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Printer not talking to laptop

Posted by Robert J.

Location

Baldivis, Western Australia, Australia

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Due date
Thursday, 31st Aug 2017
Details
Last nigfht I spent 2 hours on the phone to iinet support. We were trying to get my HP laptop and my Epson Artisan 837 to communicate via wifi. Both wifi,s were working as expected. The lap top was showing the printer icon but it was grayed out. In settings the printer was showing as offline.
Also my pc will not connect to the internet even though it is connected to the router via cable yet my laptop will connect corectly via the same cable. I would better discribe the above on the phone.
Offers
Shane L.
New!
No Completion rate

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I live in Baldivis. I have been fixing laptop, router, printer issues for years and I am rarely stumped. Fully qualified.
1 year ago
Edy S.
New!
No Completion rate

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I'm an IT whiz, I work in Pinjarra 1-2 a week and can drop by next week after work to have a look and try fix it.
1 year ago
Kushal P.
(15)
57%Completion rate

The percentage of accepted tasks this Tasker has completed.

Hi Robert,

I would be more than happy to help you out with the issue of yours. It can be such a pain to fix something when its broken in the IT world. It looks like I would require a physical visit to the place in order to fix this issue.

I am available all day today and tomorrow so could you please message me with a time that is suitable for you and we can discuss this further.

Please assign the task and we can further investigate ways to resolve the issue.



Regards,
Kushal
1 year ago
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