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Fix Samsung washing machine

Posted by Stephanie O.

Location

Chipping Norton, New South Wales, Australia

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Due date
Saturday, 12th May 2018
Details
Please note: i am open to offers so please make me an offer to complete this.
I will only accept an offer from someone who is qualified and has experience.
The washing machine will cycle but comes up with error message HE2 and the dryer won’t work (Samsung have told me the error message means something is faulty with the heating element) but it’s not under warranty
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Stephen L.
(16)
80%Completion rate

The percentage of accepted tasks this Tasker has completed.

Qualified appliance technician with experience on Samsung.
HE error sounds like heater. (he) (heater)
Could be element.
Can be poor contact to heater. Unlikely, but I have seen that happen.
Possible reset required
Possible blown thermal fuse
Possible control board not putting power to the element.
5 months ago
Task Activity
17 comments about this Task
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Buy a new machine it's probably not worth fixing.
Hi Stephanie how did you go with your washing machine
" Fabulous job of intalling our kitchen appliances. Gas cooktop, electric oven and ducted rangehood. The guys at xxx did everything. Excellent after sales customer service to. Reasonably priced compared to the amount of work required. Can only recommend. Thanks "
Sudip from Bankstown, NSW posted a job for Home Appliances on 5 May 2018
"Always returned messages. Clear communication. Repair completed and great after after sales service. "
Joe from Pagewood, NSW posted a job for Home Appliances on 28 March 2018
"Great work by Stephen in fixing my range hood. Saved me from ordering parts from overseas."
Miran from Greystanes, NSW posted a job for Rangehood Repair on 14 March 2018
"Prompt call out. Fast and efficient with great advice on old dishwasher. Would highly recommend"
Stuart from Blakehurst, NSW posted a job for Home Appliances on 13 March 2018
" Stefan is helpful, kind man. put dishwasher in for me, got working. "
Jessica from Bonnyrigg, NSW posted a job for Dishwasher Installation on 10 March 2018
" Excellent job. Very happy with the dryer. Very happy with the service. Stephen was polite and very accommodating. Would highly recommend this business. "
Jason from Bankstown, NSW posted a job for Appliance Repair on 9 March 2018
"Thank You"
" Very happy with repair. "
Claudia from Jordan Springs, NSW posted a job for Dishwasher Repair on 7 March 2018
"We do our best. Thank you for the kind words. "
"Got the job done despite it not as straightforward as expected.
Up to you. That part in question that you are referring to was a control board costing $350.
I rang the customer and left a voice mail message. Apparently she never received it. I didn't ring twice because at that price I figured she was not going to proceed.
She rang me 3 weeks later.
As for negative feedback. Airtasker is only a small part time income for me.
I get most of my work elsewhere. I have dozens of positive reviews on Google, Service Seeking and Service Central.
But if you are hesitant to assign, that's your decision not mine.
Up to you. That part in question that you are referring to was a control board costing $350.
I rang the customer and left a voice mail message. Apparently she never received it. I didn't ring twice because at that price she was not going to proceed.
She rang me 3 weeks later.
As for negative feedback. Airtasker is only a part time income for me.
I have dozens of positive reviews on Google, Service Seeking and Service Central.
But if you are hesitant to assign, that's your choice not mine.
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