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Mystery Shopper For A Sports Equipment Store

Posted by Nick C.


Sans Souci, New South Wales, Australia

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Due date
Sunday, 20th Aug 2017
Please note, before applying for this task, it is VERY important to read the brief below in full.

The successful Airtasker for this assignment will receive confirmation on or before the 17th of August 2017 via Airtasker message.

If you are selected, you will be required to fill out an application form on our website and apply for the assignment within 24 hours of selection, and be willing to complete and submit the completed assignment within 3 days. Full written instructions will be supplied via Airtasker message.

This assignment is to visit and Secret Shop (Mystery Shop) a retail Golf equipment store in the area listed in this brief.

(No golfing experience is required, however, if you have Golf experience this would be valued.)

This is a fun and exciting task, as you will essentially be working undercover, check out our reviews.

Please only apply for this task if you are VERY reliable, can complete tasks by a deadline and are dedicated to provide work of an above average standard.

Please do not apply or read this brief any further if you do not fit this brief.

As mentioned above, if selected and before carrying out this task you will be asked to fill out an online application form located at our website, once your application is completed, you will receive a password and username via email, when you login to your portal you will have access to our online jobs portal, at which point we need you to apply for the assignment in the area listed above and send us a text message to confirm your application, our contact details will be provided to the successful applicant via Airtasker message.

In your initial Airtasker application, it is important to let us know about your level of literacy, as part of this assignment requires a detailed report to be written.

Good grammar, punctuation, attention to detail and report writing skills are very highly regarded by our team.

Please only apply if you can provide an overview of your skills in the above areas in your application, 'I can do it' will not get you this assignment and will show us you have not read the application.

If selected, you will be working for a company with well over 12 years experience in the field of Secret Shopper Mystery Shopping Services, we have carried out 10's of thousands of similar surveys for hundreds of businesses throughout Australia.

What is Secret Shopping?

Secret Shoppers or Mystery Shoppers when selected for an assignment are required to visit retail stores and businesses anonymously, for the purpose of observing and reporting on the quality of Customer Service delivered during your visit.

As mentioned, you will be working for a company with over twelve years experience in the Secret Shopper field, and your payment will be made via Airtasker Secure pay, so once your assignment is completed to a satisfactory level your payment is guaranteed.

You are essentially being paid to go shopping!

The answers submitted by our Secret Shoppers (Mystery Shoppers) enable our clients to make employment decisions, to reward staff for an excellent performance, to offer extra training to staff who perform poorly and to help the staff member to comply with company service standards going forward.

All in all helping to improve the customer service you and other customers and clients in Australia receive on a day to day basis.

Full and detailed instructions can be given both verbally over the phone (if necessary) and will be provided in writing to the successful applicant.

During your store visit you will be expected to pretend you are interested in purchasing a new set of Golf clubs (as a beginner, or someone with golf experience) and go through a normal shopping experience.

You will then be required to complete an online questionnaire covering the experience.

At the end of the online questionnaire you will be required to write a minimum 500 word summation (maximum 650 words), detailing as many relevant aspects of your visit as possible.

You will not be required to make a purchase during this visit, but we will ask you to scan and send us proof of your visit. This could be a dated photo of the store, a business card or a catalog.

This assignment should take about 1 and a half hours in total to complete if you have average typing skills. Less if you are already an experienced Secret Shopper.

To prove to us you have read the full brief, please start your application comment with, 'I have read the shopper brief in full and understand what is involved.' What is written after that is up to you.

We are inviting applications from reliable individuals from all walks of life who would like to pursue a fun, exciting, casual way to make some extra cash, that can be fitted in around your other daily commitments and travels.

Most of the time assignments can be done at any time the store is open, including late night shopping and weekends.

Thanks and we look forward to working with you going forward.
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Nick C. left a review for Robert R.
“Robert, is a great Airtasker, the assignment was completed to a very high standard with no issues whatsoever. Thanks Robert great work.”
Robert R. left a review for Nick C.
“Interesting work run by a gentleman manager.”
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I have read the shopper brief in full and understand what is involved. I have a mobile phone. I am extremely suitable for this role. I have read the brief in full. I am a strong natural critic with a strong belief in assessing customer service in general in the hope of improving shoppers experiences are being professionally dealt with. I am highly skilled in writing, have a sharp eye and keen sense of what is going on in environments and peoples interactions. Nothing gets passed me, I perceive everything. I have motivation to help improve customer service in general.
1 year ago
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