different USB port on the same computer - again, no mouse response
3. Put a different USB Mouse into the same computer - computer says there is a driver problem and is unable to install it (the mouse). On that note, whenever I do put another mouse in, it keeps coming up as an "Unknown Device" and keeps trying to find the driver every few seconds. I have tried to disable/enable the mouse via the Device Manager (no joy) and attempts to manually tell the system to run alternative drivers have also failed
4. Tried to boot computer in safe mode, no mouse response
5. Tried system restore - still does not resolve the issue.

PLEASE DO NOT BID UNLESS YOU ARE 100% SURE YOU CAN FIX ONE OR BOTH OF THESE PROBLEMS - AS I WILL NOT BE PAYING PEOPLE WHO ARE UNABLE TO RESOLVE THIS ISSUE.

I'm offering $100 for each problem to be fixed, or $200 for both.
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Shane C.
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17 comments about this Task
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Hey Steve, I can 100% be sure to get the data off your harddrive. I can have a look at the mouse, and i know how to reset drivers without needing a disc or anything like that.

Pretty close by in and I have the day off if you want help asap :)
Steve.. I have just mailed you
I have an original visa disc, but it wouldn't help you out since I live in Canberra
Steve W.poster
I live in mount lawley, happy to drive to Fremantle if you can fix it "on the spot" as it were ?
Steve W.poster
Send an email to Steve at t r o l r p
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