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Fix washing machine samsung 8.0kg

Location

Carlton NSW 2218, Australia

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Due date
Friday, 15th Dec 2017
Details
intial problem: the drum makes a loud noise when spinning then spin slow compare to before.
Now: wouldn’t spin anymore.
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Questions(3)
Hi Jackelyne, is the drum physically stuck, as in can’t be turned by hand?

Ok and when you spin it by hand, does it look/feel wobbly and does it make noise?
yes to both.
It sounds like a bearing problem. Not sure if it has a belt but if it was broken the drum should spin without wobbling or making noise.
The whole machine has to be taken apart to get to the bearings. It’s a big job.
yes it is, both wobbly and noisy.
the floor in the laundry area is assymetrical, I think that’s the cause.
show’s an error message
disregard error. door not closed properly. still not spinning
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