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Password of Pc changed can't get in

Posted by Emma D.

Location

Remote

Due date
Tuesday, 3rd May 2016
Details
Hi we have been away our PC password has been changed by our friend and also the email login which they have both forgotten how can we access our computer without losing everything on it or resetting it
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Michael C.
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I have 6 years experience as an IT technician and can easily resolve this for you remotely. I would just need to know which version of Windows this is.
2 years ago
Cameron M.
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Hi Emma - I've been working in IT for 5 years, have a few tools that can likely allow you to reset your password. If worst comes to worst I may extract your data from the drive. Can also assist you in getting back into your emails, depends what system you're using as to what approach we would take
Thanks
2 years ago
Matteo V.
(2)
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I have password reset tools for Windows (which I assume this is?) and can go through getting access to your email also.
no need to panic and worst case scenario your data can be extracted from the drive.
look forward to hearing from you.
2 years ago
Cassandra C.
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me and my partner run a home computer buisness where we fix anything to do with laptops and desktops can send you my buisness card and get started on this straight away for you :)
2 years ago
Raoul M.
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I can help you with this right now if you give me some more information.
2 years ago
Zachary H.
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I can come ro tou or tou to me. I will tell u what u can do abd if it wver happens in future. Thanks
2 years ago
Beau B.
(10)
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Greetings. This should be a relatively easy fix.
2 years ago
Alex M.
(3)
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Hi Emma,
I can help you out to fix it quickly.
2 years ago
Bob A.
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Hi Emma,

I am a senior engineer which supporting my customers and faced with this similar issues many time in either workgroup or domain environment. I can easily help you remotely to solve your problem.
2 years ago
Shan D.
(5)
87%Completion rate

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Hi when you want to do this? I can do this today evening.
2 years ago
Aaron O.
New!
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I am an it security specialist working at a large government organisation I can get this done for you
2 years ago
Questions(21)
Emma, do you need someone to come out to you and fix this issue?
Emma D.poster
Unsure how do I check
Emma, where abouts are you located?
Hi Emma, I can help you with this issue now and also I can teach you how to image your computer so if this happens again or you have any other issues, you can deploy the image on to the machine from a previous state in about 10 mins time. This will protect you in the event of any system failure or loss of data in future.

In regards to the email login, is it with hotmail / yahoo etc, or Outlook, or other email account?
I am happy to assist
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