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Need some Computer / IT help

Posted by Viktor M.

Location

Remote

Due date
Wednesday, 31st Jul 2013
Details
HP laptop screen does not come on. when another monitor connected it works okay.
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9 comments about this Task
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Hi Viktor,
I do screen replacements on HP laptops for work,
what you have described is the screen cables failing. This is covered under warranty, but it depends on how long your warranty is. If you make a warranty claim send them the info in the attached document and they'll fix it without asking too many questions.

If it's outside warranty, the cost of fixing depends on the model but it's usually $90-150.
PDF
Screen-3c65a2e3e1d84ae1ec917f1a68ed6302.pdf
No worries. If you've definitely had a through look through your settings, there isn't much I can do. I'm not near Balcatta unfortunately. Hope it works out well.
Balcatta, that would be Perth. Well that cuts me out of the picture as I live in Adelaide. Sorry. If there are no Airtasker runners capable of repairing it in Perth, you could google "laptop screen replacement perth". I reckon it would cost about $125 for the screen + labour.
Hi Victor,
This definitely sounds like the screen of your laptop is malfunctioning due to the wires having severed. It is common with laptops to wear out the cables connecting the screen to the rest of the laptop. But do not worry it is an easy fix, as the screen can be replaced.
Viktor M.poster
I live in balcatta. I'm sure it's not a settings problem, because before it went off completely, I was able to turn the computer over and the screen would come back, if only briefly. I feel confident that the problem is in the physical connection between the computer and the screen. Can anybody help?
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