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Secret Shopper / Mystery Shopper Retail Store

Posted by Nick C.


Redbank, Queensland, Australia

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Due date
Saturday, 26th Aug 2017
Please note, before applying for this task, it is VERY important to read the brief below in full.

This assignment is to visit and Secret Shop (Mystery Shop) an electrical appliance retail store.

The successful Airtasker for this assignment will receive confirmation before the 23rd of August 2017 via Airtasker message. You will then be given up to three working days to complete and submit the assignment using our online portal.

This is a fun and exciting task, as you will essentially be working undercover, check out our reviews.

Please only apply for this task if you are very reliable, can complete tasks by a deadline and are dedicated to provide work of an above average standard.

If selected and before carrying out this task you will be asked to fill out an application form at our website, once completed, this will give you access to the survey form and the shopper instructions for this assignment.

You will also be required to apply for the assignment (30 seconds) then text our office to confirm your application (30 seconds).

In your initial Airtasker application, it is important to let us know about your level of literacy, as part of this assignment requires a detailed report to be written.

Good grammar, punctuation, attention to detail and report writing skills are very highly regarded by our team.

Please only apply if you can provide an overview of your skills in the above areas in your application, 'I can do it' will not get you this assignment and will just show us you have not read the application brief.

If selected, you will be working for a company with well over 12 years experience in the field of Secret Shopper Mystery Shopping Services, we have carried out 10's of thousands of similar surveys for hundreds of businesses throughout Australia.

What is Secret Shopping?

Secret Shoppers or Mystery Shoppers when selected for an assignment are required to visit retail stores and businesses anonymously, for the purpose of observing and reporting on the quality of Customer Service delivered during your visit.

As mentioned, you will be working for a company with over twelve years experience in the Secret Shopper Mystery Shopping field, and your payment will be made via Airtasker Secure pay, so once your assignment is completed to a satisfactory level your payment is guaranteed.

You are essentially being paid to go shopping!

The answers submitted by our Secret Shoppers (Mystery Shoppers) enable our clients to make employment decisions, to reward staff for an excellent performance, to offer extra training to staff who perform poorly and to help the staff member to comply with company service standards going forward.

All in all helping to improve the customer service you and other customers and clients in Australia receive on a day to day basis.

Full and detailed instructions can be given both verbally over the phone (if necessary) and will be provided in writing to the successful applicant.

During your store visit you will be expected to pretend you are interested in purchasing a fridge, washing machine, laptop or desktop computer.

You will then be required to complete an online questionnaire covering the experience.

At the end of the online questionnaire you will be required to write a summation of around 250-450 words, detailing as many relevant aspects of your visit as possible.

You will not be required to make a purchase during this visit, but we will ask you to scan and send us proof of your visit. This could be a dated photo of the store, a business card or a catalog.

This assignment should take about 1 and a half hours in total to complete if you have average typing skills. Less if you are already an experienced Secret Shopper.

To prove to us you have read the full brief, please start your application comment with, 'I have read the shopper brief in full and understand what is involved.' What is written after that is up to you.

We are inviting applications from very reliable individuals from all walks of life who would like to pursue a fun, exciting, casual way to make some extra cash, that can be fitted in around your other daily commitments and travels.

Most of the time assignments can be done at any time the store is open, including late night shopping and weekends.

Thanks and we look forward to working with you going forward.
This task has a fixed price
left a review for Gillian E.
“Gillian, is a great Airtasker, the assignment was completed to a very high standard with no issues whatsoever. Thanks Gillian great work.”
left a review for Nick C.
“Clear instructions, easy to follow.”
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Gillian E.
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I have read the shopper brief in full and understand what is involved. I am an experienced mystery shopper and have conducted hundreds of shops throughout 4 states over the past 20 years. I am highly literate and have the reliability, conscientiousness and attention to detail that is necessary for the role. I am willing to consider signing up with your company depending on your reputation and whether the payments offered are reasonable for the amount of time and effort required. I take the MSPA Ethics Code seriously and appreciate being paid accordingly.
1 year ago
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