Open
Expired

Help re-installing my USB mouse/mouse driver

Posted by Steve W.

Location

Remote

Due date
Saturday, 14th Jul 2012
Details
Please help me fix my USB Mouse driver for Windows Vista (Business) on a laptop. I think it is SP2. My USB mouse died while in my laptop which I believe corrupt the driver.

I have tried the following:
1. Put the USB Mouse into another computer - no mouse response
2. Put the USB Mouse into a different USB port on the same computer - again, no mouse response
3. Put a different USB Mouse into the same computer - computer says there is a driver problem and is unable to install it (the mouse). On that note, whenever I do put another mouse in, it keeps coming up as an "Unknown Device" and keeps trying to find the driver every few seconds. I have tried to disable/enable the mouse via the Device Manager (no joy) and attempts to manually tell the system to run alternative drivers have also failed
4. Tried to boot computer in safe mode, no mouse response
5. Tried system restore - still does not resolve the issue.

Please bear in mind that I live in Perth, so you'll need to log into my machine via "Team Viewer" or a program of that nature in order to have a look. I will also send you my mobile number upon acceptance of the task.

PLEASE DO NOT BID UNLESS YOU ARE 100% SURE YOU CAN FIX THIS PROBLEM - AS I WILL NOT BE PAYING PEOPLE WHO ARE UNABLE TO RESOLVE THIS ISSUE.
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Tatum S.
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Michael D.
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Sameer A.
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Task Activity
17 comments about this Task
Comments are now closed
Steve W.poster
Sameer - my fault for not being as 'attentive' with Airtasker as I should have (and letting the task expire).
Steve W.poster
https://www.airtasker.com/tasks/someone-to-repair-my-laptop-and-transfer-files
I cannot find your new IT Post. Or have you already had someone fix this?
Steve W.poster
Doug, thanks for your response, but the issue is not the mouse. I've tried using the same mouse on another machine, it works fine. The optical USB mouse should not need drivers.
Steve W.poster
Guys, if you have bid/commented on this previously, please find my new listing of IT help wanted/needed.

Yes, someone from interstate via Teamviewer can actually apply for the task, and I will send you the $100 via cash or Paypal for completing the task. Thanks.
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