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Fix computer virus

Posted by Matthew B.

Location

Potts Point, NSW

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Due date
Monday, 30th Jul 2012
Details
Hi guys,

My computer has a virus of some kind. My desktop shows that I can connect to the internet however when opening browsers in internet explorer and mozilla I keep getting a page cannot be displayed message.

The internet is working fine on all other devices connected to my wifi.

I may be able to drop off the laptop depending on your location.

Cheers

Matt
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9 comments about this Task
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Darren K can she get me a job ?
Hi Matt, my gf is an IT tech support officer, she is really gorgeous ;)
No way! I had this problem yesterday!

All I did was System Restore to the latest date.
Wherever the virus lies, it's changed some sort of preference or property. System Restore reverts it and kills the virus at the same time.

:)
hi Matt, I think I can help. i work with server supports at work and support our PCs at home :). I am over at Nth Sydney within walking distance from train station. easy drop off. no fix no charge. might be able to fix on the spot. btw if you open Command Prompt under Accessories and do: ping and ping ; what are the result like for both commands?
thks,Ed
I agree with PHil. Looks to be a simple DNS issue or an antivirus firewall issue or proxy. I am SEP certified and bluecoat proxy with Cisco CCNP certified and thus can get the job done say within 15 mins with Remote Access assuming your Internet really is okay.
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