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Computer repair

Posted by Lizzy F.

Location

Fairfield, Victoria, Australia

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Due date
Monday, 11th Dec 2017
Details
Need someone to help me resolve pc issues. Saying something about a graphics app not working with a game.
Offers
John J.
(2)
No Completion rate

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Hey Lizzy, I've got over a decade of experience building and repairing PCs and laptops. I'm also an avid gamer myself so I know my way around graphics drivers and other settings tweaks. I'd be more than happy to have a look at your issue, although it could be something as simple as old hardware. If that's the case, I can probably diagnose it for you over the phone and save you the money. If it is outdated hardware, being a laptop, it is generally not upgradable unless it's a specific model(s) that take a MXM graphics module which is rare.
10 months ago
Tanmoy I.
(61)
98%Completion rate

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Offer to come over and 1.5 hrs of tech support. If the graphics card is in the list of recommended hardware or higher, I am quite confident I can resolve this using alternative drivers and tweaking settings.
If the hardware is below minimum recommended by SIMS 4, then it is unlikely that you can resolve this completely without upgrading graphics card
10 months ago
Joseph C.
(129)
88%Completion rate

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IT professional able to help check this issue for you.
10 months ago
Thamer A.
(23)
96%Completion rate

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Hello ill be happy to help.
Take a look at my reviews, I always go above and beyond.

Ill include a virus check for free.

Let me know, i can do this task remotely and immediately :-)
10 months ago
Questions(6)
Can you tell us the game and the model no of graphics card
Lizzy F.poster
SIMS 4. It's my daughters and game works but add on pet pack glitches. Yes, I've switched it off and on. She has special needs and it's been problematic all weekend.
Most games will specify a minimum recommended hardware for smooth gameplay. Hard to say if it's software related or hardware related without knowing the model of the graphics card. If its software related, I can of course resolve this using optimum drivers and tweaking settings
What is the game called ?
And yes i should be able to resolve your issue
Lizzy F.poster
SIMS 4
Yea okay, if the game is already running that it should be much of an issue, I can most likely do an update and make sure that the game is using the correct hardware if more than one is available.

Do you use patches for the game, was the dog a patch/mod? the issue could be that the patch was not done correctly.

if you require me to do the job, let me know :)
If you bring it to my place in Keilor East, I’ll fix it for you. Please let me know so I’ll give you the quote for it. Cheers Alex
Lizzy F.poster
Would you come here? I can pay extra...
The reason I try not to do onsite jobs is the task might take longer and in most cases it needs parts.
Hi
What is the details
Lizzy F.poster
Something about graphics not installed. It works fine for game but when she chooses a dog character it glitches. L
Is it a desktop or laptop? What brand and model please?
Lizzy F.poster
Acer laptop
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