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Internet Connection / Install

Posted by David S.

Location

Coopers Plains QLD 4108, Australia

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Due date
Monday, 11th Dec 2017
Details
Our internet connection randomly cut out on Friday and has not returned since.
We have contacted TPG and they advise there is an internet signal at our property. We have hard reset the modem and reconfigured numerous times, but no internet appears to be showing. We have also had D-Link replace the modem and this too has not worked.
We require someone to attend and check cabling and connections to see if there are any issues there. We need someone who is able to repair the issue once discovered.

We have ADSL2+
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David S. left a review for Brian Z.
“Efficient, knowledgeable and helpful. Very impressed with Brian’s assistance and will look to use him again !”
Brian Z. left a review for David S.
“Nice and friendly customer”
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Brian Z.
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Offer inlcudes investiagte if it is internal or external issue. Report will be issued if it is external fault
10 months ago
Questions(2)
Unit or house?
David S.poster
House
Do you have cable or ADSL
I'm an qualified Telco tech it's more likely a bad connection issue
David S.poster
Hi Glen
We have ADSL 2+. Are you able to see if internal cables have (by some unfortunate chance) been chewed or something ?
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